Radfield Home Care Shrewsbury & Oswestry

Every visit has been thoughtfully carried out and the outcomes are great. She is happy and independent again.

Radfield Home Care have been excellent. They are very caring. They listened to my mums needs, which were few as she is very independent, they were not imposing but it was comforting they supported my mother with kindness and attentiveness and were there to do things for her if needed. It was good for her to have regular visits, if nothing else than for company but they also cleaned when my mother was unable to do her bathroom. They maintained contact with me, her daughter, making sure we were happy with how things were going. I honestly cannot fault this company.

I was delighted with the early engagement with Radfield. The onboarding was comprehensive and Sarah visited both myself at home and my mother in the care home ahead of the first visit. This helped both of us build up confidence regarding the care Mum would be given. The management was always flexible regarding timing of visits and Sarah was incredibly responsive to my emails, including those that I sent at the weekend. Carers were always attentive and resourceful and indulged Mum playing them her favourite music from the 50s and 60s. One was even kind enough to find Kanye West (at Mum's request) on YouTube so she could understand who this chap was who was on the news all the time! She didn't like his music. The daily reporting of visits was hugely helpful and a major plus point for this provider. So, we have been very happy with Radfield and should we require caring services again, we will come to them straight away. Many thanks to you and all your staff.

I am pleased with all your staff members do for me and their demeaner towards me.

We are very happy with the service provided by Radfield, my mum was very unsure that she wanted carers coming in, but after 6 months she wouldn't be without them, the care they supply is outstanding, there is consistency in the members of staff that come in and mum gets on great with them, they do jobs around the house but also sit and talk with mum. I can not recommend them highly enough. Thank you Radfield.

We cannot recommend Redfield highly enough.

Radfield Carers are amazing. They are so helpful and responsive and always there to support Mum. They are kind, helpful, friendly and wonderful. They match the Carers to my Mum's personality and interests. I would recommend them to anyone 100%

Radfield are providing an excellent service for my elderly parents. The carers have been professional and competent with good interpersonal skills that make my parents fell safe and comfortable welcoming them into their home. The administration team have responded quickly and efficiently to preferences and have bent over backwards to accommodate requests for changes in routines. The level of communication between the whole team is evident as changes in health and mobility are reported quickly and acted upon. The whole family greatly appreciate the level of care from the whole Radfield team.

They have made a profound difference in our lives, and we are truly grateful. Thank you so much x

The service we received from the team was excellent. They fitted carers to the physical, emotional and mental needs of my father. They worked hard to ensure that staff where made available for the changing needs of my fathers eg as more days and shifts in the day where needed. No job seemed too much from care to house keeping.

Radfield Shrewsbury Day Care is a beacon of light, it has given me (the carer) a new lease of life. My wife thoroughly enjoys what we call 'club' , it really is her happy place, which is a double bonus as I can also get some 'me' time knowing she is having a good time. She goes 6 times a month, I wish it could be more; I am so lucky to have found it. The staff are absolutely brilliant, I cannot praise them enough for their care, friendship and professionalism. They truly are stars.

My husband and I, both in our 90s, signed up with Radfield in June 2023and have been grateful for our weekly visits. We have found the carers kind, respectful and we particularly enjoy their cheery manner. The office staff understand our need for a lighthearted approach and I appreciate their explanation of the service available as and when our needs change

We've found that the office team is very responsive to our requests and always contactable.

We thoroughly recommend the company, its staff and the idea of short term respite care.

When Dad left hospital, we were anxious about how we would meet his care needs. Thanks to Radfield, Dad made a smooth transition home, achieving his post-surgery dream! Well briefed carers were on hand from Day 1 to reassure and advise. Carers show initiative, tailoring provision and passing key information on to us and each other. A range of carers with different life experiences and thoughtful scheduling mean that there is a good mix of continuity and variety for Dad who can grow connections with carers during visits. Day to day, the app is brilliant, reassuring us that all is well and highlighting any necessary actions. The central team's oversight means that care is coordinated and responsive. Queries are dealt with quickly and requested changes accommodated. I wouldn't hesitate to recommend Radfield - there is an attention to detail and level of care that I didn't expect would be possible. With them, Dad can stay in his own home, in the community he loves, a great result!

I feel my father is in the safest of hands when they come. One of his carers on the Radfield team is a national award winner. That says it all for me.

We found Radfield Home Care to be very professional in all they did. The staff, both in the office team and all the carers were very pleasant to deal with and always acted positively to any concerns we encountered. We have no hesitation in recommending Radfield Home Care.

My late wife, who was herself a social worker,, always spoke very highly of Radfield. When my son, who has a life limiting condition, started being really unwell and needed more care at home, I had no hesitation choosing Radfield. I've not been disappointed. The carers are kind and efficient, and, fair to say, just wonderful in the case of the more regular carer we've had the pleasure of having. For their part, I've always found the office staff very helpful and accommodating. A highly commendable organisation.

Thank you everyone, those of you in the office who always made sure that I was alright and the visiting staff whose conversations I will miss very much. I cannot recommend you highly enough.

Radfield listen to him (and his family) regarding his needs. They respond to these. There is a depth and consistency to the care he receives.