Charge prices are tailored to customers, following a care consultation.
These prices are only a guideline, please contact Radfield Home Care Shrewsbury & Oswestry to find out the exact price for your requirements.
Radfield Home Care Shrewsbury & Oswestry has a Review Score of 10 (9.985) out of 10, based on 23 reviews in the last 2 years.
Over all time Radfield Home Care Shrewsbury & Oswestry has 63 reviews.
5.0 out of 5
Thank you so much for taking the time to write such a wonderful review. All our staff are trained in Dementia care and always work very closely to stimulate and motivate our clients to be as independent as they would like to be. Our care professionals work very closely to encourage our clients to participate in playing games, going out for activities and doing art and crafts, which can really brighten up a clients day. I will pass your lovely message on to our care professionals.
5.0 out of 5
Thank you so much for taking the time to write such a beautiful review. We are so pleased to read that you are really happy with our service, Person-centred care, independence, dignity and respect for our clients is very important to us, and we work to provide the best for our clients. I will forward your kind words to our care professionals.
4.0 out of 5
Thank you so much for taking the time to write a beautiful review. I am so pleased to hear that we are exceeding your expectations and making things more manageable for you to continue to live independently at home. I will pass your lovely comments to our care professionals.
5.0 out of 5
Thank you for taking the time to write such a lovely review. It means a lot to us and our carers to be able to support our clients and help them to live independently at home. Person-centred care, dignity and respect is very important to us and I will pass your kind words to our wonderful carers.
5.0 out of 5
Thank you very much for your lovely feedback, it's nice to hear you are happy with all our services. I will pass on your lovely feedback to all our staff, if we can help in any other way, please don't hesitate to call the office. Thank you once again and stay safe.
5.0 out of 5
Thank you so much for your wonderful review, it was an honour to be able to care for your uncle and provide the care for him to be able to stay at home, which was his wish. Your uncle touched the hearts of all the team and I will pass your kind words to them all.
Thank you.
5.0 out of 5
Thank you for taking the time to write a review for us. Person-centred care, dignity, respect and supporting our clients and their families is very important to us at Radfield. I will pass your kind words to our carers.
5.0 out of 5
Thank you Laura for taking the time to write a wonderful review for us. I will pass on your kind words to the attending care team that visit your mother.
5.0 out of 5
Thank you James for your wonderful review. All our staff are trained in Dementia care and always work very closely to stimulate and motivate our clients to be as creative as they would like to be. Our care staff love singing, playing games and doing art and crafts with your mother, all of this brightens up her day. I will pass your lovely message on to our care team.
5.0 out of 5
Thank you very much for your lovely feedback, it nice to hear you are happy with all our services. We will make sure your feedback is given to our carers, stay safe and take care, we are always here to help.
5.0 out of 5
Thank you for taking the time to write a review. We strive to promote independence, person-centred care and support to not only our clients and their families. I will pass your kind words to all our staff.
5.0 out of 5
Thank you for taking the time to write a review. We are very pleased to know that our carers are very helpful, we strive to promote independence, person centred care and support to all family members. I will pass your kind words to our care staff.
5.0 out of 5
Thank you so much for taking the time to send a review. Your lovely kind words will be passed to all members of Radfield.
We all at Radfield work very closely to provide a person-centred approach to all our clients and support family members.
4.0 out of 5
5.0 out of 5
Thank you so much for your lovely review. I will pass your kind words to all our staff who will be very happy that you feel we are supporting your family well. Our staff always go above and beyond to be professional and supportive to assist our clients to live at home.
4.0 out of 5
Thank you for taking the time to write a lovely review. All our staff at Radfield work very hard to ensure a high quality of care is given to each of our clients and we take the time to ensure that we are doing everything we can to make sure we take a person-centred approach to the care we give our clients.
5.0 out of 5
Thank you so much for taking the time to write a lovely review. It means a lot to us and our carers to be able to support the client and their families at such a difficult time. Person-centred care, dignity and respect is very important to us and I will pass your kind words to our wonderful carers.
4.0 out of 5
Thank you very much for taking the time to review our service. We do apologise for any issues you have experienced. We always try our hardest to ensure that staff sickness does not impact on the service our clients receive, however, this is not always possible. Please do let us know straight away if any issues arise so we can do our very best to sort them out promptly for you.
3.0 out of 5
We are very pleased that you are happy with Radfield and the care you are receiving. Thank you for taking the time to review our service.
5.0 out of 5
Thank you so much for your lovely review. We are delighted that you are happy with the service.
The Review Score of 10 (9.985) out of 10 for Radfield Home Care Shrewsbury & Oswestry is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Shrewsbury & Oswestry is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
We would like to introduce you to Karen, Operations Manager for Radfield Home Care Shrewsbury and Oswestry. Karen supports, manages, guides and directs the care management team and undertakes business development work in the local communities that the office services.
Karen joined Radfield as an Operations Manager in February 2021 having spent over 35 years within the retail and customer service sector, most recently as a department store manager for a well-known high street store. Alongside this, Karen worked with various different charities, befriending societies, community groups and local care homes, making her best placed to take up the role of Operations Manager.
We would like to introduce you to Gemma Baugh, Registered Care Manager for Radfield Home Care Shrewsbury and Oswestry. Gemma is responsible for liaising with clients, families and professionals to manage care needs and staff deployment, the creation and management of the rotas for clients and carers, and fundamentally, the safe running of the office.
Gemma explains her path to Registered Care Manager:
“I am a mother of 6 children, all of which are home-educated, and I previously worked as a vending operator filling the machines in hospitals and HMRC offices. I left to take care of my Nan who moved in with me when she was diagnosed with terminal cancer. When my Nan passed away, I went into domiciliary care as I wanted to provide care for people’s loved ones as I did with my Nan. I then moved from Telford to Shrewsbury, where I applied to Radfield to be a Care Professional. I have made some great relationships with both the clients and the other Radfield colleagues. Things really took off from there, and I have had the opportunity to work in our branch office, as the Care Coordinator. And recently I have been fortunate to be appointed as the Care Manager, and all the while, undertaking my Level 5 Diploma in Health & Social Care alongside this – so there are plenty of opportunities to progress in the Social Care sector.”
Since joining Radfield as a Care Professional back in April 2022, Gemma’s experience and passion have proved so important:
“I feel I have lots of experience within the sector after working in the care sector for some time both personally with my Nan and with a company like Radfield. I’ve been fortunate to be able to work with a wide range of clients and care professionals, understanding their needs, and trying to build fulfilling relationships to ensure the best care for our people.
I have a passion for giving people the best quality of life they can have to be able to live an in-depth, independent life how they want to, especially after having family members go through difficult times and having some unprofessional experiences with other agencies. I always aim for continuity when coordinating our care, maximising our time with our clients and minimising our travel and waiting times.”
We would like to introduce you to Rachel, Recruitment & Training Manager for Shrewsbury & Oswestry.
What is your background prior to joining Radfield?
I have over five years of experience in the health and social care sector. I began my career at Prestige Nursing & Care as a Branch Recruiter in Shrewsbury and Staffordshire, responsible for sourcing and onboarding care professionals. I was later promoted to Talent & Resource Lead at Head Office, managing recruitment for all permanent and fixed-term roles nationwide, including clinical positions, and working closely with branch managers and senior leadership.
Before this, I worked for a specialist education recruitment agency, placing teachers and support staff in schools across Shropshire. This gave me valuable experience with high-volume recruitment, compliance, and building strong relationships in both the education and care sectors.
How has your background prepared you for your new role at RHC?
My experience has given me both sector knowledge and recruitment expertise, which are essential for supporting Radfield Home Care as a high-quality care provider.
What has inspired you to want to be involved in the adult social care sector?
Personal experiences with my own family inspired my career in healthcare. Seeing the skill and compassion of care professionals made me appreciate their profound impact. The positive difference they made motivated me to work in a sector where empathy and expertise can transform lives.
How do you feel your role and your experience will benefit Radfield’s clients?
My professional background and commitment to high standards will help me make a difference for Radfield’s clients. I understand that exceptional care relies on trust, listening, and meeting each person’s unique needs. I am excited to combine my skills with Radfield’s values to ensure clients receive respectful, personalised support and to help make a meaningful impact on their lives.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Shrewsbury & Oswestry to verify any information. View our terms and conditions. Radfield Home Care Shrewsbury & Oswestry has an Enhanced Service - more info.
