SureCare Bolton are focused on providing care services that enhance the lives of all clients. From hourly visits to full time live in care, care is completely personalised and tailored to the individual needs of each person they work with.
With a team of experienced and professional care givers, all levels of care needs can be catered for. All staff members are also DBS checked and selected for their kindness and compassion for others.
Care Provided by SureCare (Bolton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29.25 - £29.25
- Weekly Live-in Care Fees: £1,644 - £2,000
Contact SureCare (Bolton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Hasina Anwar (Registered Manager)
SureCare (Bolton) Reviews (48)
SureCare (Bolton) has a Review Score of 10 (9.991) out of 10, based on 38 reviews in the last 2 years.
Over all time SureCare (Bolton) has 48 reviews.
I am very happy with the service I am getting, the carers. They have made my life worth living. I look forward to the carer coming, to have a little chat. So I am very happy with all my c=regular carers that come and I appreciate your service very much.
We would like to thank you for taking the time out and leaving such a kind review of the support being provided to you. All feedback is invaluable and positive feedback further enforces our commitment in aiming to deliver the highest quality and person centred care. To hear the carers have made...
During carers visits the patience, shown and kindness are evident and appreciated. Although a number of carers are new to us and arrive late for visits this has impact on meal times and other matters relating to care. Management to do their best to deliver the service. However distance between users can effect the productivity and distress at times. Overall the service is genuine and wiling to support needs.
Thank you so much for leaving such a kind review about the support being received by your wife. We welcome all feedback and take this as learning and improvement. We appreciate your concerns around distance etc, and we aim to always ensure this is kept to a minimum distance. It is sometimes out of...
With the help of these lovely ladies we managed to keep her at home as my mum wished for.
The care was amazing and every aspect was covered.
I personally want to thank one carer in particular for giving 100% care and friendship to my mum..named Donna ..cant thank you enough and my mum loved you to bits.
All the other ladies did a fantastic job also.
I would highly recommend this care company to look after our parents.
SureCare would like to thank you from the bottom of their hearts for sharing such a beautiful review. Your mother was an absolute gem and we were so saddened to hear of her passing. May she rest in peace. We were highly humbled and privileged to have been part of your mother's journey for these...
My uncle has been receiving care for 7 years and has had one consistent carer. The carer has been amazing and I have been treated with dignity and respect. I would highly recommend SureCare to anyone looking for person centred care.
SureCare would like to thank you for taking the time in leaving this kind review! It has been an absolute pleasure looking after your uncle these past 7 years, and we feel humbled to have been part of his journey. The progress he has made to recovery over the years has been incredible to watch and...
I would recommend sure care as a professional company putting the client's needs at the center. The carers are very caring, empathetic and build a good rapport with my mum , always contacting me if there are any concerns. The company ensures there is adequate cover when normal carers are unwell or on holiday and that the carers meet my mum's needs.
Thank you so much, for taking the precious time in reviewing the services received, for your mum, from SureCare. It is an absolute pleasure in being given the opportunity to support your mother and to hopefully make life a little easier for you. It is our aim to deliver the best person centred care...
I am absolutely over the moon with tasleem and sadia thay are both fantastic carers and looking after my mum I also like bernadette she also comes to my mums house to bring mar chart and have a little chat with my mum and myself if I am there.
Thank you so much, for taking the precious time in reviewing the services received from SureCare. It is an absolute pleasure in being given the opportunity to support your mother and to hopefully make life a little easier for you. It is our aim to deliver the best person centred care and support...
Sure care agency is a very professional agency and has dealt with my mother with great passion, integrity and dignity. They are very punctual, caring and deliver a very personalized care. My mother loves them due to their level of care, kindness and humility. We would recommend this agency to everyone who wants a professional and a very tender care
Thank you so much, for taking the precious time out and leaving such a wonderful review about the care and support being provided to your mother.It really makes our day when we know the service we are providing makes our service users feel valued and dignified, this is what makes our work so much...
I thank you for the care I receive from surecare when I call office the staff are very polite and helpful and my carers do a great job Samia especially she knows what I need and sees to everything she works so hard and is always kind and caring Thank you so much xxx
Thank you so much, for taking the precious time in reviewing the services received from SureCare. It is an absolute pleasure in being given the opportunity to support you and to hopefully make life a little easier for you. It is our aim to deliver the best person centred care and support that we...
I've been with surecare as a service user for a few months now and they've been nothing but helpful, courteous and kind throughout. Donna, Saba, Hafsa, Ayesha, Sidia, Esha, Anmol are some of the carers I've had. I think I've missed some but every carer that comes to help me at home have been brilliant and i'm grateful for them all.
We would like to thank you wholeheartedly for leaving such a wonderful and kind review. It truly touches the heart to receive positive feedback as it rewards the hard work that all the team put into into their roles and further enforces our commitment of aiming to provide the best care and support...
After mum used a previous care company who let her down in many ways she didn't feel safe. So we tried Sure Care and from the very beginning they were kind understanding and most of all did what they promised, being polite, punctual, friendly and accessible
I would certainly recommend Sure Care if you want people who really do care.
SureCare would like to thank you for your kind words and leaving such a wonderful and kind review! We are truly honoured to receive such positive feedback, and to know that we did not fail you or mum, its so rewarding to hear. SureCare thrive on delivering the best care and support possible and we...
I am very pleased with every one .no problems.every thing his running smoothly. Care and support excellent. I would recommend your carers and your company to people
Thank you so much for leaving such a glowing, five star review, of the support being provided for your husband! It truly lifts our spirits and drives us to excel even further. We are extremely proud of our care team, who aim to go above and beyond for their clients, and i would like to thank you...
I just want to say thank you to all at sure care Bolton, this is my second review now.. Due to my circumstances I asked them if I could have a regular carer instead of the usual mix of carers in the week. They agreed and now I have my regular carer, she is very keen to do her job and make sure that everything is done and taken care of properly. She will show concern if she thinks something needs addressing, health wise. It is very hard to find some one that genuinley cares like this. I'm extremely happy and again, thank you to one staff member in particular and everyone else who made this possible for me.
SureCare would like to thank you wholeheartedly for taking the time out and leaving such a glowing review about the support being received. We pride ourselves on providing continuity to all of our clients, as this helps build the trust, develop a good relationship and also better acceptance of...
We have been very impressed with SureCare over the last 18 months They have provided consistent care for our relative by sending the same carer four times a day six days a week This has helped to develop a good relationship between our relative and also with ourselves. One staff member is caring, kind, reliable, conscientious, efficient and hard working He is a great asset to the company
Thank you so much in taking the time out to leave such a kind review of the support being provided to your uncle, who is a wonderful and delightful gentleman. The carer who visits, has become extremely fond of your uncle and they have developed a very good bond. We pride ourselves on providing...
My mum wants to pass on how grateful she was for the service when my dad was dying. Everyone treated him with respect and dignity (as well as humour, which he appreciated). The carers were reliable and punctual, and helped my mum get through the most difficult period of her life.
SureCare would like to thank you wholeheartedly in taking the time in sharing these wonderful words about the support that was provided for your late father. He was an absolute delight to care for and the carers were extremely fond of him. We were all saddened when he passed but we feel humbled to...
I would like to thank SureCare for providing me with an excellent carer, I have been with same carer since November 2020, they have provided me with excellent care and always goes that extra mile to make sure all my daily living activities and mobility care are of excellent standard and I am happy with them being my carer and with SureCare being my care provider, all my caring and mobility needs are provided by the carer from SureCare who understands all my multiple chronic illnesses and always making sure am safe and sound and am happy, thank you
SureCare would like to thank you wholeheartedly, for taking the time in sharing your experience of the care and support that you receive. It has been our absolute pleasure in being given the opportunity to support you for almost 5 years, I know your carer loves visiting you. We thrive on aiming to...
We have always had a very positive experience from the company and especially from one staff member in particular who has been attending to my uncle's needs for many years. we can rely on him and the other colleagues for assistance as they have the necessary experience in dealing with my uncle.
Thank you so much for taking the time in leaving such a kind review about the services being provided for your uncle. It has been a pleasure to have been part of your uncle's journey over the years and we are humbled to have been given the opportunity to support him. The carer who has been...
My father has been receiving care from SureCare for over 18months now and the service has been excellent. We love how we have had a consistent carer who has been excellent in what he does. He has put our fears at rest and always provides updates when needed. Knowing that a loved one is in good hands is invaluable and puts the mind at ease. Thank you for the consistent high standard of care SureCare.
Thank you so much for taking the time is sharing such positive feedback about the care and support your father receives. We are so grateful for your heartfelt and motivating words, they are invaluable to us. We aim to deliver the best care possible, and the best support possible, not only for our...
The carer and her colleagues have looked after my Mum for the past few months, they treat her with respect & dignity at all times, are polite and always happy to help. They have built up a good rapport not only with my Mum, but myself too, informing me of anything I may need to know and checking in with me. This gives me peace of mind when I am working or away as I know my Mum is safe & well looked after.
SureCare would like to thank you for taking the time in reviewing the support being provided to your mum. All feedback is invaluable to us, and positive feedback is what we thrive for. Our care staff take great pride in giving their absolute best at all times, whilst not only encouraging our...
Without his care and attention life would be so difficult
It's nice to be able to trust someone to look after him
Thank you
Thank you so much for taking the time to review the support provided to your husband. The positive feedback that we receive is a testament to the team's hard work, compassion and commitment, and we are proud to provide our clients with the best person-centred and high-quality care. Our care staff...
I am very happy with my husbands carers they are excellent with him any problems straight away they tell me and I could not manage without them they are the best
SureCare would like to thank you whole heartedly, for taking the precious time in leaving such a kind review about the care being received for your husband. It has been our absolute pleasure, for the past four years, and the carers are very fond of him. It is always a delight to receive positive...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 April 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare (Bolton).
Awards / Recognitions (3)
- Recipient: SureCare (Bolton)Date: Friday 30 May 2025
- Recipient: SureCare (Bolton)Date: Friday 31 May 2024
- Recipient: SureCare (Bolton)Date: Wednesday 06 Dec 2023
Meet the Team (11)
We have been going from strength to strength since then and I pride myself on the quality of our services. We thrive of customer satisfaction, person centred care and going over and beyond for our service users. My ethos is, the difference between ordinary and extraordinary, is that little extra! Over the years, we have successfully achieved awards for our growth, services and Quality, and the most recent one being rated as the Best Three Rated services in Bolton!
I am extremely proud of my office team, who have all worked their way up, starting as care assistants, to where they are today.
We are, and continue to be dedicated in delivering the best possible care, with passion, understanding, dignity and most importantly, with trained and compassionate care staff who are pivotal in the success of SureCare
Ali's drive and passion of helping others has led to opening the SureCare franchise to ensure that people of his local community are taken care of and supported by himself and the dedicated caring team that he employs.
He is the Director of Finance
I joined the Surecare family as a Quality Monitoring Officer in the Christmas period of 2021. I hit the ground running by showing I was caring and compassionate when Surecare was chosen to be a Bridging Service for the social services. Having trained in domiciliary care, mental health care and suicide prevention I worked alongside care managers and co-ordinators as the company’s Quality Lead. It is with great pleasure and pride I have been offered the position of Care Manager, and I work closely with the registered manager to ensure the quality of Surecare’s care is second to none. With a background of ten years in law, three years in distribution, and now four years in care, I bring organisational experience and a passion for perfection that makes me a valued member of the Surecare family.
I was invited by the Director Hasina to join the vibrant SureCare (Bolton) team in 2019 and have been proud to serve the team and local community ever since. Besides my qualifications in Humanities, I have completed the QCF Level 3 in Health and Social Care, and continuously work with other professional to progress my knowledge and skills. In my quality monitoring role, I specialise as a medication lead, working closely with care staff, office colleagues, family members and other professionals to oversee and ensure our service users receive appropriate support with managing their medications safely and effectively.
Yasmin currently works alongside her colleagues to ensure that rotas are tailored towards the needs of the service user and the availability of the staff. She also supports the manager with overseeing the day to day running of the business.
She is the Trainee Deputy Manager
Hasna has used her transferrable skills to the benefit of the SureCare Bolton and has aided her colleague in the coordination of the rotas to suite the needs of the service user and the availability of staff. She is indeed an asset to SureCare Bolton. Hasna also holds a Level 3 qualification in Health and Social Care
She is the Care Coordinator
I started my career in care in 2018 and after completing my University degree I was hungry for supporting people. After gaining significant experience in all sector of care, I decided to further develop myself to pass on the knowledge and experience I had acquired. I started training carers towards knowing how to provide the best quality of care to Service Users. My job is challenging but I constantly develop myself to be equipped enough to deal with such challenge.
Saara is responsible for scheduling all care visits which is submitted to Bolton Council on a weekly basis. She also assist with finance duties and monitors the logging in and out of carers for each visit. She is a highly valuable team member.
She is the Electronic Control Monitoring Officer
My name is Tinashe Sydney Mashuro. I began my career with SureCare in 2023, soon after my relocation from Zimbabwe to the United Kingdom. I chose this career path because it brings me joy to help people and bring about a real change to people’s quality of life. This career is more flexible and allows progression academically and has provided me with an excellent opportunity for self-development. Currently I have a Masters Degree in International Relations and I am grateful that SureCare has decided to further my studies by signing me up to an NVQ level 3 in Health and Social Care. This is just the start of my journey with Surecare as I strive to become the best asset possible.
Adeel brings skills such as such as communication, problem solving and organisational skills to the company with the primary goal of creating a positive and productive work environment within the care environment. Simply put Adeel is dedicated in his role to enhance the workplace and make a positive impact for service users, carer and all involved.
He is the Senior Carer of SureCare
Michael has a professional Architecture, Construction, and facility management background. Even though, he began his care back in 2001-2006 when he was looking after his Dad in his home country. He came to the UK in 2022 to further his studies but took a career U-turn and joined SureCare as a care worker. His professionalism, dedication, and passion for caring earned him a spot as a Quality Monitoring Officer in the office in March 2024. He has taken his new role beyond expectations and is always ready to learn more. He is waiting to be enrolled in the NVQ Level 3 Diploma in Health and Social Care.
Frequently Asked Questions about SureCare (Bolton)
How many Carers does SureCare (Bolton) employ?
SureCare (Bolton) employs 139 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Bolton) to verify any information. View our terms and conditions. SureCare (Bolton) has an Enhanced Service - more info.