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Home Instead (Chester)

First Floor, Poplar House, Park West, Sealand Road, Chester, Cheshire CH1 4RN
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Home Instead (Chester), Chester
Home Instead (Chester), Chester
Home Instead (Chester), Chester

Home Instead Chester offers professional home care packages, helping some of the most vulnerable members of the Chester and Cheshire West community to remain independent within the comfort of their own homes. This is thanks to the dedication of its team of skilled and qualified CAREGivers.

All care packages are person-centred in order to remain focused and updated to the specific needs of each client, respecting the dignity of all those involved, while safeguarding mental and physical well-being over the long-term.

Care Provided by Home Instead (Chester)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Duration of Care

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Level of Care

Personal Care

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Help at Home

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Specialist Care Conditions

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £39.50
Weekly Live-in CareFrom £1,800

Contact Home Instead (Chester) to get a personalised quote:

Prices vary depending on the type of care package or care solution required.

Please contact us for further information.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Consultations

Home Consultation of Home Instead (Chester)Usually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 7:00 PM)Consultations are typically around an hour; however, our aim is to fully understand your needs and so we spend more time if you require it. We appreciate that multiple family members may wish to be involved and so we do not usually set limits on the number of participants. Weekend appointments are available on request.
Video Call Consultation of Home Instead (Chester)Usually available on Mon, Tue, Wed, Thu, Fri(between 9:00 AM to 7:00 PM)Usually available between: 9:00 AM to 7:00 PM Video calls are available via Zoom or Teams (if you prefer to use another platform e.g. Facetime or WhatsApp, please ask). Video calls provide a convenient alternative for involving a wider number of family members or for those living outside the Chester area. Again, consultations are typically around an hour; however, our aim is to fully understand your needs and so we take more time if you require. Weekend appointments are available on request.

Good to Know

Group / Owner

Person in charge

  • Catharine and Mike Chalton (Owners)

Home Instead (Chester) Reviews (81)

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9.7

Home Instead (Chester) has a Review Score of 9.7 (9.675) out of 10, based on 15 reviews in the last 2 years. Over all time Home Instead (Chester) has 81 reviews.

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Showing 81 reviews matching selected criteria
Review from Donald B (Husband of Client) published on 26 October 2015 Date of experience: October 2015•Submitted via Postal Review Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 October 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

News

There are no news items for Home Instead (Chester).

Awards / Recognitions (11)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

Accreditations

There are no accreditations posted yet for Home Instead (Chester).

Meet the Team (3)

Rebecca Bradley
Rebecca BradleyJob Title Operations ManagerJoined 2012

Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead. She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Chester's operations.

Jayne Ward
Jayne WardJob Title Care ManagerJoined 2011

Jayne brings over a decade of care industry experience to Home Instead Chester. As our Care Manager, she oversees all aspects of the Care Team from client enquiry through to ensuring every client receives an outstanding level of care.

Rebecca Johnson
Rebecca JohnsonJob Title Recruitment OfficerJoined 2008

Rebecca is the first point of contact for all candidates looking to join the Home Instead family of Care Professionals. She is vastly experienced and has been with Home Instead Chester for over fifteen years, starting out as a Care Professional.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Chester) to verify any information. View our terms and conditions. Home Instead (Chester) has an Enhanced Service -what an Enhanced Service includes.