Sisterly Care Ltd - Havant

Denvilles House, 33 Emsworth Road, Havant PO9 2SN
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9.3 35 Reviews
  • Sisterly Care Ltd - Havant, Havant
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £12 – £17

These prices are only a guideline, please contact Sisterly Care Ltd - Havant to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Sisterly Care Ltd

Person in charge

  • Julie Ronson (Manager)
Are you the Owner/Manager of Sisterly Care Ltd - Havant? View your Advertising Options

Sisterly Care Ltd - Havant Reviews (35)

9.3

Sisterly Care Ltd - Havant has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time Sisterly Care Ltd - Havant has 35 reviews.

Overall Experience
  • 23
  • 10
  • 2
  • 0
  • 0
Date Published
  • 35
  • 4
  • 4
  • 4
  • 31
Reviewer Connection to Sisterly Care Ltd - Havant
  • 22
  • 6
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 35, showing 1-20
Review from Robin H (Brother of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff of sisterly as they regularly take my sister on outings through the summer months. My sister enjoys these outings with her carers and it is lovely knowing she is socialising outside the family. My sister has severe learning disabilities and epilepsey so her needs can
be challenging at times.
We have had sisterly since the very start in 2006 - we have never had any issues with the company, everyone has been poliet and curtious and understand my sisters complex needs.
Reply from Frances Hussain-shah, manager/director at Sisterly Care Ltd - Havant

Thank you for your kind words - I will pass onto the care team xx

  • Staff
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  • Treated with Dignity
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Review from B B (Son of Client) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sisterly care have been extremely helpful to my mother. As well as
to all family members ,there professionalism towards my mother is second to none..
mother looks so forward in seeing all the carers that look after her.. they truly do there job so well..
Extremely grateful for all the support they
provide.
Well donee and thank you so much sisterly care .
Reply from Frances Hussain-shah, manager/director at Sisterly Care Ltd - Havant

Thank you for your kind words - we are so grateful. Your mum is the best! :) xx

  • Staff
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Review from Paula B (Daughter of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sisterly Care look after the personal care for my father. They are polite, attentive, caring, and compassionate and nothing is too much trouble. They also provided extra support for my mum when she had an operation. Their communication with my sister and I is excellent. I would highly recommend their
services. It is reassuring having them looking after and watching over my parents when I unable to be there. Thank you.
Reply from Frances Hussain-shah, manager/director at Sisterly Care Ltd - Havant

Thank you for your kind review, I will pass this onto the whole team xx

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Review from M E (Daughter of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Assistant Manager and her team care for my mother on a daily basis. The Team are compassionate, caring, has great communication and is a joy to have as my mother's carers. I am beyond grateful to her and her Team. Thank you all to the amazing team. I would recommend Sisterly Care 100%.
Reply from Frances Hussain-shah, manager/director at Sisterly Care Ltd - Havant

Thank you very much for your kind review, I will pass this onto the whole team xx

  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from P C (Client) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very friendly and assist me with all aspects of my needs. They do not rush me and are happy to let me do things that I can do still.
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Review from Katie L (Daughter of Client) published on 22 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good, professional, compassionate and kind always. Would highly recommend! Very helpful and provided good conversation for my mother. Never patronising and always treated my mother with dignity and kindliness! We appreciate all you did to help.
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Review from Eileen M (Client) published on 9 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always been very happy with all the girls that come to look after me they are very kind and will always try to make me feel happy for the day. I always look forward to them coming they are just like having good friends.
Reply from Julie Ronson, Manager at Sisterly Care Ltd - Havant

Thank you for your lovely review. These reviews play a big part in our business and we are forever grateful for them.

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Review from C S (Daughter of Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good. Girls are always helpful and friendly. If late, they always apologise. Mum is very pleased with the girls.
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Review from John C (Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic, reliable, caring, chatty. I feel safe. Nothing is too much trouble.
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Review from Albert M (Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Compared with other home care services, I am finding the company very reliable and most helpful in every possible way. Unfortunately, my care is very restricted but I am well satisfied with the treatment I am receiving and the staff at all levels are most helpful and understanding of my needs.
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Review from Roy M (Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy!
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Review from James M (Husband of Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always willing to do extra.
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Review from Audrey F (Wife of Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very grateful for the care given to my husband, 93. They go in 30 minutes each morning, the girls get him up, put him in the bath using bath riser. Dry, dress and leave him in the upstairs sitting room. They are usually on time. Invariably encouraging and positive. The girls have become
valued friends.
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Review from Elizabeth P (Wife of Client) published on 1 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied. They are all on time.
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Review from Margaret S (Client) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers are very good. Office staff dealing with schedules very good. Office staff dealing with bills and payments unreliable and need a shake up. Too much reliance on computers.
Reply from Julie Ronson, Manager at Sisterly Care Ltd - Havant

Unfortunately, this lady had some confusion with an invoice, after dealing with her situation it was concluded that she had overlooked two invoices with the same amount but different dates. She thought she was paying the same invoice twice and so was not impressed by Management for asking for another payment. All turned out OK in the end so we hope her feelings towards us have now changed too.

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Review from Dorothy G (Client) assisted by family/friend published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the care I receive. My carers are all very kind and caring. I sometimes feel confused and a bit disorientated when I wake up in the morning, but having someone there to get me breakfast and reassure me is a great comfort. It is nice to have a chat and see a cheerful face, as I
feel a bit lovely at times. I think it's also reassuring for my family to know that I have someone popping in at breakfast and teatime to check on me. I don't always remember their names but I do recognise their faces and I have become very fond of them.
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Review from Joan W (Client) published on 19 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I began to use Sisterly Care's services when there were certain tasks around the house I could no longer safely do - chiefly cleaning the stairs.
I have been impressed by the staff, who are cheerful and business like, but who generally find a few minutes for a laugh and a chat, and who check that I
am comfortable.
I don't yet need personal care, but if that day comes I would not hesitate to employ Sisterly Care - it seems to me that they have the right ethos, and I have already recommended them to a friend, who I believe now employs their staff.
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Review from Peggy R (Client) assisted by family/friend published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first meeting with Sisterly Care, I have found the company to be well managed and professional. My care package was put in place in a most efficient manner and with the minimum of fuss. My care needs are always fulfilled to a very high standard and nothing is ever too much. All staff are smart
in appearance, punctual, cheerful and clearly, have my best interests at heart.
I can offer no greater praise than to say the I look forward to each visit.
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Review from Sydney W (Client) published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all members of Sisterly to be kind and courteous and willing to assist in any task.
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Review from Tom K (Client) assisted by family/friend published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional and caring.
  • Staff
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  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Sisterly Care Ltd - Havant is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Sisterly Care Ltd - Havant is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sisterly Care Ltd - Havant is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Sisterly Care Ltd - Havant

What Type of Services does Sisterly Care Ltd - Havant offer?

Sisterly Care Ltd - Havant offers Home Care.

How many Carers does Sisterly Care Ltd - Havant employ?

Sisterly Care Ltd - Havant employs 55 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sisterly Care Ltd - Havant to verify any information. View our terms and conditions. Sisterly Care Ltd - Havant has an Basic Service - more info.