Loading...

Kemble at Home

Sigeric Business Park, Holme Lacy Road, Hereford HR2 6BQ
Kemble at Home Logo
Kemble at Home logo
Kemble at Home, Hereford
Kemble at Home, Hereford
Kemble at Home, Hereford

Kemble at Home is a family run business, operating under the same family for over 30 years. It offers award-winning home care and live-in care in Herefordshire and neighbouring counties. The company is regarded among the best in the region and has been rated ‘Outstanding for Caring’ and ‘Good Overall’ by CQC in September 2019.

Kemble at Home has won several awards for its outstanding company culture, which is truly carer-led...  

Care Provided by Kemble at Home

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £36
  • Weekly Live-in Care Fees: from £1,800

Visiting Care - For visit on public holidays, Easter Saturday and Easter Sunday, we charge 50% above the standard weekday rates; for visits on Christmas Eve (from Noon), Christmas Day, Boxing Day, New Year’s Eve (from Noon) and New Year’s Day we charge double the standard weekday rates.

Live-In Care - To enable us to reward our staff for working on holidays, we charge higher rates for visits on certain days of the year. For visits on public holidays, Easter Saturday and Easter Sunday, Boxing Day and New Year’s Day we charge 50% above the standard daily rate; for visits on Christmas Day we charge double the standard daily rate.

The price(s) shown are provided by the agency. Contact Kemble at Home for full pricing details and T&Cs.

Contact Kemble at Home to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Kemble Developments Ltd
  • Private Owned

Person in charge

  • Jason Walker (Registered Manager)

Kemble at Home Reviews (63)

9.8

Kemble at Home has a Review Score of 9.8 (9.763) out of 10, based on 17 reviews in the last 2 years. Over all time Kemble at Home has 63 reviews.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Kemble at Home
Loading...
Showing 63 reviews matching selected criteria
Review from Ginny T (Daughter of Client) published on 10 March 2017 Submitted via Website
Overall Experience

Kemble at Home care for my elderly parents in their own home. From initial introductions, planning and implementing the care package everyone has been very professional, considerate, helpful and efficient. The Carers are all well trained and have engaged easily with my parents who immediately felt at ease. Kemble at Home assured us they would be able to provide the care package with a small team of workers who would get to know my parent's individual likes and dislikes, they have done exactly that, leaving me feeling confident that when they are with them my parents are in good hands.

Reply from Sandra Taylor, Business and marketing manager at Kemble at Home

Thank you for a lovely review. We are glad you and your parents are happy with our services. We will continue to do our best. Kemble at Home team

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christina (Daughter of Client) published on 8 March 2017 Submitted via Website
Overall Experience
The Kemble Care team have given the kindest and most considerate care to our Mother over the last 4 1/2 years in her home. Their attention to detail, documentation and alert system for concerns regarding changes in our Mothers daily condition should be highly commended.
All calls were considerate and respectful towards a very private elderly lady during some difficult interventions. Many carers provided friendship which was very touching.
They were compassionate listeners to any concerns raised and always addressed them.

Sadly we lost our Mother in January 2017 but we will be eternally grateful to Kemble.

Reply from Sandra Taylor, Business and Marketing Manager at Kemble at Home

Dear Christina, thank you very much for such a lovely review. It was a pleasure looking after your mother over the past few years. With very best wishes, The Kemble at Home Team

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peter D (Son of Client) published on 1 March 2017 Submitted via Website
Overall Experience

We always have excellent service from friendly caring staff who know their jobs and treat everyone well. Always kept up to date and everything is done in a caring thoroughly professional way. I have no hesitation in recommending the service and have told Mother's care manager as well. Well done to everyone for all your superb efforts.

Reply from Sandra Taylor, Business and marketing manager at Kemble at Home
Dear Peter,
Thank you for the lovely review. We are pleased to hear you and your mother are happy with our services and we will continue to do our best.

Kemble at Home Team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Kemble at Home.

Awards / Recognitions (12)

  • Recipient: Kemble at HomeDate: Thursday 12 Oct 2023
  • Recipient: Kemble at HomeDate: Wednesday 19 Oct 2022
  • Recipient: Kemble at HomeDate: Thursday 21 Oct 2021

Meet the Team (6)

Martin Lewis Job Title: Care Assistant Joined: 2011
Martin Lewis

Meet Martin, another one of our visiting carers - who celebrated his 10th anniversary with the company in August 2021 and joined us after initially retiring. Martin is one of those people who is really easy to talk to; he’s definitely a people person and he loves any opportunity to have a chinwag.

He was originally from Birmingham where he started off as an apprentice electrician. At the age of 21, he began his career with BT. He did a short stint of just some 37 years in total. It’s not very often these days you hear of someone staying in the same role for their entire working career. In 1990 he moved to the Madley BT station in Herefordshire as a sat comms power engineer.

In 2011 he was given the opportunity of taking voluntary retirement - who wouldn’t? Thinking at the age of 57 he would enjoy a relaxing retirement, “after 2 months I was bored, I needed something to get up for”. After speaking with his son, who at the time was working in social care (but now incidentally works for BT), he encouraged Martin to look into care work and recommended Kemble.

In August 2011 Martin joined the team at Kemble and in that time Martin has been both a carer and trainer, helping new employees at Kemble to find their feet. Some of the staff Martin has trained are still working for the company now.

How does he find being a carer? “You meet some really interesting people. I only go to gentlemen and they all have a life story to tell. We often compare notes as we are similar in age! I just enjoy meeting people and having a good chinwag”. Martin talks fondly about some of the clients he used to support and particularly enjoyed working alongside colleagues supporting clients.

When asked what would he say to someone in his shoes, looking for something to do part-time in retirement or semi-retirement he said “just give it a try, everyone is different with what they are happy doing. You are well supported at Kemble, the hours are good and I can fit my working hours around my home life and family”. The managers definitely know not to ask Martin for work on a Wednesday evening as Wednesdays are his wife’s night out for a meal!

Outside of work, Martin enjoys spending time with his family, especially his grandchildren. He’s heavily involved in the Hereford Rugby Club. He helped out in the juniors when his son was younger, he then became the 2nd Team Manager before becoming Fixture Secretary for a number of years. He now meets and greets opposition committee members on the 1st team match days both home and away.

Carly Garner-Green Job Title: Care Co-ordinator Joined: 2009
Carly Garner-Green

Carly is one of our Visiting Care Co-ordinators and has been with us since 2009. There's not much Carly doesn't know about the ins and outs of the company. She works closely with two of our visiting care teams to ensure the smooth running of the rotas and that clients receive support from a familiar face.

Marisa Jennings Job Title: Visiting Care Manager Joined: 2015
Marisa Jennings

Marisa started off as a visiting carer with Kemble ten years ago, and after two years, ended up becoming an on-call manager, where she was a point of contact for the out-of-hours. She then became a trainer and trained all the new carers in induction. Marisa then helped in the office. After a short while, she became a Live-in Care manager. For the last 2 years, she has been the Visiting Care manager for our South and West Teams and is close to completing her NVQ Level 5 in Adult Social Care.

Jason Walker Job Title: Registered Manager Joined: 2012
Jason Walker

Jason has been with Kemble for over 13 years and wears multiple hats. As well as being a Registered Manager, Jason is also our Head of Training & Development and runs our visiting care East and Ledbury teams alongside Carly.

Jason is - in some way - the most musically talented of our office staff. He initiated our Music Memories programme, which encourages people to explore the health benefits of music. He also plays the organ for local churches and leads a handbell ringing ensemble.

Dominic King Job Title: Managing Director Joined: 2021
Dominic King

Dominic took over the day-to-day running of the business from Peter in 2021. Prior to joining Kemble, Dominic had a varied career as a civil servant, which included supporting the successful sale of British Steel in 2020 and running the Secretary of State for Business’s office during the Covid pandemic, leading on the business support schemes, workplace guidance and the purchasing of vaccines.

Dominic has recently moved to Ledbury with his wife and soon-to-be first child (due in June). He is a keen tennis player, an open water swimmer, and enjoys mowing his lawn!

Peter King Job Title: Managing Director Joined: 2009
Peter King

Sharon and Michael King established Kemble Care in 1993. They retired from day-to-day management in 2009 but continue to be involved with strategic issues that concern the business.

Peter King, their eldest son, has been Managing Director since July 2009. Previously an Army Officer with the Royal Engineers, he set up and ran his own business before coming to Kemble Care. He was a director of the UKHCA — our national home care association — where he represented smaller providers of care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kemble at Home to verify any information. View our terms and conditions. Kemble at Home has an Enhanced Service - more info.