Home Instead (South Sheffield)

No problems, staff or communications.

The Home instead team have cared for my dad for the past six months assisting him to stay in his beloved retirement home for as long as possible. During this time my dad's dementia declined very rapidly often resulting in verbal outbursts and sometimes with him being physically aggressive! He has always been treated by Home Instead with kindness, respect and great care! The management and carers went above and beyond our expectations supporting all of us as a family. We can't thank them all enough for their help in a difficult situation.

Very helpful and supportive. The carers are excellent, have used care providers before, for my father-in-law, but this team are very professional.

The carer is very helpful and I look forward to her visits where we have a dance and a sing-song. She is the best. She helps me to do things.

I have used your services for the last 8 years. Firstly for my wife with Alzheimer's disease and subsequently for myself at both my house and currently at my retirement accommodation. All very satisfactory and expertly performed.

I enjoy meeting 2 members of staff who seem to be happy in their work. They help me relax and to prepare the evening meals. They help my husband with some housework. Sometimes I become agitated.

I would recommend Home Instead Sheffield without hesitation. They have been providing home care to my mother for the last few years. All the staff that I have been in contact with have been exceptionally helpful. They provide a high standard of care to my mother and are diligent and professional in all respects. They have also been very pleasant and friendly to interact with. There is nothing at all that I could fault in their provision of care. Given the extreme difficulty that the organisation and individuals must have faced due to the Coronavirus pandemic, this is truly outstanding.

I needed someone for face-to-face interaction towards the end of the lockdown. This was because no one was allowed to come into my flat to sit and chat, leaving me very depressed and anxious; I have no relatives in the Sheffield area. The Home Instead manager was very understanding and chose exactly the right person. I enjoy her visits when we chat and she helps me with things I find difficult, some things one would ask of a relative. I now feel much more positive.

I am extremely pleased with the care supplied by the two young women carers I have. They are different personalities with their own individual skills and between them they make me feel very secure. I am in reasonably good physical health but have arthritis which will make me increasingly dependant and though I have good friends and family I prefer to make my own independent arrangements for the future. I'm very glad I got in touch with your organisation.

I have been very pleased with the service provided. The carer is polite and looks smart. I feel confident to go out knowing my husband is being supervised. The carer will do some household tasks and make a snack with my husband.

Carers are punctual, pleasant and competent. They understood and met my needs.

I find Home Instead to be a very friendly and acceptable concern in the community. Well worth getting involved with and giving it the time of day. For a disabled person and cannot get out easily, they are there to provide that opportunity. If one has a problem with a caregiver or you do not get along with each other then Home Instead will be willing to relocate you to someone else. Do not give up on them through differences.

The outstanding characteristic of Home Instead is that their staff genuinely care, rather than just turn up and execute tasks. Mum has Alzheimer's and simply could not cope with a stream of different carers so the continuity provided in her care by Home Instead is very highly valued. I continue to recommend Home Instead and was very pleased to hear a friend's delight with Home Instead's service after she adopted my recommendation.

During the pandemic lockdown, went above and beyond to try and support Mum - blessed to have her as our caregiver.

Reliable pleasant company. Willingness to help with all tasks required.

The standard of service and quality of staff are excellent, absolutely no complaints, only praise. Keep up your very high standards ...

I am very satisfied with the service and all the aspects of care and support.

The carers I have had have been the kindest, gentlest and capable people who are to be trusted with older people. They are efficient and never panic in any situation.

Good all round care, very helpful.

My friend looks forward to meeting her carer to go out once a week. It enables her to have a degree of independence and normality in her life. Also to choose things for herself rather than someone else doing it for her.