London Care (Rochester)
Ground Floor, Stirling House, Culpeper Close, Medway City Estate, Rochester ME2 4HNOther Home Care Providers you may be interested in:
Care Provided by London Care (Rochester)
Types of Home Care
- Visiting Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
Good to Know
Group/Owner
- London Care Ltd
- Private Owned
Person in charge
- Charlene Willis (Manager)
London Care (Rochester) Reviews (5)
Over all time London Care (Rochester) has 5 reviews.
Data protection is faulty and response from the area management is equally hopeless.
Some carers are extremely good but some just do not seem to care about doing the job.
To make an inquiry via the office at the weekend is almost impossible.
Those I have met have been friendly and tried their best to meet the needs of a client with dementia. Have continued to use London Care for holiday cover for main carer.
I then get a call at the door from the RSPCA saying they had a call saying I wasn't looking after my cats.
I have spoken to the manager who said why did I think it was one of his girls, as I don't have any other callers it had to be one of the carers.
So if you need help don't go to LONDON CARE if you have pets
I thought these carers were there to take the stress away not to give me more I am now at my wit's end with worry although there is nothing wrong with any of my pets.
Always let mum down. Change their visiting times to suit themselves without letting us know. Only half do their job not giving mum the care she needs. Phone to say they haven't got staff to do their work. Very bad commitment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 May 2025- Caring Requires improvement
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for London Care (Rochester).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for London Care (Rochester).
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact London Care (Rochester) to verify any information. View our terms and conditions. London Care (Rochester) has a Basic Service - more info.