






Home Instead Chester offers professional home care packages, helping some of the most vulnerable members of the Chester and Cheshire West community to remain independent within the comfort of their own homes. This is thanks to the dedication of its team of skilled and qualified CAREGivers.
All care packages are person-centred in order to remain focused and updated to the specific needs of each client, respecting the dignity of all those involved, while safeguarding mental and physical well-being over the long-term.
Care Provided by Home Instead (Chester)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Home Instead (Chester) to get a personalised quote:
Please contact us for further information.
The price(s) shown are provided by the agency. Contact Home Instead (Chester) for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Consultations
Good to Know
Group / Owner
- Home Instead
- Private Owned
Person in charge
- Catharine and Mike Chalton (Owners)
Home Instead (Chester) Reviews (81)
Home Instead (Chester) has a Review Score of 9.7 (9.675) out of 10, based on 15 reviews in the last 2 years.
Over all time Home Instead (Chester) has 81 reviews.
I feel this review is somewhat premature bearing in mind it has only been up and running for one week and needs time to settle down into a routine. However all the signs are good.
I feel this review is somewhat premature bearing in mind it has only been up and running for one week and needs time to settle down into a routine. However all the signs are good.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Chester).
Awards / Recognitions (11)
- 29 May 2026Recipient: Home Instead
- 30 May 2025Recipient: Home Instead
- 31 May 2024Recipient: Home Instead
Accreditations
There are no accreditations posted yet for Home Instead (Chester).
Meet the Team (3)

Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead. She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Chester's operations.

Jayne brings over a decade of care industry experience to Home Instead Chester. As our Care Manager, she oversees all aspects of the Care Team from client enquiry through to ensuring every client receives an outstanding level of care.

Rebecca is the first point of contact for all candidates looking to join the Home Instead family of Care Professionals. She is vastly experienced and has been with Home Instead Chester for over fifteen years, starting out as a Care Professional.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Chester) to verify any information. View our terms and conditions. Home Instead (Chester) has an Enhanced Service -what an Enhanced Service includes.