St George's Home Care

De La Warr Road, Milford-on-Sea, Lymington SO41 0PS
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9.6 62 Reviews
  • St George's Home Care, Lymington
St. George’s Home Care is a private homecare company that was set up over 20 years ago and cares for people in their own homes throughout the New Forest.

The team of trained and experienced staff care for older people as well as those who are physically disabled.

They ensure that the people they care for live in a clean, comfortable and safe environment and dignity, respect and sensitivity are at the heart of care.

St George's Home Care offers personal care such as bathing, showering, toileting and dressing as well as meal preparation, cleaning and laundry, shopping, administering medicine, night care, companionship, respite and live-in.

Everyone has a care package that is tailored to their individual needs and these care plans are reviewed regularly. They are also offered priority admission at their nursing home should they require residential care or respite accommodation.
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Care Provided by St George's Home Care

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Hospital Discharge

Funding & Fees

Available on request

Good to Know

Owner

  • St George's Hospital Ltd

Person in charge

  • Yoli Tanner (Registered Manager)

St George's Home Care Reviews (62)

9.6

St George's Home Care has a Review Score of 9.6 (9.634) out of 10, based on 12 reviews in the last 2 years.
Over all time St George's Home Care has 62 reviews.

Overall Experience
  • 37
  • 25
  • 0
  • 0
  • 0
Date Published
  • 62
  • 5
  • 6
  • 12
  • 50
Reviewer Connection to St George's Home Care
  • 33
  • 13
  • 5
  • 4
  • 3
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Clare B (Daughter of Client) published on 13 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are amazing with my mum, always very helpful with any requests.
Reply from Yoli Tanner at St George's Home Care

Thank you for completing the review, we are pleased to hear that you are happy with our care staff.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J M (Son of Client) published on 12 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with all aspects of the service, thank you.
Reply from Yoli Tanner at St George's Home Care

Thank you for taking the time to complete the review, we are so pleased to hear that you are happy with the service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.634)

Overview of Review Score

The Review Score of 9.6 (9.634) out of 10 for St George's Home Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.634 for St George's Home Care is calculated as follows: ( (47 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 71 Ratings = 4.634
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for St George's Home Care is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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