Kepplegate Care

The 'handpicked' team from Kepplegate Home Care are fabulous. The whole team are hardworking, caring and efficient. Nothing is too much trouble for them. I would recommend them to any family looking for support for their loved ones.

My Mother received care at home from Kepplegate for over two years. The care was adapted for her needs and preferences. All the Carers became like friends to Mum. They were efficient and dealt with the agreed duties and weather and safety permitting they went outside for a walk and chat along with Mum's little dog. They were supportive and initially with twice-daily visits Mum's health and mobility improved, she was less tired and consequently, she rarely fell. Latterly, as Mum weakened, the visit was increased to include lunchtime to make sure she went to the toilet and ate in the middle of the day. The Carers cared - they stayed during their lunch break when we needed to call an ambulance and were there when finally she went into the hospital. There were regular management reviews but usually, any extra needs had already been implemented and all staff were aware of any changes including medication. The administrative staff were always pleasant and efficient.