Cygnet Care provides high quality community care for older people, disabled people, those who are terminally ill and those living with dementia. A family run home care provider, Cygnet Care strives to extend its family values to those it provides care for.
Staff at Cygnet Care recognise that everyone is an individual and respects their needs and interests while maintaining clients’ dignity and privacy. Services provided are wide-ranging and flexible to...
Care Provided by Cygnet Care (Devon) Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £12.29 - £29.57
Please note that we do not charge per rata.
1 hr £29.57
¾ hr £25.65
½ hr £22.39
¼ hr £12.29
Sunday, there is a £1.00 increase on each rate.
Mileage: 0.45pence per mile – minimum of 6 miles per visit
Bank Holiday rates on request.
Contact Cygnet Care (Devon) Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Cygnet Care (Devon) Ltd
- Private Owned
Person in charge
- Emily Whittaker (Registered Care Manager)
Cygnet Care (Devon) Ltd Reviews (77)
Cygnet Care (Devon) Ltd has a Review Score of 9.8 (9.801) out of 10, based on 28 reviews in the last 2 years.
Over all time Cygnet Care (Devon) Ltd has 77 reviews.
Both Mum and I are very grateful to Cygnet Care for the excellent service they provide. All the carers are supportive, helpful, kind and caring. Nothing is too much trouble. They allow Mum to feel safe and cared for and keep her in her own home where she wants to be and, as her daughter, I have peace of mind knowing they are there.
Service user extremely happy with service.
The company management has been excellent; flexible and keen to give a professional service with love and compassion to their clients.
I like the continuity of staff as they get to know me and me them. They are efficient and caring.
Cygnet Care staff are always very supportive and professional. It is good that the same two carers visit my mum all the time. They treat her with respect and dignity.
I always find the staff always helpful and cheerful.
Very satisfied.
I have always received courtesy and value for money.
Cygnet continues to provide reliable and high-quality care for our mother despite being short-staffed and dealing with COVID-19 additional restrictions. The team remain empathic towards our mother's needs and professional at all times. Thank you.
Cygnet Care have provided an excellent service in their first year with me. All staff are friendly and helpful and I look forward to their visits during the week.
I am happy with the service and do not have any problems. I have met some of the now staff, and one lady has made some good choices.
A very professional service, very adaptable to changes in circumstances. Supportive and caring.
Very friendly but carers need to be a bit firmer ie run a bath and say 'it's ready for you', rather than ask if she would like a bath. Also, I wish they could be a bit more considerate of electric costs (turning off the heater in the kitchen and closing the back door which is left open for the cat!).
They provide reactive management and quality care specific to my parents' needs.
They communicate decisions taken immediately back to myself and my brother.
Highly professional company.
I have found the staff friendly and efficient. They have arrived on time and have always helped me with any task I have asked.
I find the care and assistance they give my wife excellent. I try to help the best I can.
I find all the carers helpful and friendly, never refusing any request.
Providers always do their best to accommodate any unusual events.
The staff is 'the tops', endlessly patient and caring.
Very happy with the care provided for my mum.
Very pleased with all aspects of care. Very professional company.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 January 2018- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Cygnet Care (Devon) Ltd.
Awards / Recognitions (3)
- Recipient: Cygnet Care (Devon) LtdDate: Friday 31 May 2024
- Recipient: Cygnet Care (Devon) LtdDate: Saturday 29 Jun 2019
- Recipient: Cygnet Care (Devon) LtdDate: Thursday 05 Apr 2018
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Cygnet Care (Devon) Ltd
How many Carers does Cygnet Care (Devon) Ltd employ?
Cygnet Care (Devon) Ltd employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cygnet Care (Devon) Ltd to verify any information. View our terms and conditions. Cygnet Care (Devon) Ltd has an Enhanced Service - more info.