Care Provided by Eternal Care UK Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Contact Eternal Care UK Ltd to get a personalised quote
Good to Know
Owner
- Eternal Care UK Ltd
- Private Owned
Person in charge
- Winnie Etebe (Registered Manager)
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Eternal Care UK Ltd Reviews (3)
Over all time Eternal Care UK Ltd has 3 reviews.
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Overall Experience
Date Published
Reviewer Connection to Eternal Care UK Ltd
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Review from B M (Client / Service User) published on 11 July 2023 Submitted via Website•
Overall Experience
Often arrive late and then have to go early, so don't spend the hour that they get paid for. Not always willing to do housework and try to get out of doing it. Don't always clean and dry the shower after use.
Often arrive late and then have to go early, so don't spend the hour that they get paid for. Not always willing to do housework and try to get out of doing it. Don't always clean and dry the shower after use.
↩Reply from Caleb Acquah, Manager at Eternal Care UK Ltd
Eternal Care has effective electronic monitoring systems where carers log in and out of service users' house. We only charge service users according to carers loggings. We empower our service users to authorise carers to leave upon satisfactory of work done. Prior to this review, a representative...
Eternal Care has effective electronic monitoring systems where carers log in and out of service users' house. We only charge service users according to carers loggings. We empower our service users to authorise carers to leave upon satisfactory of work done. Prior to this review, a representative from Eternal Care has visited service user to discuss concerns raised as we value the views/opinions and satisfactory of our service users. We are currently working together with service user to ensure that his needs and care outcomes are met.
Review from Hazel M (Client / Service User) published on 5 July 2023 Submitted via Website•
Overall Experience
I have very good carers. My main carer I have been with going on six years in September. She goes above and beyond for me and she knows when I don't feel well before I've even told her! She is a great carer and deserves a pay rise for what she does for me!
Another carer I have also been with for...
I have very good carers. My main carer I have been with going on six years in September. She goes above and beyond for me and she knows when I don't feel well before I've even told her! She is a great carer and deserves a pay rise for what she does for me!
Another carer I have also been with for nearly six years. She makes sure, alongside my main carer, that I am clean, tidy, in my wheelchair correctly and that I am comfortable. I enjoy a good chat and laugh at what her little one has gotten up too.
Another has been with me for about three years and she helps me also. Another has been my 'put to bed' and weekend carer for around three years. She helps me to get into bed, hoisting out of my chair. We enjoy a good chat with the other carers while they work.
Another carer I have also been with for nearly six years. She makes sure, alongside my main carer, that I am clean, tidy, in my wheelchair correctly and that I am comfortable. I enjoy a good chat and laugh at what her little one has gotten up too.
Another has been with me for about three years and she helps me also. Another has been my 'put to bed' and weekend carer for around three years. She helps me to get into bed, hoisting out of my chair. We enjoy a good chat with the other carers while they work.
I would be lost without them. I have had new carers come in the past that have been gagging at my poo smell, which made me feel uncomfortable and not want (or like the idea) of new people coming.
Review from Stewart C (Client / Service User) published on 31 May 2019 Submitted via Website•
Overall Experience
Every bit as bad as the CQC rating of inadequate. Far too many unreliable carers and a management team that does not know what it's doing.
Every bit as bad as the CQC rating of inadequate. Far too many unreliable carers and a management team that does not know what it's doing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 June 2021Overall
Good
Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Eternal Care UK Ltd
How many Carers does Eternal Care UK Ltd employ?
Eternal Care UK Ltd employs 51 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eternal Care UK Ltd to verify any information. View our terms and conditions. Eternal Care UK Ltd has a Basic Service -what a Basic Service includes.