SureCare (Bolton)

In the 2 1/2 years we've had the pleasure of dealing with SureCare they have always been close at hand and very responsive to any queries that I have brought up and the level of care provided by the carers is very good with my mother getting on with the regular care providers. I can say nothing but positives going forward with SureCare.

I give 5 stars to sumita and kormal these 2 carers was amazing with my mum i have also built a relationship with these 2 carers. If you do get one of these carers your family member will definitely there is some flaws had one carer that I did not like but she was moved hope you dont get her

I just wanted to thank SureCare, Westhoughton, Bolton for the excellent service that they provide to Clients. Carers came to my Mum for quite some time. It was so reassuring to know that all her needs were being taken care of. I valued their support immensely and especially the lovely Adia. She is a breath of fresh air. Always polite, friendly, hardworking and a credit to the team. I'd like to thank Sydney, Michael, Khan and Bernadeta up in the offices. I know there are others too. A massive Thank you! God Bless you all. xxx

Dear Surecare, I would like to thank you for the incredible support and care for my wife while she was incapacitated. The services you provided made such a difference in her quality of life.The carers kindness and comfort gave us peace of mind,the love and care reassurance given to us.The kindness and support gave us the confidence to keep going and brought real comfort to my wife when it was needed most.We will always be greatfull for the support allowing us to have quality time together.The compassion, dignity and hard work from the team day and night will never be forgotten by my family and myself with sincere gratitude

So from the bottom of our hearts, thank you everyone from the Family.

Absolutely very caring,Donna looked after my mum and dad for a while she's like extended family,weekend carers lovely,can't recommend highly enough,management always on top of everything and always willing to work around you

Excellent staff. Very curing always on time always polite the family appreciated all the help couldn't ask for anything more. Would highly recommend to anyone else thank you very much for your help very much appreciated.

My experience with Surecare has been excellent. Good communication and caring and compassionate management.

hi i am linda and i am very happy with this company and the carer's specially RI and sheraz zarqa and noman and also week end carer's they all are so brillent efficient and polite they all are also be good and bit extra when i joint surecare everybody noticed specially my family looks difference good and i highly recommended to everyone to join surecare also surecare office staff are very good and brillent speciall barnadata yasmin and Armaghan thanks

The care given has been quite good; they have been friendly, but at times I feel that I have to say what needs to be done, and at times this becomes frustrating, even though they should know what needs to be done. However, I'm appreciative of the care they give to me. I must say that there is a carer who performs all tasks that support me.

From my mum ( Brenda), Sharon and Susan and family

Carers have been consistently caring, approachable, friendly and responsive. Our only concern is the timing of the tea time visit sometimes. It is because of medication involving hypoglycemic and the importance not going more than 12 hours until the morning visit and breakfast. Generally we are very satisfied with the service provided.

We would recommend sure care all the carers are lovely and thoughtful. They are always kind to mum they help with all her needs and are always considerate to mums needs. We are kept unform if mum is unhappy or upset as she has alzheimers her mood can change .If extra care is needed their always very helpful they have been a big help to our family and can't thank them enough.

I have excellent care from SureCare. My carer comes 9am and undressed me after I have washed my private parts. And helps me use commode. Then dresses me for day usually in something attractive. Then gives me a cup of tea. Then walks me to my chair and gives me my toast breakfast. Three times day she changes my pad. She makes me get in bed by eight pm and covers me over for night.

My experience has been very very good my carer comes and does lots for me from washing my back and legs, to complete body, carer then makes my breakfast and cup of tea and places me in chair to relax and lets me catch up with sleep that I haven't had during night. I am unable to know how I would manage without this care. It's excellent. Also she dressed me in suitable clothes.

Overall, the SureCare team delivers an outstanding standard of care. Their commitment, reliability, and genuine compassion make a real difference. I would highly recommend SureCare Bolton to anyone seeking quality care services for their loved ones.

SureCare provided a first class service when caring for my brother. They cared for him for many years until he passed away last year. Care was dignified, empathetic and loving. I cannot thank them enough for making his last few years comfortable. We never once complained because they got it right from the beginning. We had a horrible time with a previous agency and SureCare was recommended . Thank you to everyone for everything that you did, we will never forget the years you gave.

I am very happy with the service I am getting, the carers. They have made my life worth living. I look forward to the carer coming, to have a little chat. So I am very happy with all my c=regular carers that come and I appreciate your service very much.

I would highly recommend this care company to look after our parents.

My uncle has been receiving care for 7 years and has had one consistent carer. The carer has been amazing and I have been treated with dignity and respect. I would highly recommend SureCare to anyone looking for person centred care.