Cygnet Care (Devon) Ltd

I am, as always, really happy with my care provider and all staff; nothing is ever too much trouble. Always kind, considerate and always ask if I need anything else before they leave the property. They will have discussions if I bring up any concerns and get me the relevant advice and help if needed.

The care staff are very good - excellent, prompt. Will do jobs (unusual perhaps - if asked). Very polite and willing.

I am very pleased with everything I can see.

All carers are helpful and friendly nothing is ever too much trouble.

Reassuring to know that the carer would arrive at the appointed time and be cheerful!

Very pleased with the service I receive. The carers are very kind and helpful.

Generally provide excellent care and deal with what can sometimes be a difficult client in a sensitive way. Management keeps me informed of all situations and when required offers good advice to resolve issues that may arise. Occasionally gets mixed up with rotas but sorted quickly.

Since setting up the care for my dad, which was done efficiently and easily, the care provided to him has been first class! The carers always arrive on time and my dad cannot speak more highly of them. This is all such a relief to me, living so far away. Thank you.

I would have liked to put excellent in all boxes but one member of the team is frequently below the high standard of the other carers.

Very good service which makes every attempt to meet my needs.

A very professional and caring team. Not to be faulted. I can trust all the team and feel very comfortable with them. Any changes to the rota are notified beforehand by telephone New careers are shadowed which works well.

Daily visits from the carers, with their thoughtful companionship and assistance to my mother have allowed her to stay independently in her own home. They've also been a great source of advice for myself. I would highly recommend them.

All staff are well presented, they are friendly, kind and respectful. My personal care is respectful of my dignity and they follow care direction from the district nurses for the daily care of my legs, as they heal following injury.

Excellent service.

I find all the Cygnet staff are excellent in the way they care for me. They are really friendly and also professional.

Excellent carers, all very helpful, nothing too much trouble, friendly and professional.

The care given to my mother by Cygnet Care (Devon) goes above and beyond. To my mum, the team are like family, they called on her when passing even out of their hours. She is treated with respect and love which at 91 years of age is appreciated and rare,

Extremely professional but friendly.

The management reacts promptly and contact is good.

Cygnet Care carers are always kind and on time, a much needed and appreciated support for my mum and dad.