SureCare Bolton are focused on providing care services that enhance the lives of all clients. From hourly visits to full time live in care, care is completely personalised and tailored to the individual needs of each person they work with.
With a team of experienced and professional care givers, all levels of care needs can be catered for. All staff members are also DBS checked, fully trained and vetted, and selected...
Care Provided by SureCare (Bolton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29.25 - £29.25
- Weekly Live-in Care Fees: £1,644 - £2,000
Contact SureCare (Bolton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Hasina Anwar (Registered Manager)
SureCare (Bolton) Reviews (54)
SureCare (Bolton) has a Review Score of 10 (9.977) out of 10, based on 44 reviews in the last 2 years.
Over all time SureCare (Bolton) has 54 reviews.
I can't fault the care given to my father. Without SureCare we could not have managed. Everybody who was involved in caring for him was fantastic. The carers were thoughtful, respectful, and very caring. It takes a lot to put your trust in other people to look after your family member, but SureCare is fantastic and I can't thank them enough for all the help they gave. I would happily recommend them to anyone looking for help with a loved one.
Thank you so much for taking the time to share such kind words, especially in such a difficult time for you and your family. Your father was an amazing gentleman who the carers loved visiting and looking after, he will be truly missed by all who knew him and we are grateful that we got to share...
Cannot fault any of the care given to my dad who recently passed away by any of the daytime carers. The pure dedication, care, commitment and understanding of his needs were impeccable. The relationships built with my dad (especially four members of staff in particular) were a joy to watch develop and I'm sorry to say they've stopped now he's passed away.
SureCare would wholeheartedly like to thank you for taking the time to share your kind words in this difficult time. Your dad was a great pleasure to look after and he is missed by all who visited him and knew him. We are delighted to hear that the carers met his needs in his final weeks and were...
Pleased to have SureCare looking after my mother. One member of staff in particular is absolutely amazing, always goes above and beyond for her. Everything has been great and they could do with a little improvement. We as a family can count on SureCare.
SureCare would like to kindly thank you for taking your time in sharing your experience and feedback about the services being provided for your mother. This is invaluable to us and gives the carers the recognition that they truly deserve. We will pass this on to the team as they will be delighted...
Very good service, couldn't be better. Our carers are always friendly and courteous and help out in any way we ask. They are all very competent and kind. My husband has two male carers who he gets on really well with and I have a female carer who I enjoy talking to as well.
Thank you so much for taking the time to share your feedback of our services as this is invaluable to us. We are delighted to hear that you are happy with the care being received for both yourself and your husband. The carers enjoy visiting you and it is always a pleasure for them. SureCare thrives...
SureCare is the best thing to ever happen to my uncle. The service and professionalism is outstanding and the communication with the office team is amazing. Not only are they very person-centred but they also make sure to inform us if there are ever any changes needed. Can’t thank SureCare enough, the carers are great and very appreciated by my uncle. They always make him feel comfortable and he enjoys his visits as he says he is always respected by them which is very important to him. Overall great care company.
Thank you so much for taking the time to review our service. It is a delight to hear that your uncle is satisfied with the care provided and that he feels respected by the care staff. We strive to aim for the best care possible and feel elated that we have not failed you and our expectations. Thank you once again from the SureCare Team!
Last week her condition deteriorated quite badly and an ambulance was called. As it happens these days, a lengthy wait ensued. Completely of her own decision, your carer stayed with her until midnight ensuring she wasn't alone waiting for the ambulance.
I cannot express my thanks enough.
This lady had no obligation to do that but did, with a kind and caring attitude. She has also done several other tasks that were over and above her 'job spec'. I myself am 76, live in another town and don't drive and I am so grateful for the lengths your carer has gone to to ensure my friend was supported. A huge thank you. Please pass on my gratitude to your employee from me.
Thank you Marilyn for taking the time to share your feedback, which is invaluable to us. We are delighted to hear that the carer went over and above at a time when your friend needed her and provided her with reassurance until the ambulance arrived. We are happy to hear that we also provide you...
The care being provided to my mum by SureCare is, and continues to be, excellent. They have been caring for Mum since November 2023. We had another provider before SureCare and had been very let down. SureCare have been exactly what we had hoped for and we can now feel reassured that Mum is properly looked after. The staff are supportive and very professional. Nothing is too much trouble and communication is a pleasure. They visit at regular times and more often than not it is the same member of staff, which is ideal when caring for someone with Dementia as it prevents unnecessary confusion for Mum. We definitely feel less anxious knowing SureCare are providing Mum's care. Thank you to all concerned for making our Dementia journey a little easier.
Thank you so much for your kind words Denise and taking the time to leave this review. Your mother is an absolute delight to look after and the carers love visiting her. We are delighted to hear that we have met your expectations and that you feel reassured in our services. We thrive of client...
This is my review on the carers we have for my partner. They are amazing, always treat her like she's family and make her feel comfortable. They show us tremendous love and respect. SureCare is the best care company I've used; they assist with any issues, office staff are very understanding. My partner has a regular carer and safety in the morning and forum in the evening, she feels most comfortable with them as they are very loving towards her, which makes me feel good, so I'd just like to say a massive thank you to all at SureCare.
I will pass your feedback on to the office staff and the carers.
Thank you once again!
SureCare (Bolton) have looked after my mum, then my dad for several years now. My parents have both been looked after in a caring and kind way over many years and by different carers. The care has enabled them to enjoy living at their home rather than somewhere else. The carers have been their lifeline and friends.
Thank you once again.
My mother, who was bed bound and had dementia, was looked after with care and respect. She was always clean, had regular changes of nighties/bed linen, and we were informed directly if any of the carers had any concerns over her health. Her drug regime was executed diligently and as a result her condition improved under SureCare’s management of her medication. I would have no problem recommending SureCare’s services.
I am delighted that you were happy with the care, due diligence and dignity that the care staff showed, and I will pass this on to the team.
Thank you once again and also for recommending SureCare!
SureCare has been good for me. I particularly had difficulties with finding carers who understood my complex needs and listens to me until my care got handed over to SureCare. I have been more relaxed with their services and how they respect my care needs.
Thank you once again!
Punctual and friendly, always taking the utmost care to follow guidelines for medication, personal washing, dressing and providing meals, etc.
Thank you once again!
Surecare has looked after my disabled dad for eight years. He's always been treated like a family member instead of just another client and another burden, and I would have no hesitation in recommending this bunch of wonderful people who clearly love their jobs and love caring for people.
Thank you, Surecare, for everything you have done so far, and when another person in my family needed care, you guys were the first and only people on my mind.
Thank you so much for your wonderful review and appreciation for our staff. It’s always a lovely feeling when carers are recognised for the work that they do. Your dad is an absolute pleasure to look after, and SureCare is delighted that you are happy with our services. Thank you for recommending us!
They always talked to me and asked if I was ok.
But for SureCare, I would not have been able to keep him in his own home until he passed away.
Thank you, and keep up the good work.
Your husband was an amazing person, the girls had nothing but high praise for him, and he is dearly and missed by all.
We are delighted that SureCare were able to give him and yourself the much-needed comfort, care, dignity and respect in his...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 April 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare (Bolton).
Awards / Recognitions (3)
- Recipient: SureCare (Bolton)Date: Friday 30 May 2025
- Recipient: SureCare (Bolton)Date: Friday 31 May 2024
- Recipient: SureCare (Bolton)Date: Wednesday 06 Dec 2023
Meet the Team (12)
We have been going from strength to strength since then and I pride myself on the quality of our services. We thrive of customer satisfaction, person centred care and going over and beyond for our service users. My ethos is, the difference between ordinary and extraordinary, is that little extra! Over the years, we have successfully achieved awards for our growth, services and Quality, and the most recent one being rated as the Best Three Rated services in Bolton!
I am extremely proud of my office team, who have all worked their way up, starting as care assistants, to where they are today.
We are, and continue to be dedicated in delivering the best possible care, with passion, understanding, dignity and most importantly, with trained and compassionate care staff who are pivotal in the success of SureCare
Ali's drive and passion of helping others has led to opening the SureCare franchise to ensure that people of his local community are taken care of and supported by himself and the dedicated caring team that he employs.
He is the Director of Finance
I joined the Surecare family as a Quality Monitoring Officer in the Christmas period of 2021. I hit the ground running by showing I was caring and compassionate when Surecare was chosen to be a Bridging Service for the social services. Having trained in domiciliary care, mental health care and suicide prevention I worked alongside care managers and co-ordinators as the company’s Quality Lead. It is with great pleasure and pride I have been offered the position of Care Manager, and I work closely with the registered manager to ensure the quality of Surecare’s care is second to none. With a background of ten years in law, three years in distribution, and now four years in care, I bring organisational experience and a passion for perfection that makes me a valued member of the Surecare family.
I was invited by the Director Hasina to join the vibrant SureCare (Bolton) team in 2019 and have been proud to serve the team and local community ever since. Besides my qualifications in Humanities, I have completed the QCF Level 3 in Health and Social Care, and continuously work with other professional to progress my knowledge and skills. In my quality monitoring role, I specialise as a medication lead, working closely with care staff, office colleagues, family members and other professionals to oversee and ensure our service users receive appropriate support with managing their medications safely and effectively.
Yasmin currently works alongside her colleagues to ensure that rotas are tailored towards the needs of the service user and the availability of the staff. She also supports the manager with overseeing the day to day running of the business.
She is the Trainee Deputy Manager
Hasna has used her transferrable skills to the benefit of the SureCare Bolton and has aided her colleague in the coordination of the rotas to suite the needs of the service user and the availability of staff. She is indeed an asset to SureCare Bolton. Hasna also holds a Level 3 qualification in Health and Social Care
She is the Care Coordinator
I started my career in care in 2018 and after completing my University degree I was hungry for supporting people. After gaining significant experience in all sector of care, I decided to further develop myself to pass on the knowledge and experience I had acquired. I started training carers towards knowing how to provide the best quality of care to Service Users. My job is challenging but I constantly develop myself to be equipped enough to deal with such challenge.
Saara is responsible for scheduling all care visits which is submitted to Bolton Council on a weekly basis. She also assist with finance duties and monitors the logging in and out of carers for each visit. She is a highly valuable team member.
She is the Electronic Control Monitoring Officer
My name is Tinashe Sydney Mashuro. I began my career with SureCare in 2023, soon after my relocation from Zimbabwe to the United Kingdom. I chose this career path because it brings me joy to help people and bring about a real change to people’s quality of life. This career is more flexible and allows progression academically and has provided me with an excellent opportunity for self-development. Currently I have a Masters Degree in International Relations and I am grateful that SureCare has decided to further my studies by signing me up to an NVQ level 3 in Health and Social Care. This is just the start of my journey with Surecare as I strive to become the best asset possible.
Adeel brings skills such as such as communication, problem solving and organisational skills to the company with the primary goal of creating a positive and productive work environment within the care environment. Simply put Adeel is dedicated in his role to enhance the workplace and make a positive impact for service users, carer and all involved.
He is the Senior Carer of SureCare
Michael has a professional Architecture, Construction, and facility management background. Even though, he began his care back in 2001-2006 when he was looking after his Dad in his home country. He came to the UK in 2022 to further his studies but took a career U-turn and joined SureCare as a care worker. His professionalism, dedication, and passion for caring earned him a spot as a Quality Monitoring Officer in the office in March 2024. He has taken his new role beyond expectations and is always ready to learn more. He is waiting to be enrolled in the NVQ Level 3 Diploma in Health and Social Care.
Wajid joined the UK care sector in 2023 after relocating from Saudi Arabia, quickly developing strong skills in person-centred support. His dedication and attention to detail led to his promotion to Quality Monitoring Officer in 2024, where he supported high standards of care and ensured the well-being and dignity of service users. He is now taking on the challenging role of Care Coordinator and will continue to thrive in the care sector.
Wajid holds an NVQ Level 3 Diploma in Adult Care, along with a Health and Safety Engineering Diploma and NEBOSH certification. With over 15 years of experience as a Health and Safety Manager in multinational companies within the oil and gas and construction sectors, he brings valuable expertise in safety, compliance, and quality care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Bolton) to verify any information. View our terms and conditions. SureCare (Bolton) has an Enhanced Service - more info.