Care Provided by Napier Homecare Services Ltd
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Napier Homecare Services Ltd to get a personalised quote
Good to Know
Owner
- Napier Homecare Services Ltd
- Private Owned
Person in charge
- Lisa Russell (Registered Manager)
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Napier Homecare Services Ltd Reviews (2)
8.0
Napier Homecare Services Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Napier Homecare Services Ltd has 2 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Napier Homecare Services Ltd
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Review from Sandra W (Wife of Client) published on 10 November 2025 Submitted via Website•
Overall Experience
I want to express my sincere gratitude for the exceptional care, kindness, and support you gave my husband Jim before his passing. Your thoughtfulness and compassion meant so much to our family and will never be forgotten.
I want to express my sincere gratitude for the exceptional care, kindness, and support you gave my husband Jim before his passing. Your thoughtfulness and compassion meant so much to our family and will never be forgotten.
↩Reply from Lisa Russell, Manager at Napier Homecare Services Ltd
Thank you so much for the lovely review. Our thoughts are with you and your family at this time.
Review from Carolyn S (Client / Service User) published on 3 May 2024 Submitted via Website•
Overall Experience
I have now been a client of Napier for 15 months. My experience has been nothing but positive. The care I receive is of a high standard and each carer meets my needs, whether it be personal care or a chat.
There is also excellent communication from the management and I have always found them to be...
I have now been a client of Napier for 15 months. My experience has been nothing but positive. The care I receive is of a high standard and each carer meets my needs, whether it be personal care or a chat.
There is also excellent communication from the management and I have always found them to be very approachable.
The carers recognise I need to gain as much independence as is possible, and do their utmost to promote this, helping me gain confidence to perform small tasks I never thought I'd do again.
There is also excellent communication from the management and I have always found them to be very approachable.
The carers recognise I need to gain as much independence as is possible, and do their utmost to promote this, helping me gain confidence to perform small tasks I never thought I'd do again.
I would like to give a special mention to the staff who are truly wonderful kind people, and provide me with fantastic care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 December 2025Overall
Good
Good
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Napier Homecare Services Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Napier Homecare Services Ltd.
Accreditations
There are no accreditations posted yet for Napier Homecare Services Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Napier Homecare Services Ltd
How many Carers does Napier Homecare Services Ltd employ?
Napier Homecare Services Ltd employs 135 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Napier Homecare Services Ltd to verify any information. View our terms and conditions. Napier Homecare Services Ltd has a Basic Service -what a Basic Service includes.