Sisterly Care Ltd - Havant
Denvilles House, 33 Emsworth Road, Havant PO9 2SN

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Care Provided by Sisterly Care Ltd - Havant
Types of Home Care
- Visiting Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £12 - £17
Funding Types Accepted
- Private Funding (Self-funded)
-
Good to Know
Owner
- Sisterly Care Ltd
- Private Owned
Person in charge
- Julie Ronson (Manager)
Sisterly Care Ltd - Havant Reviews (38)
Sisterly Care Ltd - Havant has a Review Score of 9.5 (9.527) out of 10, based on 7 reviews in the last 2 years.
Over all time Sisterly Care Ltd - Havant has 38 reviews.
I can offer no greater praise than to say the I look forward to each visit.
I have found all members of Sisterly to be kind and courteous and willing to assist in any task.
Very professional and caring.
Sisterly Care Ltd have provided wonderful support to our family in very challenging times and more importantly, exemplary care to my mother. We are provided with the same carer, who is very kind to my mother and who is exceptionally reliable. The back office staff are also very good and easy to deal with. I would thoroughly recommend this company.
Living alone is tough and when I realised I needed support, I turned to Sisterly Care. They came and met me, listened to what I needed and introduced a care plan which really helps me. The carers understand the best way to assist me with daily jobs and treat me with respect, this has helped ease the responsibilities on my family. I have already recommended Sisterly Care to others and a big thank you to all their staff.
Sisterly Care have assisted for the past 4 years. I am pleased with the assistance throughout this period. I have personal care 4 times a day including weekends. Staff are very cooperative in helping my position.
Sisterly Care is one of the best agencies I've used for care. They've kept themselves small and more personal. They'll always listen to what you have to say on the phone and remain polite even with a small issue, other agencies haven't been so polite. They also always warn me if there is a problem with getting a carer to me or if the times need to be changed. Sometimes carers can be a bit off and some come very early sometimes. The agency is aware of this.
What can I say, they were absolutely wonderful.
All the care staff were very caring and provided both myself and my husband the support we both needed. Not only were they considerate to him but helped me with both the practical and emotional side.
They were all so kind the day he passed away and took control of everything for me.
My angels in purple.
From the initial contact with my mother's carer, the service has been very good. My dad is happy with the service and it has been flexible to meet his needs. Only comment I would have is that he often has different carer's which is not a real problem, but it takes him a while to get used to his new person.
The team are very friendly and helpful. I am treated with respect and dignity. If I am ill or poorly when they arrive to shower and dress me, then they call my daughter. This rarely happens though my being ill.
Staff are nice, competent and obliging.
The carers are always punctual, cheerful and friendly disposition and I would definitely recommend them.
The carers are very caring, supportive and understanding of my situation, very kind and willing to help me.
Sisterly Care provide carers who do exactly as we have requested and take into account what mum asks them too. As time has progressed, care needs have changed and a call to the office has resulted in the required changes being actioned.
There have been occasions when doctors or nurses have been needed and carers have organised this and informed us. We are pleased with their work. The carers write a log which keeps us informed of practical difficulties they have come across.
I find the care I get is very good, caring, helpful. The carers make you feel relaxed in their company.
Sisterly Care have always been reliable with very competent, caring staff. Would recommend this company to anyone without hesitation.
Since I only have a carer once a week for a quarter of an hour to wash my left leg, my experience provided by the staff is very restricted. I have had treatment from many of the staff; on all occasions, they have been very courteous and capable, including the management.
I would definitely recommend Sisterly Care to other people, staff are punctual and cheerful. The personal touch is excellent.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 April 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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