Radfield Home Care Shrewsbury & Oswestry

We have worked with the team from Radfield Home Care Shrewsbury continuously since 2021 supporting us in the care of both of our parents. They have provided us with a wide range of services ranging from short calls to check on well being, regular visits to maintain independence, longer companionship calls to support a client with dementia, visits during hospital stays, overnight stays, through to and including 24/7 live in care and end of life care. I would have no hesitation in recommending them and have done so to friends and family members. They have been an invaluable support during some very difficult times and many of the staff have become friends.

Her skin is intact now unlike when she was discharged home from hospital with pressure ulcers and very underweight and this is all thanks to the excellent care Mum has been given. .

We as a family are 100% happy with the care our mum receives, she has dementia and all staff are sympathetic and understanding of her needs. Staff also contact us if they think mum is having a bad day or if there is something different to report. Mum attends the day centre twice a week and this has become her lifeline (for us as family also) everyone involved has become mum's extended family! Thank you everyone for your care and kindness shown to our mum!

The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting and chatting with Daddy as the company is always welcome.

I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.

My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.

Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.

It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.

Very good in all respects.

I would have no hesitation in recommending Radfield if asked.

We feel are very fortunate to have found Radfield, and we would recommend them to others.

I would have no hesitation whatsoever in recommending the organisation.

I recommend Radfield wholeheartedly for exceptional care, professionalism and responsiveness. They supported my family with regular and reliable care over a long period and at the end, during a difficult time, were flexible and adaptive. They were there for us when we needed extra support and all their staff were kind and caring. I trusted them not only to look after my most precious and loved relative, but to be a friend to them in their final days.

Thank you for everything, Radfield.

When their rota is complete, they wish her a safe and happy night's sleep.

So impressed with Mum’s care team who still managed to make all three of her calls yesterday despite the dreadful and treacherous snowy conditions. We’re so lucky to have such caring, kind, reliable and attentive carers who take all the stress, worry (and sometimes guilt) away when we can’t always be available. Thank you Radfield Care you and your team are fabulous.

The best care company I have used and would recommend to everyone.

Employing Radfield to care for my dad was the best decision I have made. All of the carers are brilliant. They are kind, and caring and do a good job with a smile on their face. I know that I am able to rely on them which is so important to me. They all deserve a carer of the week award.

Due to the professionalism, understanding and efficiency of Radfield Home Care, my 90-year-old mum has been able to return to her own home within 24 hours notice. The Management team were superb, arranging a care package to holistically meet my mum's individual needs. The carers are fantastic, they show empathy, patience and kindness in addition to a very high standard of care - nothing is ever too much trouble. Communication channels are excellent within the entire Radfield Homecare team - a vital quality to deliver safe and effective care. Thanks to Radfield Homecare I feel supported and reassured that Mum is receiving the best care as long as she is able to live safely at home.

All the carers were very helpful and friendly, and willing to do a variety of tasks, as requested. They were extremely reliable at coming at, or very near, the stated time. I am normally a very independent person, and the carers respected this even when they were giving me the help I then needed, as I recovered from surgery.