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Cygnet Care (Devon) Ltd

East Ashridge, Westleigh, Bideford EX39 4PG
Cygnet Care (Devon) Ltd Logo
Cygnet Care (Devon) Ltd logo
Cygnet Care (Devon) Ltd, Bideford
Cygnet Care (Devon) Ltd, Bideford
Cygnet Care (Devon) Ltd, Bideford

Cygnet Care provides high quality community care for older people, disabled people, those who are terminally ill and those living with dementia. A family run home care provider, Cygnet Care strives to extend its family values to those it provides care for.

Staff at Cygnet Care recognise that everyone is an individual and respects their needs and interests while maintaining clients’ dignity and privacy. Services provided are wide-ranging and flexible to...  

Care Provided by Cygnet Care (Devon) Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £12.29 - £29.57

Please note that we do not charge per rata.

Monday to Saturday. Sunday is charged at £1.00 more per call
1 hr £29.57
¾ hr £25.65
½ hr £22.39

¼ hr £12.29

Sunday, there is a £1.00 increase on each rate.

Mileage: 0.45pence per mile – minimum of 6 miles per visit

Bank Holiday rates on request.

The price(s) shown are provided by the agency. Contact Cygnet Care (Devon) Ltd for full pricing details and T&Cs.

Contact Cygnet Care (Devon) Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Cygnet Care (Devon) Ltd
  • Private Owned

Person in charge

  • Emily Whittaker (Registered Care Manager)

Cygnet Care (Devon) Ltd Reviews (78)

9.8

Cygnet Care (Devon) Ltd has a Review Score of 9.8 (9.797) out of 10, based on 29 reviews in the last 2 years. Over all time Cygnet Care (Devon) Ltd has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from G W (Client / Service User) published on 9 September 2020 Submitted via Postal Card
Overall Experience

Very pleased with all aspects of care. Very professional company.

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Review from N B (Husband of Client) published on 24 March 2020 Submitted via Postal Card
Overall Experience

After using the care for only 2 months, which has been very good, I find it hard to put any more comments.

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Review from J D (Client / Service User) published on 27 February 2020 Submitted via Postal Card
Overall Experience

I have been very satisfied with the care I have received. The carers have been kind, helpful and punctual and cheerful.

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Review from Stuart H (Brother of Client) published on 20 February 2020 Submitted via Postal Card
Overall Experience

Brilliant staff, give a lot of support and useful information. Try to cover unexpected unscheduled calls with minimum fuss. Would recommend Cygnet Care every time.

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Review from D C (Son of Client) published on 6 February 2020 Submitted via Postal Card
Overall Experience

All aspects of the care provided is first class.

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Review from Kirsten H (Daughter of Client) published on 27 March 2019 Submitted via Postal Card
Overall Experience

I cannot praise highly enough the whole service and care provided by Cygnet Care (Devon) and their carers. They are professional, kind, caring, organised, receptive, easy to talk with.

The carers are so good - friendly, bubbly, positive and genuinely care.

The office and management are also great, organised, receptive/responsive to requests. Proactive. A great sense of support for me and Mum.

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Review from Patricia W (Friend of Client) published on 7 March 2019 Submitted via Postal Card
Overall Experience

My friend needs low-level care at the moment. But his needs have been and continue to be met very professionally and satisfactory. The carers are always punctual. Management also keeps me informed of any changes that are unavoidable. I have every confidence that as my friends need change to a higher level he will be well cared for by Cygnet care

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Review from R T (Client / Service User) published on 7 March 2019 Submitted via Postal Card
Overall Experience
Pleased with the carers.

Everyone at Cygnet Care is very helpful and friendly.

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Treated with Dignity
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Review from Barry F (Client / Service User) published on 7 March 2019 Submitted via Postal Card
Overall Experience

All the carers are excellent.

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Review from J F (Client / Service User) published on 7 March 2019 Submitted via Postal Card
Overall Experience

Carers usually punctual, efficient and pleasant.

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Review from S E (Son of Client) published on 5 March 2019 Submitted via Postal Card
Overall Experience
I find the care for father is very satisfactory it is keeping him in his own home gets a hot meal every day. Also sees people he gets the right medication every night.

Cygnet Care is very reliable always have time for a chat with my father. Any problems they contact me.

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Review from Rod M (Client / Service User) published on 5 March 2019 Submitted via Postal Card
Overall Experience

Excellent!!

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Review from W J H (Son of Client) published on 4 October 2018 Submitted via Postal Card
Overall Experience

We needed care for a 96-year-old on holiday in Devon. Cygnet Care was our choice. They were professional and diligent in their work, very friendly and helpful. They arrived on time every time. We could not have asked for more, will use Cygnet Care again if in Devon again. Would recommend them for anyone needing care in that area. 10/10.

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Review from K B (Daughter of Client) published on 26 June 2018 Submitted via Postal Card
Overall Experience

Cygnet Care (Devon) is a small care company with the most fantastic staff. They have supported and cared for my mother for over five years now and I would thoroughly recommend their service to any age or need required. The care agency works hard to provide flexibility and encourage independence with the client, tailor making bespoke care plans to best suit the needs of the whole family. The care team who support my mum are the most amazing girls and I trust them and value their support and opinions whilst they help mum live out her life at home.

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Review from Sue B (Daughter-in-law of Client) published on 20 February 2018 Submitted via Postal Card
Overall Experience

The service provided by Cygnet Care (Devon) Ltd has been wonderful. The professional team behind the scenes are understanding and always on hand to deal with emergencies and eventualities. My father in law likes all the carers and say they treat him with respect and dignity. The main positive is they stick to a few individuals to ensure he is familiar with them. They have all got us out of a few really sticky moments, issues which we are eternally grateful.

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Review from Edna F (Wife of Client) published on 20 February 2018 Submitted via Postal Card
Overall Experience

We are extremely happy with the care provided by Cygnet Care (Devon) Ltd for my husband. They provide excellent much-needed care for him.

The staff are always helpful and kind and attentive to all his needs which are many as his is peg fed and unable to walk at the moment due to having a stroke. We are very grateful for this excellent service.

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Review from Dorothy B (Client / Service User) published on 14 February 2018 Submitted via Postal Card
Overall Experience

I am very happy to write how kind and considerate I find my care help. She sees things that need doing without asking and her company is something I look forward to. I would be quite lonely without her visits.

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Review from Nigel R (Son of Client) published on 8 November 2016 Submitted via Website
Overall Experience

I made a general enquiry to this company and the lady I spoke to was very helpful indeed. She seemed impartial and even though she could not help me directly, she gave me great advice which has allowed me to progress. I can thoroughly recommend her kind and caring approach, if this is an example of the whole company then I will do my best to do more business with them in the future.

Care/support and staff I'd say is excellent. I don't know first hand about the rest but I can't submit this review without filling those in.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 March 2026
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Cygnet Care (Devon) Ltd.

Awards / Recognitions (3)

  • Recipient: Cygnet Care (Devon) LtdDate: Friday 31 May 2024
  • Recipient: Cygnet Care (Devon) LtdDate: Saturday 29 Jun 2019
  • Recipient: Cygnet Care (Devon) LtdDate: Thursday 05 Apr 2018

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