SureCare (Bolton)

SureCare would like to thank you wholeheartedly for taking the time in leaving this wonderful review. We are so happy and feel humbled that we could be part of your journey back to good health. We will pass on your lovely comments to the carers who visited. We wish you well for the future and if you ever need further assistance, please do not hesitate to contact the team. Thank you once again. From all the SureCare Bolton team! Read less

Thank you so much for taking the time to review the services you are receiving from SureCare. We are delighted to hear that your experience has and is a positive one. SureCare thrive on delivering the best, person centred care, and to hear that we have not failed you, is a joy to hear. Your feedback is invaluable to us and motivates us to continue delivering with the same excellence and high standards, that all of our service users deserve. We will pass on your lovely comments to the carers. Thank you once again From all the SureCare Bolton Team. Read less

Thank you so much for taking the time to leave such a wonderful and kind review for SureCare. The carers loved visiting Mum and she is dearly missed and remembered by all who had the pleasure to have known her. We are grateful and feel humbled to have been part of her journey for the last 5 years. We will pass on your lovely feedback to all the staff. Thank you once again from all the SureCare team. Read less

Thank you for taking the time to share your experience of our services, especially in such a difficult time for you all. Your father was a pleasure to look after and I know the team were devastated to hear of his passing. He will be missed by all who knew him and our deepest condolences to you all. We are grateful for the time we were blessed to share with him. We are happy to hear that the care provided was wonderful as that is what we strive for at all times and we will pass this on to the carers who attended. If we can be of any assistance to you in the future, please do not hesitate to contact us. Thank you once again, the SureCare team. Read less

Thank you wholeheartedly for taking the time to leave such kind and wonderful feedback, it is incredibly invaluable to us and we take all feedback, positive and negative, as a learning tool, we either excel or improve from this. Your mother was a wonderful person that we shared a journey with for several years and she is dearly missed by the carers who visited her. We wish her all the best in her new accommodation. We are delighted to hear that you were happy with our services, as quality and person-centred care is what we strive for at all times. We are happy to know that we did not fail you and your mother. We will pass on your lovely feedback to the Manager and the carers. Thank you once again from the SureCare Team. Read less

Thank you so much for taking the time to share such kind words, especially in such a difficult time for you and your family. Your father was an amazing gentleman who the carers loved visiting and looking after, he will be truly missed by all who knew him and we are grateful that we got to share this time with him. We are so glad that you felt the care was fantastic, as we strive to deliver the best service and to know that we did not fail you is such a delight to hear. We are also happy that we gave that much-needed comfort to the family. If we can be of any assistance in the future, please do not hesitate to reach out to us, the team will be more than happy to help. Whole-hearted thanks from the SureCare team. Read less

SureCare would wholeheartedly like to thank you for taking the time to share your kind words in this difficult time. Your dad was a great pleasure to look after and he is missed by all who visited him and knew him. We are delighted to hear that the carers met his needs in his final weeks and were also a comfort to the family. Your feedback is invaluable to us and we will share this with the carers. Thank you once again. From all the SureCare team. Read less

SureCare would like to kindly thank you for taking your time in sharing your experience and feedback about the services being provided for your mother. This is invaluable to us and gives the carers the recognition that they truly deserve. We will pass this on to the team as they will be delighted to hear that they are meeting your mother's and your family's needs. Thank you so much once again, from the SureCare Team Read less

Thank you so much for taking the time to share your feedback of our services as this is invaluable to us. We are delighted to hear that you are happy with the care being received for both yourself and your husband. The carers enjoy visiting you and it is always a pleasure for them. SureCare thrives on client satisfaction and are glad to hear that we have met your expectations. We will pass this on to your carers and look forward to many more years of support and care for both of you. Thank you once again. From the SureCare Team. Read less

Thank you Marilyn for taking the time to share your feedback, which is invaluable to us. We are delighted to hear that the carer went over and above at a time when your friend needed her and provided her with reassurance until the ambulance arrived. We are happy to hear that we also provide you with the reassurance that your friend is well looked after, as we know the impact that family members and loved ones go through too. We take pride in the service that we deliver and our carers are an integral asset to our team. I will surely pass on your kind words to the carer who was there. Thank you once again from all of the SureCare Team! Read less

Thank you so much for your kind words Denise and taking the time to leave this review. Your mother is an absolute delight to look after and the carers love visiting her. We are delighted to hear that we have met your expectations and that you feel reassured in our services. We thrive of client satisfaction and aim to deliver the best care. Your feedback is invaluable, we will surely pass this on to the care staff and the office members. Thank you once again. Read less

Thank you for taking the time to leave this review; it is greatly appreciated when the staff are recognised for all their efforts and compassion. We will pass on your feedback to the care staff. Read less