Charge prices are tailored to customers, following a care consultation.
These prices are only a guideline, please contact Radfield Home Care Shrewsbury & Oswestry to find out the exact price for your requirements.
Radfield Home Care Shrewsbury & Oswestry has a Review Score of 10 (9.985) out of 10, based on 23 reviews in the last 2 years.
Over all time Radfield Home Care Shrewsbury & Oswestry has 63 reviews.
5.0 out of 5
Thank you for taking the time to write review, we are very happy to hear you are pleased with all of our care.
5.0 out of 5
Thank you so much for your very kind review and for taking the time to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in your and your husband's experience with us. It is a pleasure to provide care for your husband and it is a privilege every time we visit. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.
5.0 out of 5
Thank you so much for taking the time to write a review for us. We take pride in delivering excellent care and promoting independence and encouragement throughout, putting our clients at the forefront of their care. I will pass your lovely comments on to the team.
5.0 out of 5
Thank you so much for your lovely review. I will pass your kind words to all our staff who will be very happy that you feel they supported and cared for your father so well. Our staff always go above and beyond to be professional and supportive and as helpful as they can be.
5.0 out of 5
Thank you so much for your wonderful review. We encourage excellent communication between clients and family members and ourselves, so we all work well together to give exceptional care to our clients. I will pass on your very moving words to our wonderful team of care professionals and office team.
5.0 out of 5
Thank you for taking the time to write such a wonderful review. It means a lot to us and our care professionals, to be able to support our clients and help them to live independently at home. Person-centred care, dignity and respect is very important to us. I will pass on your kind words to all the team.
5.0 out of 5
Thank you so much for your extraordinarily kind review and taking the time out to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in your and your wife's experience with us. It has been a pleasure to provide care for your wife and it has been a privilege every time we visit. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.
5.0 out of 5
Thank you so much for taking the time to write a lovely review. Our care professionals always go above and beyond to be professional, supportive and to make sure our clients wellbeing is maintained all the time. I will pass your kind words to all our staff.
5.0 out of 5
Thank you so much for taking the time to write such a lovely and complimentary review. I am so pleased to hear that we are exceeding your expectations and that Mom is engaging so well with our Day Care Centre, she is definitely benefitting from all the different activities every week. I will pass your positive comments on to our care professionals.
5.0 out of 5
Thank you very much for your lovely feedback, it nice to hear you are happy with all our services. We will make sure your feedback is given to our care professionals.
5.0 out of 5
Thank you so much for your lovely review. I will pass your kind words to all our staff who will be very happy that you feel we are supporting your family well. Our staff always go above and beyond to be professional and supportive to assist our clients to live at home.
5.0 out of 5
Thank you so much for your lovely review. We at Radfield like to promote and encourage independence to enable our clients to recover and get their full independence back. I will pass on your lovely words to our wonderful care professionals.
5.0 out of 5
Thank you so much for your lovely review. I am so pleased that you are finding our Radfield Assure technology beneficial and reassuring. I will pass on your lovely words to our staff members.
5.0 out of 5
Thank you so much for your wonderful review. Promoting independence and making sure our clients make all their own choices and decisions is very important to us, it helps to ensure our clients are fully in control of their own needs, what they want and how they want their care to be, this helps with recovery and wellbeing. We encourage excellent communication between Clients and Family members and ourselves so we all work well as a partnership.
5.0 out of 5
Thank you so much for such a wonderful review. It means everything to our care professionals to support our clients and their families. All the team at Radfield provide person-centred care, dignity and respect and promote wellbeing, not just to our wonderful clients but also support their families as much as possible and we are delighted to hear that you think we are doing a great job! I will inform the care professionals of your kind words and they will delighted to know you are so happy. Thank you once again from everyone at Radfield.
5.0 out of 5
Thank you so much for taking the time to write a lovely review. Our care professionals always go above and beyond to be professional, supportive and to make sure our clients wellbeing is maintained all the time. I will pass your kind words to all our staff.
5.0 out of 5
Thank you for taking the time to write such a beautiful review. All our staff at Radfield work very hard to ensure a high quality of care is given to each of our clients and we take the time to ensure that we are doing everything we can to make sure we take a person-centered approach to the care we give our clients. I will pass on your kind words to all the staff who provided care to your father.
5.0 out of 5
Thank you so much for your wonderful review. It has always been very important to us to not only support and promote independence and high quality of care to our clients, but it is also very important that we work closely with families and support them also. I will pass your lovely comments to our wonderful staff.
5.0 out of 5
Thank you very much for your lovely feedback, it nice to hear you are happy with all our services. We will make sure your feedback is given to our Care Team.
5.0 out of 5
Thank you so much for your lovely review. It means a great deal to us to be able to support our clients and their families as well as possible and we are delighted to hear that you think we are doing a good job!
The Review Score of 10 (9.985) out of 10 for Radfield Home Care Shrewsbury & Oswestry is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Shrewsbury & Oswestry is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
We would like to introduce you to Karen, Operations Manager for Radfield Home Care Shrewsbury and Oswestry. Karen supports, manages, guides and directs the care management team and undertakes business development work in the local communities that the office services.
Karen joined Radfield as an Operations Manager in February 2021 having spent over 35 years within the retail and customer service sector, most recently as a department store manager for a well-known high street store. Alongside this, Karen worked with various different charities, befriending societies, community groups and local care homes, making her best placed to take up the role of Operations Manager.
We would like to introduce you to Gemma Baugh, Registered Care Manager for Radfield Home Care Shrewsbury and Oswestry. Gemma is responsible for liaising with clients, families and professionals to manage care needs and staff deployment, the creation and management of the rotas for clients and carers, and fundamentally, the safe running of the office.
Gemma explains her path to Registered Care Manager:
“I am a mother of 6 children, all of which are home-educated, and I previously worked as a vending operator filling the machines in hospitals and HMRC offices. I left to take care of my Nan who moved in with me when she was diagnosed with terminal cancer. When my Nan passed away, I went into domiciliary care as I wanted to provide care for people’s loved ones as I did with my Nan. I then moved from Telford to Shrewsbury, where I applied to Radfield to be a Care Professional. I have made some great relationships with both the clients and the other Radfield colleagues. Things really took off from there, and I have had the opportunity to work in our branch office, as the Care Coordinator. And recently I have been fortunate to be appointed as the Care Manager, and all the while, undertaking my Level 5 Diploma in Health & Social Care alongside this – so there are plenty of opportunities to progress in the Social Care sector.”
Since joining Radfield as a Care Professional back in April 2022, Gemma’s experience and passion have proved so important:
“I feel I have lots of experience within the sector after working in the care sector for some time both personally with my Nan and with a company like Radfield. I’ve been fortunate to be able to work with a wide range of clients and care professionals, understanding their needs, and trying to build fulfilling relationships to ensure the best care for our people.
I have a passion for giving people the best quality of life they can have to be able to live an in-depth, independent life how they want to, especially after having family members go through difficult times and having some unprofessional experiences with other agencies. I always aim for continuity when coordinating our care, maximising our time with our clients and minimising our travel and waiting times.”
We would like to introduce you to Rachel, Recruitment & Training Manager for Shrewsbury & Oswestry.
What is your background prior to joining Radfield?
I have over five years of experience in the health and social care sector. I began my career at Prestige Nursing & Care as a Branch Recruiter in Shrewsbury and Staffordshire, responsible for sourcing and onboarding care professionals. I was later promoted to Talent & Resource Lead at Head Office, managing recruitment for all permanent and fixed-term roles nationwide, including clinical positions, and working closely with branch managers and senior leadership.
Before this, I worked for a specialist education recruitment agency, placing teachers and support staff in schools across Shropshire. This gave me valuable experience with high-volume recruitment, compliance, and building strong relationships in both the education and care sectors.
How has your background prepared you for your new role at RHC?
My experience has given me both sector knowledge and recruitment expertise, which are essential for supporting Radfield Home Care as a high-quality care provider.
What has inspired you to want to be involved in the adult social care sector?
Personal experiences with my own family inspired my career in healthcare. Seeing the skill and compassion of care professionals made me appreciate their profound impact. The positive difference they made motivated me to work in a sector where empathy and expertise can transform lives.
How do you feel your role and your experience will benefit Radfield’s clients?
My professional background and commitment to high standards will help me make a difference for Radfield’s clients. I understand that exceptional care relies on trust, listening, and meeting each person’s unique needs. I am excited to combine my skills with Radfield’s values to ensure clients receive respectful, personalised support and to help make a meaningful impact on their lives.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Shrewsbury & Oswestry to verify any information. View our terms and conditions. Radfield Home Care Shrewsbury & Oswestry has an Enhanced Service - more info.
