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Home Instead (South Sheffield)

Jackson House, 84 Montrose Road, Sheffield, South Yorkshire S7 2EF
Home Instead (South Sheffield) Logo
Home Instead (South Sheffield) logo
Home Instead (South Sheffield), Sheffield
Home Instead (South Sheffield), Sheffield
Home Instead (South Sheffield), Sheffield

Home Instead (Sheffield South) employs qualified and experienced Care Professionals in order to deliver care that is highly-focused on each clients' personal needs.

Care can be delivered from a couple of hours to 24-hours a day, ranging from companionship, home help and respite, to specialist dementia care, 24-hour live-in care and personal care services.

Anyone over the age of 18 can benefit from these services, which allow people in Sheffield to live both independently and comfortably in their own homes.

Care Provided by Home Instead (South Sheffield)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (South Sheffield) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sarah Brunt (Care Manager)

Home Instead (South Sheffield) Reviews (85)

9.8

Home Instead (South Sheffield) has a Review Score of 9.8 (9.805) out of 10, based on 19 reviews in the last 2 years. Over all time Home Instead (South Sheffield) has 85 reviews.

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Showing 85 reviews matching selected criteria
Review from B F (Client / Service User) published on 22 May 2024 Submitted via Postal Card
Overall Experience
Excellent service by a small group of experienced carers.

All the care professionals are thorough, friendly and good company. They are great to chat with whilst helping me.

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Review from M E (Husband of Client) published on 13 May 2024 Submitted via Postal Card
Overall Experience

It was ok.

Reply from Bea TBC, Marketing Assistant at Home Instead (South Sheffield)

Thank you for taking the time to share your feedback. We value all opinions and strive to continually improve our services. We're truly sorry to hear about your less-than-positive experience with our services. We understand the importance of providing exceptional value for money while delivering...  

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Review from G W (Daughter of Client) published on 9 May 2024 Submitted via Website
Overall Experience

The carers have been very supportive of Mum and she really enjoys their visits. It is reassuring that if a new carer comes to do the visit someone from the team comes to introduce them first. The consistency of carers is very good. They are always happy to take her out shopping or for a coffee, which she really enjoys.

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Review from E H (Daughter of Client) published on 3 May 2024 Submitted via Website
Overall Experience

I have found that the standard of care and communication with all Home Instead employees has always been excellent. They have been flexible, very supportive and very caring. They always have a very friendly approach and provide a person-centred service.

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Review from M W (Daughter of Client) published on 23 April 2024 Submitted via Website
Overall Experience

All my mum's usual carers know her needs and are very helpful whenever Mum needs that little bit of extra care and understanding when she's not feeling too good. She enjoys the conversations they have and looks forward to them visiting. They will also do little jobs without Mum having to ask, such as folding up the dry clothes, hovering up or mopping the kitchen floor.

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Review from S D (Daughter-in-law of Client) published on 23 April 2024 Submitted via Website
Overall Experience

Home Instead is a fantastic company. We started with them during Covid and they have been brilliant ever since. We now have help twice a day. The caregivers are so kind, really reliable and very appropriate. The office provides effective backup and are very professional. I really don't know what we would have done without them and I feel blessed that we found them. I could not recommend them too highly!

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Review from Ian F (Husband of Client) published on 23 April 2024 Submitted via Website
Overall Experience
My wife is one of the longest-standing clients of the company, well over ten years now. During this time the agency has always treated her with sensitivity, respect, good humour and a great deal of love. The office and carers understand her needs and therefore know what is necessary for her to maintain some quality of life. Carers enjoy coming here and are always punctual.
My wife has had three hospital stays in the last six months and Home Instead has always been ready for her homecoming. Carers have been put on standby and the company has been very helpful when the dates have been changed and plans altered. I have sent regular updates about my wife’s progress but it has to be noted that the office has always taken a great interest, and either rung me or emailed to find out more details.

Home Instead has maintained a high-quality service throughout all the years. I would recommend them to anyone and thank them wholeheartedly for their commitment to the well-being of my wife.

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Review from Jill S (Daughter of Client) published on 23 April 2024 Submitted via Website
Overall Experience
The situation with my mother became rather trying due to the rapid deterioration of her hearing (already quite severe) and the time it took to get new hearing aids.
I appreciate the patience of the carers during that time and also being kept informed of any situations I needed to be aware of.

In general, I appreciate the input they give to make my mother’s life as fulfilling as possible.

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Review from I A (Son of Client) published on 24 February 2024 Submitted via Postal Card
Overall Experience

Carers generally provided a good service for Dad. They give a dinner and make a sandwich for Dad's tea. They always communicate with Dad and give company to him. The company provide a stable 3/4 carers for dad which he appreciates and gives a consistency of service.

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Review from A H (Daughter of Client) published on 24 February 2024 Submitted via Postal Card
Overall Experience

I am new to all this so have not any previous experience but have been reasonably impressed with the service so far and they do seem willing to help in whatever way they can to serve your needs.

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Review from Jean A (Wife of Client) published on 30 May 2023 Submitted via Postal Card
Overall Experience

Management is very accessible, understanding and friendly, making contact easy. Any requested changes in schedule are dealt with quickly. Monthly client newsletters are very informative and helpful and give the feeling of belonging to a family. I can't speak highly enough for my husband's carers; they not only do as much as possible for him but support me too, looking for ways to make things easier for both of us. A listening ear and friendly chat can be almost as important as personal care. Well done!

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Review from Karen J (Friend of Client) published on 15 May 2023 Submitted via Postal Card
Overall Experience

The care and support are still in their early days and both customer and staff relationships are being established. Staff have been very caring and adaptable to changing needs and in working with family members in the joint care of the customer.

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Review from Beryl W (Client / Service User) published on 12 May 2023 Submitted via Postal Card
Overall Experience

All the staff I have had contact with are caring and helpful. They listen and act upon my needs. They notice if I am upset and offer sympathy and solutions but are not pushy.

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Review from Rosemary G (Client / Service User) published on 5 May 2023 Submitted via Postal Card
Overall Experience

An excellent service. All staff make us feel special. Always willing to help. We are so pleased we found Home Instead in our time of need.

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Review from B J (Client / Service User) published on 18 April 2023 Submitted via Postal Card
Overall Experience

I'm very happy with all Home Instead (South Sheffield).

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Review from B H (Client / Service User) published on 3 March 2023 Submitted via Postal Card
Overall Experience

The care I get from Home Instead is first class as are the carers it is a very happy position when you live alone. Thank you and best wishes to you all, thank you.

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Review from Marcus S (Client / Service User) published on 2 March 2023 Submitted via Postal Card
Overall Experience

Since I have been with home Instead I have gained more confidence. My support professionals are really good. When contacting the office the always reply and let me know of any changes

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Review from Ann F (Client / Service User) published on 2 March 2023 Submitted via Postal Card
Overall Experience

Good service, happy about what is done.

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Review from S S (Client / Service User) published on 17 January 2023 Submitted via Postal Card
Overall Experience

Very happy with the help the carers are giving. Could not ask for anything better. Happy with the review and follow up.

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Review from David E (Wife of Client) published on 5 January 2023 Submitted via Postal Card
Overall Experience

Review went well, very straightforward. The lady who did the review was friendly and professional.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 April 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (South Sheffield).

Awards / Recognitions (18)

  • Recipient: Home InsteadDate: Friday 29 May 2026
  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024

Meet the Team (15)

Bryn and Jill Evans Job Title: Franchise Owners Joined: 2006
Bryn and Jill Evans

Bryn and Jill Evans began their careers in care nearly 20 years ago when they first opened their Home Instead offices. At the time, they had just 2 employees. Now, they employ over 150 professionals in care.

To them, it truly is personal. Alzheimer’s disease is something that has affected both of their families, and they believe that had there been a service to provide home care, their loved ones would have lived longer and happier lives.

Alison Taylor Job Title: General Manager Joined: 2015
Alison Taylor

Having worked 20 years in the legal sector, Alison felt a change in direction and a new challenge was just what she needed - she's been with our team for nearly 10 years now.

As General Manager, Alison oversees both the office team and care operations for all of Sheffield and Barnsley. She also leads on business development to drive change, growth, and innovation.

Sarah Brunt Job Title: Care Manager Joined: 2012
Sarah Brunt

Sarah originally joined the team to gain some experience in the care industry. 12 years later, she is now the Care Manager for South Sheffield.

In this role, she oversees the Care Team in South Sheffield, carrying out service reviews, supervisions, and support visits to ensure that the ‘Home Instead Way’ is being followed.

Claire Procter Job Title: Deputy Care Manager Joined: 2021
Claire Procter

Claire began her career in care wanting a change in direction after a long career in retail management.

As Deputy Care Manager, she is able to use her people and management skills to provide both a professional and personal experience for our clients and staff.

“What I like about Home Instead is that we put the client at the heart of everything we do, it’s so rewarding”

Amanda Hill Job Title: Client Care Coordinator Joined: 2023
Amanda Hill

First joining the team as a Care Professional, Amanda quickly impressed the team and soon progressed into the care team.

"I love my role, learning new things and supporting our team gives me job satisfaction like no other - I'm so proud to work at Home Instead"

Jay Garnett Job Title: Field Support Joined: 2023
Jay Garnett

As Field Support, Jay enjoys meeting clients and supporting the team of Care Professionals in Sheffield South.

Dawn Poulton Job Title: Field Support Joined: 2025
Dawn Poulton

Dawn joined Home Instead in 2025 after a successful career in the patient ambulance service. She's excited to meet new clients and learn their live stories - that's always been her favourite part of her job.

Rachael Hardy Job Title: Recruitment Coordinator Joined: 2024
Rachael Hardy

Rae is the brand new Recruiter for South Sheffield. Completely new to recruitment and care, Rae is excited to start her journey with Home Instead!

She loves connecting with Care Professionals and welcoming them to the Home Instead family.

Alison Duffy Job Title: Recruitment & Retention Manager Joined: 2021
Alison Duffy
Alison oversees the recruitment of new Care Professionals and the wellbeing of existing employees.

She is passionate about promoting a positive work life balance as well as menopause awareness in the workplace.

Cheryl Petty Job Title: HR & Compliance Manager Joined: 2018
Cheryl Petty

Having worked in care before, Cheryl is passionate about providing outstanding quality of care for our clients.

“I strive to ensure that our clients receive an exceptional level of care because that's what they deserve!”

Ishia Harston Job Title: HR and Compliance Administrator Joined: 2023
Ishia Harston

“I came to Home Instead following various roles in training and compliance where accuracy and consistency were essential. I now reflect on this experience in the HR and Compliance role, ensuring that our Care Pros are recruited safely and effectively.”

Lynette Doughty Job Title: Learning & Development Manager Joined: 2020
Lynette Doughty

Lynette joined the team 5 years ago having had 25 years of experience in retail management. She felt a career change was what she really needed.

“If you are a People-Person, don’t think twice about joining the Home Instead family. The skills you needed in previous roles are completely transferable.”

Elaine Hartley Job Title: Learning & Development Coordinator Joined: 2014
Elaine Hartley

Elaine assists Lynette in the training department, supporting Care Professionals at the beginning of their care career and further training opportunities

“I feel like I belong and have a profound sense of pride in working for Home Instead.”

Bernice Howell Job Title: Accounts Manager Joined: 2009
Bernice Howell

Bernice has been with us since 2009, just a few years after we opened our offices. Throughout this time, she has watched the company grow and go from strength to strength.

“Seeing how passionate our Care Professionals and Key players are about the quality of the services we deliver is truly rewarding."

Pauline Brown Job Title: Accounts Assistant Joined: 2014
Pauline Brown

Pauline started with us as a caregiver over a decade years ago, during that time she has also taken on the role of Accounts Assistant.

The dual nature of her job enables her to be a part of a team of Care Professionals, as well as working under Bernice in Accounts and being a part of the wider office team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (South Sheffield) to verify any information. View our terms and conditions. Home Instead (South Sheffield) has an Enhanced Service - more info.