St George's Home Care

De La Warr Road, Milford-on-Sea, Lymington SO41 0PS
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9.7 59 Reviews
  • St George's Home Care, Lymington
St. George’s Home Care is a private homecare company that was set up over 20 years ago and cares for people in their own homes throughout the New Forest.

The team of trained and experienced staff care for older people as well as those who are physically disabled.

They ensure that the people they care for live in a clean, comfortable and safe environment and dignity, respect and sensitivity are at the heart of care.

St George's Home Care offers personal care such as bathing, showering, toileting and dressing as well as meal preparation, cleaning and laundry, shopping, administering medicine, night care, companionship, respite and live-in.

Everyone has a care package that is tailored to their individual needs and these care plans are reviewed regularly. They are also offered priority admission at their nursing home should they require residential care or respite accommodation.

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Care Provided by St George's Home Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • St George's Hospital Ltd
  • Person in charge
  • Yoli Tanner (Registered Manager)

Funding & Fees Guide for St George's Home Care

  • Prices

  • Available on request

St George's Home Care Reviews (59)

Total of 59, showing 1-20
9.7

St George's Home Care has a Review Score of 9.7 (9.667) out of 10, based on 11 reviews in the last 2 years. Over all time St George's Home Care has 59 reviews.

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Review from G S (Client) published on 30 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the care company is very good. Sometimes I would like different times during the day but because of finances, this is not always available. It is all about money and time in the end. Overall, a very good care company.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your review. I am sorry that due to your financial situation we are unable to increase your times at the moment but hopefully this can be resolved when your Power of Attorney has sorted this out and look forward to many more years supporting you.


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Review from A D (Client) published on 27 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the help we get without exception the helpers are friendly and have to make sure everything is done as needed, as asked, and interest is kept on our health.
We regard them all as good friends.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for your kind review. It is our pleasure to provide care and support to both you and your wife.


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Review from Veronica R (Wife of Client) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent help. Carers are kind, treat my husband with dignity, help when needed, encourage him to help himself, and have a laugh and joke together. I couldn't ask for better help.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for taking the time to review us. We are so pleased you are happy with the staff that support your husband and will be sure to pass on your kind words to them.


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Review from Christopher S (Husband of Client) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very reliable and pleasant carer arrives to care for my wife for 4 hours to allow me to go out. She had a stroke so needs help. Reliable of time and very supportive of my wife and helps her with personal care and meals.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for taking the time to review our service, we are pleased to hear that it is working well for both you and your wife.


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Review from O M (Client) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service, nothing is too much trouble. Always interested in what's going on in our lives, good or bad. Always ready to listen. Very reassuring.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your lovely review, I know the staff always enjoy their visits to you. I will be sure to pass on your kind words to the team.


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Review from J G (Client) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Very understanding. Very pleasant and willing carers.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for your 5 star review. I know all the staff very much enjoy visiting you and I will be sure to pass on your lovely comments to them.


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Review from Sue A (Daughter of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum returned home from respite care in a care home following a bad fall. St George's Home Care is supporting her to remain in her own home with as much independence as possible. The care she is receiving is nothing short of amazing. The carers are kind, patient, very well-trained and respectful.
The whole operation is professional, open and transparent. Everyone concerned is approachable and competent and my mum so looks forward to their visits. She seems more relaxed, happy and content with life now, they have also brought some fun into her life! I would recommend St George's to anyone.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for your lovely review. I know the staff will be delighted to hear that both you and Mum are happy with the care and support they give, they all thoroughly enjoy visiting Mum and are very grateful that she kindly shared her recipe with them as well.


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Review from B C (Husband of Client) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have used St George's for approximately four years. We are very satisfied with the service. The management are very helpful and any problems and queries are dealt with promptly. All staff are friendly and kind.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for your review. We are pleased you are happy with the service and I will pass on your kind words to the team.


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Review from I S (Husband of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We began using St George's Home Care on weekday mornings a year ago and have been very pleased to have had their support. The carers who visit us are all friendly without being intrusive, understanding, careful and very competent. Nothing is too much trouble for them. They are unfailingly cheerful,
even on cold and dark winter days when the rain was pouring down and the roads were flooded and driving to us was difficult. To anyone considering home care we would say 'look no further than St George's'.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for taking the time to share your experience and for giving us a five-star review. It's a wonderful testament to the team and we're delighted you're happy with the job we're doing. I'll pass on your praise to the whole team as it really helps them to hear how much they are appreciated.


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Review from D P (Client) assisted by family/friend published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care that St George's provides. The staff are friendly and helpful. They treat me with great respect.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your lovely review. We are so pleased to hear you are happy with the care and support you receive, I know the staff thoroughly enjoy visiting you and I will be sure to pass your comments on to them.


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Review from Gillian C (Client) assisted by family/friend published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have used St Geroge's Home Care for two and a half years. We have been very satisfied with all aspects - the care staff are excellent and friendly. Any queries or problems are dealt with promptly - we would recommend them to anyone searching for care.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your lovely review; we are so pleased that you are both happy with the care, support and staff and will be sure to pass on your kind words.


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Review from T W (Client) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are well-presented, polite and most helpful.
Makes good company

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your review; we will be sure to pass on your kind comments to all the staff.


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Review from P W (Client) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a carer for an hour, 8-9 am, seven days a week, and also for 30 minutes in the evening to be helped to bed. Ideally, that would be later, but I recognise the rota problems and that the long day shift ends at 9 pm. All the many carers I have had have been efficient and pleasant. Obviously, one
relates better to some people, but I do not object to anyone. They are well trained by St George's.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for taking the time to review our service; we appreciate your understanding regarding the times of visits. We are pleased that you are happy with the service.


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Review from Barbara L (Wife of Client) published on 29 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Were my husband's carers until January 2023, when my husband went into the hospital with pneumonia and is still in the hospital. The carers were excellent for him and became our friends very quickly, and he loved them. Unfortunately, my husband needs 24-hour care now, so will be transferred to a permanent
care home upon discharge from the hospital.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your lovely review, Barbara. It has been a pleasure helping to support your husband. I know all the carers are going to miss you both tremendously, and we all hope the move to the care home goes well. I will pass on your kind review to all the staff.


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Review from P H (Client) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had no complaints from the beginning to update. Really nice all of them are. They are willing to do things you ask for and it's never been a problem. Being a carer is not always as easy as it looks. Well done to you all.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for your review. I will be sure to pass on your lovely comments to the team.


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Review from D S (Client) assisted by family/friend published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all members of the staff very helpful and understanding...

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for taking the time to review our service.


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Review from D S (Client) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all members of the staff very helpful and understanding.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for taking the time to review our service.


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Review from K K (Client) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good experince.
Very kind and helpful carers.
Nothing is too much trouble for them to do to help.
In my opinion, very underpaid.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for taking the time to review us; we are pleased to hear that you are happy with the service.


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Review from Sharon H (Daughter of Client) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carer has been excellent in her care of my mother and goes above her job to do things for her. She always keeps her dignity, and Mum looks forward to her visits. She gives me peace of mind that she is in great hands.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you for taking the time to review our service and for the lovely comments; we will be sure to pass them on to mum's carer.


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Review from Vanessa D (Daughter of Client) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

St George's Home Care has been very diligent and caring when dealing with my mother. If needs be, they call me whilst visiting to inform me of things which need action - low medicines or power cuts. During the recent storms, one even nipped back home to fill flasks with hot water so that Mum could have
a hot drink. The staff visit regularly, but also different ones have a day so that chat and faces vary. The regular ones are used to the client's ways and manage to sneak in all she needs when all she wants to do is chat. I'm too far away to be able to just pop round and sort things, but I have peace of mind knowing that St George's are going in daily.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for taking the time to review us. I'm pleased that you have peace of mind with the service that we provide your mother.


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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for St George's Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for St George's Home Care is calculated as follows: ( (47 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 66 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for St George's Home Care is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about St George's Home Care

What Type of Services does St George's Home Care offer?

St George's Home Care offers Home Care.

How many Carers does St George's Home Care employ?

St George's Home Care employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St George's Home Care to verify any information. View our terms and conditions. St George's Home Care has an Enhanced Service – more info.