What Type of Services does Eternal Care UK Ltd offer?

Eternal Care UK Ltd offers Home Care.

How many Carers does Eternal Care UK Ltd employ?

Eternal Care UK Ltd employs 51 carers.

Eternal Care UK Ltd, 4-6 The Mound, William Barefoot Drive, London SE9 3AX

Eternal Care UK Ltd

4-6 The Mound, William Barefoot Drive, London SE9 3AX

3 Reviews

Care Provided by Eternal Care UK Ltd

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Review from B M (Client) published on 11 July 2023 Submitted via Website • Report

Overall Experience

Often arrive late and then have to go early, so don't spend the hour that they get paid for. Not always willing to do housework and try to get out of doing it. Don't always clean and dry the shower after use.

Reply from Caleb Acquah, Manager at Eternal Care UK Ltd

Eternal Care has effective electronic monitoring systems where carers log in and out of service users' house. We only charge service users according to carers loggings. We empower our service users to authorise carers to leave upon satisfactory of work done. Prior to this review, a representative from Eternal Care has visited service user to discuss concerns raised as we value the views/opinions and satisfactory of our service users. We are currently working together with service user to ensure that his needs and care outcomes are met.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Hazel M (Client) published on 5 July 2023 Submitted via Website • Report

Overall Experience

I have very good carers. My main carer I have been with going on six years in September. She goes above and beyond for me and she knows when I don't feel well before I've even told her! She is a great carer and deserves a pay rise for what she does for me!
Another carer I have also been with for nearly

six years. She makes sure, alongside my main carer, that I am clean, tidy, in my wheelchair correctly and that I am comfortable. I enjoy a good chat and laugh at what her little one has gotten up too.
Another has been with me for about three years and she helps me also. Another has been my 'put to bed' and weekend carer for around three years. She helps me to get into bed, hoisting out of my chair. We enjoy a good chat with the other carers while they work.
I would be lost without them. I have had new carers come in the past that have been gagging at my poo smell, which made me feel uncomfortable and not want (or like the idea) of new people coming.