These prices are only a guideline, please contact SureCare (Bolton) to find out the exact price for your requirements.
SureCare (Bolton) has a Review Score of 10 (9.989) out of 10, based on 31 reviews in the last 2 years. Over all time SureCare (Bolton) has 38 reviews.
Review from Wayne T (Client) published on 22 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you wholeheartedly for taking the time out and leaving such a glowing review about the support being received. We pride ourselves on providing continuity to all of our clients, as this helps build the trust, develop a good relationship and also better acceptance of care. To know that we have not failed you, is a delight to hear. We are also happy that the care is going well and that your needs are being met. Our care staff play a crucial role in maintaining the high standards that we set for SureCare, and for ensuring each service user has the highest quality of person centred care, so thank you so much for giving them that recognition, it truly means the world. We will pass on your lovely feedback to the carer, she will be deeply gratified.If there is anything further we can assist with, please do not hesitate to reach out to the team, they will be more than happy to help.From all the team at SureCare Bolton!
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Review from S T (Nephew of Client) published on 21 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much in taking the time out to leave such a kind review of the support being provided to your uncle, who is a wonderful and delightful gentleman. The carer who visits, has become extremely fond of your uncle and they have developed a very good bond. We pride ourselves on providing continuity to our clients, this builds trust, confidence and better acceptance of care. Our care staff play a pivotal role in helping to maintain the high standards that we set for SureCare, so thank you for giving them the much needed recognition, it means a lot. We will pass on your kind words to him, he will be deeply gratified.Thank you for your trust in SureCare and if there is anything we can assist with in the future, please do not hesitate to reach out to the office team who are always happy to help.From all at the team at SureCare Bolton!
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Review from Denise M (Daughter of Client) published on 20 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you wholeheartedly in taking the time in sharing these wonderful words about the support that was provided for your late father. He was an absolute delight to care for and the carers were extremely fond of him. We were all saddened when he passed but we feel humbled to have been part of his journey, and to have been some support for your mum, as we know how this can affect the loved ones. We take pride in aiming to deliver the best care possible, with dignity and upmost respect, and to know we did not fail your father, is truly heart touching.Thank you so much, we will pass on your feedback to the carers that visited him, i know they will be gratified.If there is anything in the future that we can assist with, please do not hesitate to reach out, we will always be here to help.From all at SureCare Bolton.
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Review from Cassim G (Client) published on 18 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you wholeheartedly, for taking the time in sharing your experience of the care and support that you receive. It has been our absolute pleasure in being given the opportunity to support you for almost 5 years, I know your carer loves visiting you. We thrive on aiming to deliver the best care possible and our care staff play a pivotal role in helping us achieve this. Thank you for your recognition of your carer, we will pass on your kind feedback to him, i know he will be gratified to hear this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help.Thank you once againFrom all at SureCare Bolton!
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Review from Hamzah Y (Nephew of Client) published on 14 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for taking the time in leaving such a kind review about the services being provided for your uncle. It has been a pleasure to have been part of your uncle's journey over the years and we are humbled to have been given the opportunity to support him. The carer who has been attending, is a valued member of our team, who always gives his absolute best at all times, we are very lucky to have him, so thank you for the recognition, we will pass on your wonderful feedback to him, he will be gratified. Positive feedback further enforces our commitment to provide the best high quality, and person centred care to our clients. We are delighted to hear we have not failed your uncle.Thank you for your trust in SureCare, it truly means a lot.From all at SureCare Bolton
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Review from A K (Son of Client) published on 12 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for taking the time is sharing such positive feedback about the care and support your father receives. We are so grateful for your heartfelt and motivating words, they are invaluable to us. We aim to deliver the best care possible, and the best support possible, not only for our clients, but also their loved ones, as we know this is a difficult time for them too. Your father's carer has been a valued, dedicate and loyal member of our team for the past 8 years, and we are extremely proud of him! Thank you for your recognition, and for your trust in SureCare. This further reinforces our commitment and our promise to our clients. We will pass your kind feedback to the carer, I know he will be deeply touched and gratified.Thank you once again and if there is anything further that we can assist with, please do not hesitate to contact the office team, they are always happy to help.From all at SureCare Bolton!
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Review from Susan P (Daughter of Client) published on 6 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you for taking the time in reviewing the support being provided to your mum. All feedback is invaluable to us, and positive feedback is what we thrive for. Our care staff take great pride in giving their absolute best at all times, whilst not only encouraging our client's to voice their choices and preferences, but also maintaining their dignity and respect, so thank you for their recognition, this means a lot and I know they will be deeply gratified when we share your kind words with them. I am delighted to hear the support provided has also given you the peace of mind, this is so imperative to us, as SureCare will always try and ease the burden from our client's loved ones and give them that much needed assurance that their parent or relative is in safe hands.Thank you for your trust in SureCare and for giving us the opportunity to look after your mum, she is a wonderful lady and the carers love visiting her!Thanks once againSureCare Bolton
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Review from D C (Wife of Client) published on 6 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for taking the time to review the support provided to your husband. The positive feedback that we receive is a testament to the team's hard work, compassion and commitment, and we are proud to provide our clients with the best person-centred and high-quality care. Our care staff play a pivotal role in helping us achieve the high standards that we set, so we would like to thank you for their recognition. It is a delight to know that the carer in question has eased your life and that you look forward to the few hours, for yourself, that you are able to have, knowing that your husband is in safe hands. We thrive ourselves on providing the best care possible to our clients, but also not forgetting their loved ones and giving them the much needed assurance. Thank you for your trust in SureCare, this truly means a lot. We will pass on your feedback to the carer, and the rest of the team, I know it will be gratefully received.Thank you From all at SureCare Bolton
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Review from P H (Husband of Client) published on 6 August 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you whole heartedly for taking the precious time out and leaving such a kind and wonderful review about the support being provided to your wife. This is invaluable to us and reinforces the commitment we make to our clients, to deliver the best, person-centred care possible and ease the burden from their loved ones. We commenced care for your wife two years ago, and I know the carers have become very fond of you both! We are delighted to hear the care is going well. This is what we strive for and always give our absolute best. I will pass on your lovely feedback to the carers and, of course, the office staff. I know they will be deeply gratified. If there is anything further that we can help with, please do not hesitate to reach out to the team; they are always happy to help. Thank you once again, from all at SureCare Bolton!
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Review from Kathleen B (Wife of Client) published on 29 July 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you whole heartedly, for taking the precious time in leaving such a kind review about the care being received for your husband. It has been our absolute pleasure, for the past four years, and the carers are very fond of him. It is always a delight to receive positive feedback, it motivates us even more to excel and keep thriving on delivering the best care possible! We will pass on your wonderful comments to the carers, they will be gratified in receiving this.If there is anything further that we can assist with, please do not hesitate to contact the team, they are always happy to help!A massive thank youFrom all at SureCare Bolton!
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Review from A G (Daughter of Client) published on 18 July 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for the glowing review of the services being provided for mum. Your kind words inspire us to keep delivering the best quality, and person centred care. Thank you for the recognition and for the trust in SureCare, this is invaluable.We will pass on your lovely feedback to all the team, i know it will be greatly appreciated!If there is anything further that we can assist with, please do not hesitate to reach out to a member of our office team.Heartfelt thanksFrom all at SureCare Bolton
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Review from P M (Wife of Client) published on 15 May 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you for taking the time in leaving such kind words about the services we provide. Our carers are dedicated in providing the best care possible and to make a positive difference to the clients that they look after. They will be delighted to hear that you have nothing but praise for them.If there is anything further that we can do, please do not hesitate to contact the team.Thank you once againFrom all the SureCare Bolton Team!
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Review from Barbara B (Wife of Client) published on 4 April 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you whole heartedly for taking this difficult time in still thinking of us and leaving such a kind review. We were all deeply saddened to hear of your husband's passing, he was such a wonderful and humble gentleman and the carers loved visiting you both. We feel blessed to have been part of his journey in his final months and so grateful that we managed to make a difference. He will be missed by all that knew him.I will pass on your kind words to the carers and if there is anything that we can support you with, please do not hesitate to reach out.With love and condolences From all the SureCare Team x
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Review from John Paul M (Client) published on 21 March 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you for your time in leaving feedback about the services that you receive. You have been a valued service user for almost 6 years and it has been a joy to share this journey with you. We are delighted to hear that you find the carer helpful to all your needs. We will pass on your kind words to him.Thank you once againFrom the SureCare Team!
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Review from S M (Daughter of Client) published on 14 March 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you wholeheartedly for taking your precious time in leaving this review and sharing your experience about our services. We thrive to deliver high quality and person centred care and our care staff are the pivotal part that help us achieve that. We are delighted to hear that this extended to close family too. We will pass on your kind words to the two regular staff, it will be gratefully received.Thank you once again, From the SureCare Team
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Review from J M (Daughter-in-law of Client) published on 14 February 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you wholeheartedly for taking the time to leave such kind words about the services provided. It was an absolute delight to look after your mother, such a beautiful soul, and we feel humbled to have been part of her journey. She is dearly missed by all that you knew her. I will pass on your feedback to the whole team, it will be greatly appreciated. Thank you once again, From the SureCare Team.
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Review from Susan W (Daughter of Client) published on 14 February 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for taking your precious time in leaving such kind and lovely feedback about the services received. We aim to deliver the highest quality care and to know that we did not fail you or your father, it's truly delightful to hear. We were grateful to be given the opportunity to care for your father, whilst at home, and to support his partner. The carers loved visiting him and each visit was always a joy. The whole team miss him tremendously but we wish him all the very best in his new home and hope he has settled in with ease. Please pass on our wishes to your father. Thank you once again. From the whole team at SureCare.
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Review from K W (Husband of Client) published on 6 February 2025
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for taking your precious time in leaving such wonderful and kind words! We are delighted to hear that you are happy with the services being provided. Your wife is very dear to the carers and they love visiting you both. We will pass on your feedback to the team, they will appreciate this so much! Thank you once again, from the SureCare Team.
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Review from E F (Daughter of Client) published on 26 November 2024
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
Thank you so much for your wonderful and kind words about our services. We cannot express how much this means, to hear that the care provided has removed pressure from yourself and that you can just be her daughter now. Its hearing words like this that make all the challenges and difficulties, that we, as providers face, all worthwhile. We thrive to not only deliver the best, person centred care, but to also give service users families the reassurance and comfort, that their loved ones are being looked after with the upmost respect and dignity that they truly deserve. We hope to continue giving you the same reassurance for many more years to come!Thank you once again. From all the SureCare Bolton Team
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Review from Y W (Client) published on 26 November 2024
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5.0 out of 5
Reply from Hasina Anwar, Registered Manager at SureCare (Bolton)
SureCare would like to thank you wholeheartedly for taking the time in leaving this wonderful review. We are so happy and feel humbled that we could be part of your journey back to good health. We will pass on your lovely comments to the carers who visited. We wish you well for the future and if you ever need further assistance, please do not hesitate to contact the team. Thank you once again. From all the SureCare Bolton team!
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The Review Score of 10 (9.989) out of 10 for SureCare (Bolton) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.989 for SureCare (Bolton) is calculated as follows: ( (180 Excellents x 5) + (2 Goods x 4) ) ÷ 182 Ratings = 4.989
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for SureCare (Bolton) is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Apr 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager/ Managing Director
Joined: 2016
I started my career as a care assistant in 2006 and loved the difference I made to my service users’ lives. This incredible passion motivated me to pursue my career and develop further within my role. I worked my way up to Care Manager and then Registered Manager. In 2016, I bought SureCare Bolton and it was the best decision ever!
We have been going from strength to strength since then and I pride myself on the quality of our services. We thrive of customer satisfaction, person centred care and going over and beyond for our service users. My ethos is, the difference between ordinary and extraordinary, is that little extra! Over the years, we have successfully achieved awards for our growth, services and Quality, and the most recent one being rated as the Best Three Rated services in Bolton!
I am extremely proud of my office team, who have all worked their way up, starting as care assistants, to where they are today.
We are, and continue to be dedicated in delivering the best possible care, with passion, understanding, dignity and most importantly, with trained and compassionate care staff who are pivotal in the success of SureCare
Job Title: CFO
Joined: 2016
Ali has worked in the Health Sector for over 5 years as a Radiographer. Ali is currently the Financial Director of SureCare Bolton.
Ali's drive and passion of helping others has led to opening the SureCare franchise to ensure that people of his local community are taken care of and supported by himself and the dedicated caring team that he employs.
He is the Director of Finance
Job Title: Care Manager
Joined: 2021
Leon Wright - Care Manager
I joined the Surecare family as a Quality Monitoring Officer in the Christmas period of 2021. I hit the ground running by showing I was caring and compassionate when Surecare was chosen to be a Bridging Service for the social services. Having trained in domiciliary care, mental health care and suicide prevention I worked alongside care managers and co-ordinators as the company’s Quality Lead. It is with great pleasure and pride I have been offered the position of Care Manager, and I work closely with the registered manager to ensure the quality of Surecare’s care is second to none. With a background of ten years in law, three years in distribution, and now four years in care, I bring organisational experience and a passion for perfection that makes me a valued member of the Surecare family.
Job Title: QMO and Medication Manager
Joined: 2019
I was invited by the Director Hasina to join the vibrant SureCare (Bolton) team in 2019 and have been proud to serve the team and local community ever since. Besides my qualifications in Humanities, I have completed the QCF Level 3 in Health and Social Care, and continuously work with other professional to progress my knowledge and skills. In my quality monitoring role, I specialise as a medication lead, working closely with care staff, office colleagues, family members and other professionals to oversee and ensure our service users receive appropriate support with managing their medications safely and effectively.
Job Title: Trainee Deputy Manager
Joined: 2016
Yasmin has over thirteen (13) years of experience within the care sector which includes three (3) years working in Mental Health. Yasmin started working with SureCare as a Care Assistant. Her enthusiasm and dedication for her role saw her promoted to Care Coordinator, Senior Care Coordinator and now Trainee Deputy Manager. Her qualification includes Level 3 in Accounting, Level 3 in Health & Social Care and Level 5 in Health & Social Care.
Yasmin currently works alongside her colleagues to ensure that rotas are tailored towards the needs of the service user and the availability of the staff. She also supports the manager with overseeing the day to day running of the business.
She is the Trainee Deputy Manager
Job Title: Care Coordinator
Joined: 2019
Hasna possess significant experience in teaching, a Master's Degree in Corporate and Market Finance and a counselling qualification. However, during the pandemic, Hasna decided to rekindle her passion for taking care of people. She started as a Care Assistant and further developed herself towards being a Senior Care Assistant.
Hasna has used her transferrable skills to the benefit of the SureCare Bolton and has aided her colleague in the coordination of the rotas to suite the needs of the service user and the availability of staff. She is indeed an asset to SureCare Bolton. Hasna also holds a Level 3 qualification in Health and Social Care
She is the Care Coordinator
Job Title: Learning and Development Officer
Joined: 2021
I started my career in care in 2018 and after completing my University degree I was hungry for supporting people. After gaining significant experience in all sector of care, I decided to further develop myself to pass on the knowledge and experience I had acquired. I started training carers towards knowing how to provide the best quality of care to Service Users. My job is challenging but I constantly develop myself to be equipped enough to deal with such challenge.
Job Title: ECMO
Joined: 2017
Saara has been with SureCare for over six (6) years. She graduated in Psychotherapy and Counselling.
Saara is responsible for scheduling all care visits which is submitted to Bolton Council on a weekly basis. She also assist with finance duties and monitors the logging in and out of carers for each visit. She is a highly valuable team member.
She is the Electronic Control Monitoring Officer
Job Title: Quality Monitoring Officer
Joined: 2023
My name is Tinashe Sydney Mashuro. I began my career with SureCare in 2023, soon after my relocation from Zimbabwe to the United Kingdom. I chose this career path because it brings me joy to help people and bring about a real change to people’s quality of life. This career is more flexible and allows progression academically and has provided me with an excellent opportunity for self-development. Currently I have a Masters Degree in International Relations and I am grateful that SureCare has decided to further my studies by signing me up to an NVQ level 3 in Health and Social Care. This is just the start of my journey with Surecare as I strive to become the best asset possible.
Job Title: Quality Monitoring Officer
Joined: 2023
Adeel possesses three (3) years of care experience in his home country and further 13 months within the UK. He also worked as a University Lecturer and holds a Masters of Philosophy. Adeel has over a decade of managerial experience from different sectors of the economy which SureCare Bolton would benefit from day-to-day dealings.
Adeel brings skills such as such as communication, problem solving and organisational skills to the company with the primary goal of creating a positive and productive work environment within the care environment. Simply put Adeel is dedicated in his role to enhance the workplace and make a positive impact for service users, carer and all involved.
He is the Senior Carer of SureCare
Job Title: Quality Monitoring Officer
Joined: 2022
Michael has a professional Architecture, Construction, and facility management background. Even though, he began his care back in 2001-2006 when he was looking after his Dad in his home country. He came to the UK in 2022 to further his studies but took a career U-turn and joined SureCare as a care worker. His professionalism, dedication, and passion for caring earned him a spot as a Quality Monitoring Officer in the office in March 2024. He has taken his new role beyond expectations and is always ready to learn more. He is waiting to be enrolled in the NVQ Level 3 Diploma in Health and Social Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Bolton) to verify any information. View our terms and conditions. SureCare (Bolton) has an Enhanced Service - more info.
