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St George's Home Care

De La Warr Road, Milford-on-Sea, Lymington SO41 0PS
St George's Home Care Logo
St George's Home Care logo
St George's Home Care, Lymington
St George's Home Care, Lymington
St George's Home Care, Lymington

St. George’s Home Care is a private homecare company that was set up over 20 years ago and cares for people in their own homes throughout the New Forest.

The team of trained and experienced staff care for older people as well as those who are physically disabled.

They ensure that the people they care for live in a clean, comfortable and safe environment and dignity, respect and sensitivity are at the...  

Care Provided by St George's Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34.95
  • Weekly Live-in Care Fees: from £1,431
  • 30 Minute Visiting Care Fees: from £25.25

Available on request

The price(s) shown are provided by the agency. Contact St George's Home Care for full pricing details and T&Cs.

Contact St George's Home Care to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • St George's Hospital Ltd
  • Private Owned

Person in charge

  • Yoli Tanner (Registered Manager)

St George's Home Care Reviews (66)

9.4

St George's Home Care has a Review Score of 9.4 (9.435) out of 10, based on 13 reviews in the last 2 years. Over all time St George's Home Care has 66 reviews.

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Showing 66 reviews matching selected criteria
Review from S P (Client / Service User) published on 5 October 2020 Submitted via Postal Card
Overall Experience

The staff member has always arrived on time, always very polite and helpful. An efficient, friendly member of the St George's Home Care team.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you very much for taking the time to leave us a review, we appreciate it.

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Review from K M (Son of Client) published on 2 October 2020 Submitted via Postal Card
Overall Experience
We have been really impressed by St George's. From the very beginning, we were treated with compassion and professionalism. At a time when our family was very anxious about Mum, St George's stepped in and were amazing, providing us with carers who really seemed to care. In a world where profit often seems to be the driving force in any situation, St George's have been a breath of fresh air.

I'm also impressed with how easy it is to communicate with St George's. I can call or email the office with instructions, and they seem to appear on the carer's phone almost immediately. Our primary carer has been a total star. Mum and her giggle like two little school girls and she seems to have the magic touch and can get Mum to eat her food, do her exercises and behave! She's got the hang of the house and my mum's preferences quickly and now just gets on with supporting our mum. My mum says she has been a lifesaver. Overall, the carers we've had have been fantastic, and my mum continues to recover well thanks to the care she's received.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you so much for taking the time to leave us a review, we are so pleased that mum has settled so well with our service and it is a pleasure to be able to continue to help support her alongside yourself.

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Review from Andrew P (Son of Client) published on 9 July 2020 Submitted via Website
Overall Experience
Very efficient, good feedback from the team, great ideas for care both physical and mental well being.
St George's have eased my parents into a new phase of life - these guys are amazing.

I would not hesitate to recommend them to anyone.

Reply from Yoli Tanner, Home Care Manager at St George's Home Care

Thank you very much for taking the time to leave a review. We are so pleased to hear that you are happy with our service.

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Review from Charles D (Brother of Client) published on 7 February 2020 Submitted via Website
Overall Experience

I often meet St Georges carers when visiting my brother and have always found them generally friendly, helpful and caring despite the difficulties that are sometimes presented. My brother looks forward to their visits. On many occasions, staff have reported health problems (mainly to do with catheter problems), as a result of which Community nurses or a local doctor have been called and managed the condition. As next of kin it is easy to communicate with the managers, who have kept me informed of developments.

Reply from Yoli Tanner, at St George's Home Care

Thank you for taking the time to leave us a review, its lovely to hear that you are happy with the carers that visit your brother and that you find the communication easy.

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Review from N T (Sister of Client) published on 27 January 2020 Submitted via Website
Overall Experience
My sister has been with St George’s Home Care Agency, Milford On Sea for some years now.
The service provided is excellent, nothing too much trouble of my family requests. Home care staff go above and beyond their normal hours, set hours, ie. after a few falls and attending hospitals, a carer will be at her home to settle her in with a welcoming cup of tea.

They make sure she is eating and drinking water and care is taken to ensure her early morning washing and dressing is up to scratch. Above all my sister is happy to have them in her home.

Reply from Yoli Tanner, at St George's Home Care

Thank you for taking the time to leave a review and for your kind words, we are delighted that you are happy with the care and support your sister receives.

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Review from W F (Husband of Client) published on 21 October 2019 Submitted via Postal Card
Overall Experience

Really good care given. Cheerful and efficient. All the carers do care and work while here. Beds made, washing hung out and put away. One of the ladies gave assistance when I cooked mousaka.

Reply from Yoli Tanner, at St George's Home Care

Thank you for your review we are happy to hear that you are pleased with the care and support that our carers provide and we will be sure to pass on your lovely comments to them.

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Review from P B (Client / Service User) published on 16 October 2019 Submitted via Postal Card
Overall Experience

I find all the carers most helpful and do as I ask.

Reply from Yoli Tanner, at St George's Home Care

Thank you taking the time to review us, it is much appreciated and we are pleased to hear that you are happy with our service and the carers that support you.

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Review from Joy D (Client / Service User) published on 7 August 2019 Submitted via Postal Card
Overall Experience

We are happy with St Georges Home Care.

Reply from Yoli Tanner, at St George's Home Care

Thank you very much for taking the time to leave us a review.

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Review from Elizabeth B (Client / Service User) published on 7 August 2019 Submitted via Postal Card
Overall Experience

All of us have strengths and weaknesses. This is also true of the carers. All lovely ladies but some are better than others at different tasks. What I need is the consistency of carers. I find it very tiring and annoying having to keep explaining to new carers each time. It must be difficult for them as well. That said, all have been willing to do whatever I have asked of them, with kindness and courtesy.

Reply from Yoli Tanner, at St George's Home Care

Thank you very much for taking the time to leave us a review.

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Review from Helen W (Wife of Client) published on 2 August 2019 Submitted via Postal Card
Overall Experience

Very happy with all care.

Reply from Yoli Tanner, at St George's Home Care

Thank you very much for your review, we are glad that you are happy with the care that your husband receives.

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Review from Susan G (Daughter of Client) published on 16 July 2019 Submitted via Website
Overall Experience

Excellent home care service for my mother over the last 6 months. Always on time and polite carers. Easy contact with the office and manager to alter any dates to our home plan. My mother is very happy with all her carers and looks forward to seeing them every morning and some evenings.

All in all, a very good service and I would recommend St George's to anyone needing care for a loved one.

Reply from Yoli Tanner, at St George's Home Care

Thank you very much for taking the time to leave us a review, we are all so pleased to hear that you are happy with the service that we provide your mother and would be happy to recommend us to others.

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Review from W W (Client / Service User) published on 14 December 2018 Submitted via Postal Card
Overall Experience

The carers are friendly and helpful and do their best to make one as comfortable as possible in the time allocated to them for each visit.

Reply from Yoli Tanner, at St George's Home Care

Thank you for your review, we are so pleased to hear that you are happy with our staff.

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Review from Roy J (Client / Service User) published on 21 August 2018 Submitted via Postal Card
Overall Experience

I am extremely happy with the service provided and staff St George's Home Care employ.

Reply from Yoli Tanner, at St George's Home Care

Thank you for your review, we are so pleased to hear that you are happy with the service and the staff.

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Review from Peter R (Client / Service User) published on 20 August 2018 Submitted via Postal Card
Overall Experience
After a short wait, I was given time for a carer to attend me and dress.
I am impressed with the care since that time (10 months).
There seems to be little concern for times - anything from 9.45.
I have asked that if a carer cannot be provided in the window 8.00 to 9.15 then I will manage my washing and dressing myself.

I would also appreciate carers to come by 9.00 on Thursdays as I have a regular engagement at 10.00 on Thursdays.

Reply from Yoli Tanner, at St George's Home Care

Thank you for taking the time to complete the review, we are pleased to hear that you are impressed with the care that you have been receiving and we will try to ensure that your carer attends at the times that you have stated.

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Review from Freda S (Client / Service User) published on 6 August 2018 Submitted via Postal Card
Overall Experience
I have been with St George's four and a half years and every carer I have had has been very caring and pleasant, so polite and helpful.
Nothing is too much trouble, very polite, good morning and always with a smile.

As a client, I have never had to complain about anything or anyone. Would never want to change.

Reply from Yoli Tanner, at St George's Home Care

Thank you for taking the time to complete the review. It's lovely to hear such nice things said about our carers, we are pleased to hear that you are so happy with our service.

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Review from Roland S (Client / Service User) published on 6 August 2018 Submitted via Postal Card
Overall Experience
The client values having the same carer regularly as this saves time and effort in explaining what my needs are.

The office staff do their best to accommodate this requirement. Having the same carers enables me to develop a relationship with them.

Reply from Yoli Tanner, at St George's Home Care

Thank you for completing the review, we understand how important it is to have regular carers and try to keep the same carers with clients as much as possible.

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Review from Maureen M (Client / Service User) published on 3 August 2018 Submitted via Postal Card
Overall Experience
Over 3 years I have found carers very pleasant and helpful.

I deal with tablets etc myself and normally the carer microwaves my lunch and makes sure I do not need outside help.

Reply from Yoli Tanner, at St George's Home Care

Thank you very much for taking the time to complete this review.

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Review from Barbara P (Client / Service User) published on 31 July 2018 Submitted via Postal Card
Overall Experience
You looked after my husband until he went into care with dementia. You did this with great kindness and never made him feel embarrassed. You then took over with me three years ago, making sure I showered safely, my careline was on and medication was taken.

You gave me a welcomed cup of tea in bed and any problem, you let my son know I was safe. I don't know what I would do without your care. Thank you.

Reply from Yoli Tanner, at St George's Home Care

Thank you for your review, we are so pleased that you are happy with the care and support that we have provided over the years, firstly to your husband and then yourself, it has been a pleasure.

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Review from Bernard T (Client / Service User) published on 27 July 2018 Submitted via Postal Card
Overall Experience

My two main carers are excellent. Others who come occasionally may not always reach the above standard.

Reply from Yoli Tanner, at St George's Home Care

Thank you for your review, We are pleased that you find your main carers excellent however I am sorry to hear that you feel that others do not always reach the above standard and we hope to work towards improving that.

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Review from D C (Client / Service User) published on 27 July 2018 Submitted via Postal Card
Overall Experience

I only use St George's for house cleaning, not care. However, the cleaner usually shows an interest in my well-being and I know makes a note on the record each week. Cleaning is done adequately but not with great thoroughness. The staff are polite and accommodating.

Reply from Yoli Tanner, at St George's Home Care

Thank you for taking the time to complete the review, I am pleased to hear that you find our staff polite and accommodating and that you feel they take an interest in your well-being, we will look into the efforts made with regards to the cleaning and hopefully try to improve on that aspect.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 October 2017
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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