Radfield Home Care Shrewsbury & Oswestry is an award-winning provider of quality home care and live-in care services to people in the Shrewsbury and Oswestry communities. Radfield crafts unique care plans tailored specifically for each individual, focusing on personalised care. They are treated with respect and dignity at all times, with Radfield’s expertly trained Care Professionals providing care tailored to them.
Radfield Home Care has been recognised as a Top 20...
Care Provided by Radfield Home Care Shrewsbury & Oswestry
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £41 - £43
- Weekly Live-in Care Fees: £1,700 - £2,200
Charge prices are tailored to customers, following a care consultation.
Contact Radfield Home Care Shrewsbury & Oswestry to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Radfield Home Care
- Private Owned
Person in charge
- Karen Corcoran (Operations Manager)
Radfield Home Care Shrewsbury & Oswestry Reviews (68)
Radfield Home Care Shrewsbury & Oswestry has a Review Score of 9.9 (9.946) out of 10, based on 25 reviews in the last 2 years.
Over all time Radfield Home Care Shrewsbury & Oswestry has 68 reviews.
The carers are marvelous visitors for Daddy. They are kind and considerate, treat him with respect, do whatever they can to be helpful and are aways open to any comments, for example, making smaller sandwiches to tempt him to eat at night. There is often not that much to do so we appreciate them sitting and chatting with Daddy as the company is always welcome.
Thank you so much for taking the time to leave us a review. The care professionals that visit Dad have formed a really good relationship with him which is lovely to see.
I called upon Radfield for help when I could no longer care for my husband myself. He had suffered a stroke and had terminal cancer. Without exception, all the Radfield carers were kind and considerate in their care of my husband. In the end, some felt like friends and their experience of similar situations was enormously helpful to me. I was very impressed with how they reacted to the decline in his health, changing the way they dealt with him accordingly. It has been a very hard and sad time for me and my family but we are grateful for Radfield's support in enabling us to look after my husband at home until the very end.
Thank you so much for taking the time to write a lovely review. It means a lot to us and our carers to be able to support the client and their families at such a difficult time. Person-centred care, dignity, and respect are very important to us and I will pass your kind words to our wonderful carers.
My partner and I are delighted to say we are more than content with the personal care provided by Radfield. Every carer we have met has been thoroughly professional, good-humoured and a pleasure to have in our home. Before any procedure, they consult me to ensure that I'm receiving the help that I want from them. I'm so grateful that in a moment of need, we found Radfield. Thank you.
Thank you so much for the wonderful review, dignity, respect and privacy are very important to us and asking for consent to process allows the client to make changes if they would like on the day. Thank you once again, I will pass on your lovely review to the care team.
Radfield have been brilliant at looking after my elderly Dad who is 94 and suffers from a bit of dementia. They would ring me if they had any concerns and they went out of their way to make his life easier. They would do all sorts of odd jobs for him that he asked. I was totally at ease knowing they were going to see him every day. If I ever needed to contact the office they were always very professional and responsive. Can't recommend them highly enough.
Thank you so much for taking the time to write a review. I am so pleased to hear you was very happy with all the care that was provided. Our care team work very hard to promote and encourage independence, and maintain a clients home to a high standard, so they can live comfortably and safe, knowing...
It is so reassuring to know Mum is in safe hands and I will be contacted immediately if there are any concerns to Mum's wellbeing. Thank you all so much, you are a great team and genuinely care for Mum.
Thank you so much for your wonderful kind review and for taking the time out to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in Mum's care. It is our pleasure to provide care for your mother. We will pass on your...
Very good in all respects.
Thank you for taking the time to write review, we are very happy to hear you are pleased with all of our care.
His skin is in excellent condition largely due to the diligent application of various creams and they are quick to point out any areas of concern. This is particularly important considering his lack of mobility.
As his illness progresses his care needs keep changing and these have always been accommodated to suit.
Whenever I have had reason to contact the office I have been dealt with promptly and efficiently which comes from the good management which is very evident.
My husband attends Radfield Day Centre once a week and though he contributes less and less due to his illness he is still happy to attend which is great for both of us.
I would have no hesitation in recommending Radfield if asked.
Thank you so much for your very kind review and for taking the time to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in your and your husband's experience with us. It is a pleasure to provide care for your husband...
We feel are very fortunate to have found Radfield, and we would recommend them to others.
Thank you so much for taking the time to write a review for us. We take pride in delivering excellent care and promoting independence and encouragement throughout, putting our clients at the forefront of their care. I will pass your lovely comments on to the team.
My father was incredibly impressed with the professional yet friendly attitude of the staff. I wholeheartedly agree, the staff I met when visiting my father were unfailingly professional and friendly and treated my father with great kindness until he sadly died on February 17th, 2023. Indeed my father spoke warmly of his carers. The admin staff were always very helpful when I called on them for advice.
I would have no hesitation whatsoever in recommending the organisation.
Thank you so much for your lovely review. I will pass your kind words to all our staff who will be very happy that you feel they supported and cared for your father so well. Our staff always go above and beyond to be professional and supportive and as helpful as they can be.
I recommend Radfield wholeheartedly for exceptional care, professionalism and responsiveness. They supported my family with regular and reliable care over a long period and at the end, during a difficult time, were flexible and adaptive. They were there for us when we needed extra support and all their staff were kind and caring. I trusted them not only to look after my most precious and loved relative, but to be a friend to them in their final days.
Thank you so much for your wonderful review. We encourage excellent communication between clients and family members and ourselves, so we all work well together to give exceptional care to our clients. I will pass on your very moving words to our wonderful team of care professionals and office team.
Thank you for everything, Radfield.
Thank you for taking the time to write such a wonderful review. It means a lot to us and our care professionals, to be able to support our clients and help them to live independently at home. Person-centred care, dignity and respect is very important to us. I will pass on your kind words to all the team.
Upon arrival, they announce who they are, say a polite and friendly hello to my wife and myself and ask how our day has been. They then excuse themselves whilst they visit the bathroom to wash their hands and prepare for their rota. They then perform their duties, conversing with my wife and ensuring she is happy, satisfied and comfortable. They will share their experiences that day with us and always want to hear what my wife has been up to - being particularly happy and relieved if it is a day that has been without a fall.
When their rota is complete, they wish her a safe and happy night's sleep.
Thank you so much for your extraordinarily kind review and taking the time out to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in your and your wife's experience with us. It has been a pleasure to provide care...
So impressed with Mum’s care team who still managed to make all three of her calls yesterday despite the dreadful and treacherous snowy conditions. We’re so lucky to have such caring, kind, reliable and attentive carers who take all the stress, worry (and sometimes guilt) away when we can’t always be available. Thank you Radfield Care you and your team are fabulous.
Thank you so much for taking the time to write a lovely review. Our care professionals always go above and beyond to be professional, supportive and to make sure our clients wellbeing is maintained all the time. I will pass your kind words to all our staff.
The carers are kind, compassionate and helpful.
Mom also attends a day centre where she does arts and crafts, quizzes, gets to socially interact. Lunch and snacks and transport are provided.
The best care company I have used and would recommend to everyone.
Thank you so much for taking the time to write such a lovely and complimentary review. I am so pleased to hear that we are exceeding your expectations and that Mom is engaging so well with our Day Care Centre, she is definitely benefitting from all the different activities every week. I will pass your positive comments on to our care professionals.
Employing Radfield to care for my dad was the best decision I have made. All of the carers are brilliant. They are kind, and caring and do a good job with a smile on their face. I know that I am able to rely on them which is so important to me. They all deserve a carer of the week award.
Thank you very much for your lovely feedback, it nice to hear you are happy with all our services. We will make sure your feedback is given to our care professionals.
Due to the professionalism, understanding and efficiency of Radfield Home Care, my 90-year-old mum has been able to return to her own home within 24 hours notice. The Management team were superb, arranging a care package to holistically meet my mum's individual needs. The carers are fantastic, they show empathy, patience and kindness in addition to a very high standard of care - nothing is ever too much trouble. Communication channels are excellent within the entire Radfield Homecare team - a vital quality to deliver safe and effective care. Thanks to Radfield Homecare I feel supported and reassured that Mum is receiving the best care as long as she is able to live safely at home.
Thank you so much for your lovely review. I will pass your kind words to all our staff who will be very happy that you feel we are supporting your family well. Our staff always go above and beyond to be professional and supportive to assist our clients to live at home.
All the carers were very helpful and friendly, and willing to do a variety of tasks, as requested. They were extremely reliable at coming at, or very near, the stated time. I am normally a very independent person, and the carers respected this even when they were giving me the help I then needed, as I recovered from surgery.
Thank you so much for your lovely review. We at Radfield like to promote and encourage independence to enable our clients to recover and get their full independence back. I will pass on your lovely words to our wonderful care professionals.
I am delighted with the service provided by Radfield Home Care, Shrewsbury and the staff are all wonderful. I am using the Radfield Assure technology service. It has been very easy to set up and get used to using every day. It works perfectly, the staff are so very friendly and helpful and it's easy to contact them. It makes me feel safe in my own home.
Thank you so much for your lovely review. I am so pleased that you are finding our Radfield Assure technology beneficial and reassuring. I will pass on your lovely words to our staff members.
Their communication is excellent. Living so far away from her I have so appreciated how reassuring and responsive they are - to last minute requests from me, and to any questions I have about her care. They really go the extra mile - and I can’t thank them or recommend them enough.
Thank you so much for your wonderful review. Promoting independence and making sure our clients make all their own choices and decisions is very important to us, it helps to ensure our clients are fully in control of their own needs, what they want and how they want their care to be, this helps...
The management team are fantastic and often go the extra mile to help, even doing laundry for my grandmother when a family bereavement made things difficult for me. Managers call me to keep me informed and make me feel as if I am in touch with my grandmother even though I live on the other side of the country.
I feel so fortunate to have Radfield looking after my grandmother and know she will receive the best possible care.
Thank you so much for such a wonderful review. It means everything to our care professionals to support our clients and their families. All the team at Radfield provide person-centred care, dignity and respect and promote wellbeing, not just to our wonderful clients but also support their families...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Radfield Home Care Shrewsbury & Oswestry.
Awards / Recognitions (17)
- Recipient: Radfield Home Care Shrewsbury & OswestryDate: Friday 30 May 2025
- Recipient: Radfield Home CareDate: Friday 30 May 2025
- Recipient: Radfield Home Care Shrewsbury & OswestryDate: Friday 31 May 2024
Meet the Team (3)
We would like to introduce you to Karen, Operations Manager for Radfield Home Care Shrewsbury and Oswestry. Karen supports, manages, guides and directs the care management team and undertakes business development work in the local communities that the office services.
Karen joined Radfield as an Operations Manager in February 2021 having spent over 35 years within the retail and customer service sector, most recently as a department store manager for a well-known high street store. Alongside this, Karen worked with various different charities, befriending societies, community groups and local care homes, making her best placed to take up the role of Operations Manager.
We would like to introduce you to Gemma Baugh, Registered Care Manager for Radfield Home Care Shrewsbury and Oswestry. Gemma is responsible for liaising with clients, families and professionals to manage care needs and staff deployment, the creation and management of the rotas for clients and carers, and fundamentally, the safe running of the office.
Gemma explains her path to Registered Care Manager:
“I am a mother of 6 children, all of which are home-educated, and I previously worked as a vending operator filling the machines in hospitals and HMRC offices. I left to take care of my Nan who moved in with me when she was diagnosed with terminal cancer. When my Nan passed away, I went into domiciliary care as I wanted to provide care for people’s loved ones as I did with my Nan. I then moved from Telford to Shrewsbury, where I applied to Radfield to be a Care Professional. I have made some great relationships with both the clients and the other Radfield colleagues. Things really took off from there, and I have had the opportunity to work in our branch office, as the Care Coordinator. And recently I have been fortunate to be appointed as the Care Manager, and all the while, undertaking my Level 5 Diploma in Health & Social Care alongside this – so there are plenty of opportunities to progress in the Social Care sector.”
Since joining Radfield as a Care Professional back in April 2022, Gemma’s experience and passion have proved so important:
“I feel I have lots of experience within the sector after working in the care sector for some time both personally with my Nan and with a company like Radfield. I’ve been fortunate to be able to work with a wide range of clients and care professionals, understanding their needs, and trying to build fulfilling relationships to ensure the best care for our people.
I have a passion for giving people the best quality of life they can have to be able to live an in-depth, independent life how they want to, especially after having family members go through difficult times and having some unprofessional experiences with other agencies. I always aim for continuity when coordinating our care, maximising our time with our clients and minimising our travel and waiting times.”
We would like to introduce you to Rachel, Recruitment & Training Manager for Shrewsbury & Oswestry.
I have over five years of experience in the health and social care sector. I began my career at Prestige Nursing & Care as a Branch Recruiter in Shrewsbury and Staffordshire, responsible for sourcing and onboarding care professionals. I was later promoted to Talent & Resource Lead at Head Office, managing recruitment for all permanent and fixed-term roles nationwide, including clinical positions, and working closely with branch managers and senior leadership.
Before this, I worked for a specialist education recruitment agency, placing teachers and support staff in schools across Shropshire. This gave me valuable experience with high-volume recruitment, compliance, and building strong relationships in both the education and care sectors.
My experience has given me both sector knowledge and recruitment expertise, which are essential for supporting Radfield Home Care as a high-quality care provider.
Personal experiences with my own family inspired my career in healthcare. Seeing the skill and compassion of care professionals made me appreciate their profound impact. The positive difference they made motivated me to work in a sector where empathy and expertise can transform lives.
My professional background and commitment to high standards will help me make a difference for Radfield’s clients. I understand that exceptional care relies on trust, listening, and meeting each person’s unique needs. I am excited to combine my skills with Radfield’s values to ensure clients receive respectful, personalised support and to help make a meaningful impact on their lives.
Frequently Asked Questions about Radfield Home Care Shrewsbury & Oswestry
How many Carers does Radfield Home Care Shrewsbury & Oswestry employ?
Radfield Home Care Shrewsbury & Oswestry employs 33 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Shrewsbury & Oswestry to verify any information. View our terms and conditions. Radfield Home Care Shrewsbury & Oswestry has an Enhanced Service - more info.