Charge prices are tailored to customers, following a care consultation.
These prices are only a guideline, please contact Radfield Home Care Shrewsbury & Oswestry to find out the exact price for your requirements.
Radfield Home Care Shrewsbury & Oswestry has a Review Score of 10 (9.985) out of 10, based on 23 reviews in the last 2 years.
Over all time Radfield Home Care Shrewsbury & Oswestry has 63 reviews.
It has been a pleasure supporting your father. Thank you for taking the time to leave us a review. It is greatly appreciated.
Thank you for taking the time to leave us such a lovely review it really does mean a lot to us.
Thank you for taking your time to leave us such a positive review, these are greatly appreciate. The care professionals enjoy visiting you and are very fond of you both.
Hi thank you so much for taking your time to leave us a review, we really appreciate your lovely comments.
Hi thank you for taking your time to leave us such a lovely review it is most appreciated. We look forward to seeing your Mum in the future.
Thank you so much for taking the time to leave us such a positive review this is really appreciated. It has been our pleasure to be able to assist your Dad so that he remains in the community, connected to what matters the most to him.
Thank you so much for taking the time to leave us a positive review. The care team that support your father really do enjoy spending time with him.
Thank you so much for taking the time to leave us such a positive review this really does mean a lot to us here at Radfield Home Care.
Thank you so much for taking your time to leave us such a positive review, it really does mean a lot to us.
Thank you so much for taking your time to leave us such a positive review. It was our pleasure to support your husband in the last three years, our care team made such good connections with both your self and your husband. Please do keep in contact with us.
Thank you for taking the time to do a review. It has been a pleasure to support your father over the last 12 months.
Thank you for your review, it is greatly appreciated. It has been pleasure for our care team to be involved with your parents care.
Thank you very much for taking the time to leave us a review, it has been a pleasure to be visiting Mum over the past two years we have formed a great relationship, and will continue to support Mum going forward.
Thank you for taking the time to leave us a review it is greatly appreciated. It's a pleasure to be involved with your Mum's care.
Thank you so much for taking the time to leave us a review. The care professionals that visit Dad have formed a really good relationship with him which is lovely to see.
Thank you for taking the time to leave us a review it is greatly appreciated. It has been a pleasure to meet your relative and get to know her as a person.
Thank you so much for taking the time to write a lovely review. It means a lot to us and our carers to be able to support the client and their families at such a difficult time. Person-centred care, dignity, and respect are very important to us and I will pass your kind words to our wonderful carers.
Thank you so much for the wonderful review, dignity, respect and privacy are very important to us and asking for consent to process allows the client to make changes if they would like on the day. Thank you once again, I will pass on your lovely review to the care team.
Thank you so much for taking the time to write a review. I am so pleased to hear you was very happy with all the care that was provided. Our care team work very hard to promote and encourage independence, and maintain a clients home to a high standard, so they can live comfortably and safe, knowing they have their team of excellent carers with them. I will pass on your lovely message to Dad's team. Thank you.
Thank you so much for your wonderful kind review and for taking the time out to write it. We like to maintain a high set of standards with regard to care for our clients and we're so glad this has been reflected in Mum's care. It is our pleasure to provide care for your mother. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.
The Review Score of 10 (9.985) out of 10 for Radfield Home Care Shrewsbury & Oswestry is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Shrewsbury & Oswestry is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5We would like to introduce you to Karen, Operations Manager for Radfield Home Care Shrewsbury and Oswestry. Karen supports, manages, guides and directs the care management team and undertakes business development work in the local communities that the office services.
Karen joined Radfield as an Operations Manager in February 2021 having spent over 35 years within the retail and customer service sector, most recently as a department store manager for a well-known high street store. Alongside this, Karen worked with various different charities, befriending societies, community groups and local care homes, making her best placed to take up the role of Operations Manager.
We would like to introduce you to Gemma Baugh, Registered Care Manager for Radfield Home Care Shrewsbury and Oswestry. Gemma is responsible for liaising with clients, families and professionals to manage care needs and staff deployment, the creation and management of the rotas for clients and carers, and fundamentally, the safe running of the office.
Gemma explains her path to Registered Care Manager:
“I am a mother of 6 children, all of which are home-educated, and I previously worked as a vending operator filling the machines in hospitals and HMRC offices. I left to take care of my Nan who moved in with me when she was diagnosed with terminal cancer. When my Nan passed away, I went into domiciliary care as I wanted to provide care for people’s loved ones as I did with my Nan. I then moved from Telford to Shrewsbury, where I applied to Radfield to be a Care Professional. I have made some great relationships with both the clients and the other Radfield colleagues. Things really took off from there, and I have had the opportunity to work in our branch office, as the Care Coordinator. And recently I have been fortunate to be appointed as the Care Manager, and all the while, undertaking my Level 5 Diploma in Health & Social Care alongside this – so there are plenty of opportunities to progress in the Social Care sector.”
Since joining Radfield as a Care Professional back in April 2022, Gemma’s experience and passion have proved so important:
“I feel I have lots of experience within the sector after working in the care sector for some time both personally with my Nan and with a company like Radfield. I’ve been fortunate to be able to work with a wide range of clients and care professionals, understanding their needs, and trying to build fulfilling relationships to ensure the best care for our people.
I have a passion for giving people the best quality of life they can have to be able to live an in-depth, independent life how they want to, especially after having family members go through difficult times and having some unprofessional experiences with other agencies. I always aim for continuity when coordinating our care, maximising our time with our clients and minimising our travel and waiting times.”
We would like to introduce you to Rachel, Recruitment & Training Manager for Shrewsbury & Oswestry.
What is your background prior to joining Radfield?
I have over five years of experience in the health and social care sector. I began my career at Prestige Nursing & Care as a Branch Recruiter in Shrewsbury and Staffordshire, responsible for sourcing and onboarding care professionals. I was later promoted to Talent & Resource Lead at Head Office, managing recruitment for all permanent and fixed-term roles nationwide, including clinical positions, and working closely with branch managers and senior leadership.
Before this, I worked for a specialist education recruitment agency, placing teachers and support staff in schools across Shropshire. This gave me valuable experience with high-volume recruitment, compliance, and building strong relationships in both the education and care sectors.
How has your background prepared you for your new role at RHC?
My experience has given me both sector knowledge and recruitment expertise, which are essential for supporting Radfield Home Care as a high-quality care provider.
What has inspired you to want to be involved in the adult social care sector?
Personal experiences with my own family inspired my career in healthcare. Seeing the skill and compassion of care professionals made me appreciate their profound impact. The positive difference they made motivated me to work in a sector where empathy and expertise can transform lives.
How do you feel your role and your experience will benefit Radfield’s clients?
My professional background and commitment to high standards will help me make a difference for Radfield’s clients. I understand that exceptional care relies on trust, listening, and meeting each person’s unique needs. I am excited to combine my skills with Radfield’s values to ensure clients receive respectful, personalised support and to help make a meaningful impact on their lives.
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