SureCare Bolton are focused on providing care services that enhance the lives of all clients. From hourly visits to full time live in care, care is completely personalised and tailored to the individual needs of each person they work with.
With a team of experienced and professional care givers, all levels of care needs can be catered for. All staff members are also DBS checked, fully trained and vetted, and selected...
Care Provided by SureCare (Bolton)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £29.25 - £29.25
- Weekly Live-in Care Fees: £1,644 - £2,000
Contact SureCare (Bolton) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- SureCare
- Private Owned
Person in charge
- Hasina Anwar (Registered Manager)
SureCare (Bolton) Reviews (54)
SureCare (Bolton) has a Review Score of 10 (9.977) out of 10, based on 44 reviews in the last 2 years.
Over all time SureCare (Bolton) has 54 reviews.
I would like to thank SureCare for providing me with an excellent carer, I have been with same carer since November 2020, they have provided me with excellent care and always goes that extra mile to make sure all my daily living activities and mobility care are of excellent standard and I am happy with them being my carer and with SureCare being my care provider, all my caring and mobility needs are provided by the carer from SureCare who understands all my multiple chronic illnesses and always making sure am safe and sound and am happy, thank you
SureCare would like to thank you wholeheartedly, for taking the time in sharing your experience of the care and support that you receive. It has been our absolute pleasure in being given the opportunity to support you for almost 5 years, I know your carer loves visiting you. We thrive on aiming to...
We have always had a very positive experience from the company and especially from one staff member in particular who has been attending to my uncle's needs for many years. we can rely on him and the other colleagues for assistance as they have the necessary experience in dealing with my uncle.
Thank you so much for taking the time in leaving such a kind review about the services being provided for your uncle. It has been a pleasure to have been part of your uncle's journey over the years and we are humbled to have been given the opportunity to support him. The carer who has been...
My father has been receiving care from SureCare for over 18months now and the service has been excellent. We love how we have had a consistent carer who has been excellent in what he does. He has put our fears at rest and always provides updates when needed. Knowing that a loved one is in good hands is invaluable and puts the mind at ease. Thank you for the consistent high standard of care SureCare.
Thank you so much for taking the time is sharing such positive feedback about the care and support your father receives. We are so grateful for your heartfelt and motivating words, they are invaluable to us. We aim to deliver the best care possible, and the best support possible, not only for our...
The carer and her colleagues have looked after my Mum for the past few months, they treat her with respect & dignity at all times, are polite and always happy to help. They have built up a good rapport not only with my Mum, but myself too, informing me of anything I may need to know and checking in with me. This gives me peace of mind when I am working or away as I know my Mum is safe & well looked after.
SureCare would like to thank you for taking the time in reviewing the support being provided to your mum. All feedback is invaluable to us, and positive feedback is what we thrive for. Our care staff take great pride in giving their absolute best at all times, whilst not only encouraging our...
Without his care and attention life would be so difficult
It's nice to be able to trust someone to look after him
Thank you
Thank you so much for taking the time to review the support provided to your husband. The positive feedback that we receive is a testament to the team's hard work, compassion and commitment, and we are proud to provide our clients with the best person-centred and high-quality care. Our care staff...
I am very happy with my husbands carers they are excellent with him any problems straight away they tell me and I could not manage without them they are the best
SureCare would like to thank you whole heartedly, for taking the precious time in leaving such a kind review about the care being received for your husband. It has been our absolute pleasure, for the past four years, and the carers are very fond of him. It is always a delight to receive positive...
Liaising with management to organise package of care that suited mums needs in her own home was made easy. The service went the extra mile, very person centred with the clients welfare and happiness at the core of what they do.
Flexible and accommodating and I have nothing but thanks for the job they all do.
Thank you so much for the glowing review of the services being provided for mum. Your kind words inspire us to keep delivering the best quality, and person centred care. Thank you for the recognition and for the trust in SureCare, this is invaluable.We will pass on your lovely feedback to all the...
I am happy with the carers and happy with Surecare. There are certain carers that go above and beyond and interact with my husband. I have a good set of carers and I would like to stick with my current carers.
SureCare would like to thank you for taking the time in leaving such kind words about the services we provide. Our carers are dedicated in providing the best care possible and to make a positive difference to the clients that they look after. They will be delighted to hear that you have nothing but...
Also the night staff, we really really appreciated all that you did for my husband, and with your care and thoughtfulness you made his days on earth bearable.
Thank you.
SureCare would like to thank you whole heartedly for taking this difficult time in still thinking of us and leaving such a kind review. We were all deeply saddened to hear of your husband's passing, he was such a wonderful and humble gentleman and the carers loved visiting you both. We feel blessed...
shortcomings .He is a good and thoughtful carer and family man
SureCare would like to thank you for your time in leaving feedback about the services that you receive. You have been a valued service user for almost 6 years and it has been a joy to share this journey with you. We are delighted to hear that you find the carer helpful to all your needs. We will pass on your kind words to him.Thank you once againFrom the SureCare Team!
Thank you all.
SureCare would like to thank you wholeheartedly for taking your precious time in leaving this review and sharing your experience about our services. We thrive to deliver high quality and person centred care and our care staff are the pivotal part that help us achieve that. We are delighted to hear...
Surecare provided care for the last 18 months for my mother-in-law, visiting 4 times a day to attend to all of her personal care needs. She has now sadly passed away. We would like to thank all the carers and management for all of their support through some very challenging and difficult circumstances. They all showed great respect, kindness and empathy.
SureCare would like to thank you wholeheartedly for taking the time to leave such kind words about the services provided. It was an absolute delight to look after your mother, such a beautiful soul, and we feel humbled to have been part of her journey. She is dearly missed by all that you knew her....
The SureCare team were a godsend when my father needed care at home. We started with a few hours a week but as my father became comfortable with the carers we increased the hours, eventually employing carers for the occasional few days of 24/7 care to enable his partner some respite. The flexibility of Surecare to meet our needs was second to none. The carers became friends with my father and he looked forward to their company. They never let us down and I would recommend their services without hesitation. Unfortunately, my father's needs became too complex and he now resides in a Residential Care home but prior to the recruitment of Surecare, for care and companionship at my father's home, was definitely the right decision.
Thank you so much for taking your precious time in leaving such kind and lovely feedback about the services received. We aim to deliver the highest quality care and to know that we did not fail you or your father, it's truly delightful to hear. We were grateful to be given the opportunity to care...
The team has been very helpful and professional with everything that they have been doing to assist my wife. I am very grateful and I would recommend this organisation to my friends and family.
Thank you so much for taking your precious time in leaving such wonderful and kind words! We are delighted to hear that you are happy with the services being provided. Your wife is very dear to the carers and they love visiting you both. We will pass on your feedback to the team, they will appreciate this so much! Thank you once again, from the SureCare Team.
I cannot thank Surecare enough for their kindness and professionalism as they continue to provide care for my mum thus enabling her to stay in the comfort of her own home. Admittedly, I was rather skeptical at first which am sure is understandable, but I absolutely needn't have been, her every need is taken care of and any change in medication is promptly adhered to. Surecare has removed so much pressure from myself with their reliability and care whereby now, I can just be her daughter, and most importantly, mum is happy too.
Thank you so much for your wonderful and kind words about our services. We cannot express how much this means, to hear that the care provided has removed pressure from yourself and that you can just be her daughter now. Its hearing words like this that make all the challenges and difficulties, that...
SureCare was very good. The carers fell in very well with my requirements. One member of staff was exemplary. I was always treated with respect and dignity. Overall I'm am very happy with their service.
SureCare would like to thank you wholeheartedly for taking the time in leaving this wonderful review. We are so happy and feel humbled that we could be part of your journey back to good health. We will pass on your lovely comments to the carers who visited. We wish you well for the future and if...
The carers have been very professional and provide fantastic service. Very caring when attending. Nothing is too much trouble. All needs are catered for and if anything is required it is carried out as soon as requested.
Thank you so much for taking the time to review the services you are receiving from SureCare. We are delighted to hear that your experience has and is a positive one. SureCare thrive on delivering the best, person centred care, and to hear that we have not failed you, is a joy to hear. Your...
We used Surecare for 5 years for my Mother. We were happy with the services provided for my Mum any problems were dealt with by Surecare staff were all very helpful and friendly and my mum was happy with them office staff were great.
Thank you so much for taking the time to leave such a wonderful and kind review for SureCare. The carers loved visiting Mum and she is dearly missed and remembered by all who had the pleasure to have known her. We are grateful and feel humbled to have been part of her journey for the last 5 years....
They went out of their way to look after my dad, looking out for my mum as well who sadly has dementia.
I would like to thank them all for the care they gave to my dad and would have no hesitation in recommending their services.
Thank you for taking the time to share your experience of our services, especially in such a difficult time for you all. Your father was a pleasure to look after and I know the team were devastated to hear of his passing. He will be missed by all who knew him and our deepest condolences to you all....
An excellent agency who are very responsive to clients' needs and family wishes. Mum has had other agencies but this one is by far the best. Thanks to all the carers and in particular the manager. I'm only sorry Mum has not been able to continue under your care but unfortunately now needs 24-hour care. Thanks again.
Thank you wholeheartedly for taking the time to leave such kind and wonderful feedback, it is incredibly invaluable to us and we take all feedback, positive and negative, as a learning tool, we either excel or improve from this. Your mother was a wonderful person that we shared a journey with for...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 April 2022- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for SureCare (Bolton).
Awards / Recognitions (3)
- Recipient: SureCare (Bolton)Date: Friday 30 May 2025
- Recipient: SureCare (Bolton)Date: Friday 31 May 2024
- Recipient: SureCare (Bolton)Date: Wednesday 06 Dec 2023
Meet the Team (12)
We have been going from strength to strength since then and I pride myself on the quality of our services. We thrive of customer satisfaction, person centred care and going over and beyond for our service users. My ethos is, the difference between ordinary and extraordinary, is that little extra! Over the years, we have successfully achieved awards for our growth, services and Quality, and the most recent one being rated as the Best Three Rated services in Bolton!
I am extremely proud of my office team, who have all worked their way up, starting as care assistants, to where they are today.
We are, and continue to be dedicated in delivering the best possible care, with passion, understanding, dignity and most importantly, with trained and compassionate care staff who are pivotal in the success of SureCare
Ali's drive and passion of helping others has led to opening the SureCare franchise to ensure that people of his local community are taken care of and supported by himself and the dedicated caring team that he employs.
He is the Director of Finance
I joined the Surecare family as a Quality Monitoring Officer in the Christmas period of 2021. I hit the ground running by showing I was caring and compassionate when Surecare was chosen to be a Bridging Service for the social services. Having trained in domiciliary care, mental health care and suicide prevention I worked alongside care managers and co-ordinators as the company’s Quality Lead. It is with great pleasure and pride I have been offered the position of Care Manager, and I work closely with the registered manager to ensure the quality of Surecare’s care is second to none. With a background of ten years in law, three years in distribution, and now four years in care, I bring organisational experience and a passion for perfection that makes me a valued member of the Surecare family.
I was invited by the Director Hasina to join the vibrant SureCare (Bolton) team in 2019 and have been proud to serve the team and local community ever since. Besides my qualifications in Humanities, I have completed the QCF Level 3 in Health and Social Care, and continuously work with other professional to progress my knowledge and skills. In my quality monitoring role, I specialise as a medication lead, working closely with care staff, office colleagues, family members and other professionals to oversee and ensure our service users receive appropriate support with managing their medications safely and effectively.
Yasmin currently works alongside her colleagues to ensure that rotas are tailored towards the needs of the service user and the availability of the staff. She also supports the manager with overseeing the day to day running of the business.
She is the Trainee Deputy Manager
Hasna has used her transferrable skills to the benefit of the SureCare Bolton and has aided her colleague in the coordination of the rotas to suite the needs of the service user and the availability of staff. She is indeed an asset to SureCare Bolton. Hasna also holds a Level 3 qualification in Health and Social Care
She is the Care Coordinator
I started my career in care in 2018 and after completing my University degree I was hungry for supporting people. After gaining significant experience in all sector of care, I decided to further develop myself to pass on the knowledge and experience I had acquired. I started training carers towards knowing how to provide the best quality of care to Service Users. My job is challenging but I constantly develop myself to be equipped enough to deal with such challenge.
Saara is responsible for scheduling all care visits which is submitted to Bolton Council on a weekly basis. She also assist with finance duties and monitors the logging in and out of carers for each visit. She is a highly valuable team member.
She is the Electronic Control Monitoring Officer
My name is Tinashe Sydney Mashuro. I began my career with SureCare in 2023, soon after my relocation from Zimbabwe to the United Kingdom. I chose this career path because it brings me joy to help people and bring about a real change to people’s quality of life. This career is more flexible and allows progression academically and has provided me with an excellent opportunity for self-development. Currently I have a Masters Degree in International Relations and I am grateful that SureCare has decided to further my studies by signing me up to an NVQ level 3 in Health and Social Care. This is just the start of my journey with Surecare as I strive to become the best asset possible.
Adeel brings skills such as such as communication, problem solving and organisational skills to the company with the primary goal of creating a positive and productive work environment within the care environment. Simply put Adeel is dedicated in his role to enhance the workplace and make a positive impact for service users, carer and all involved.
He is the Senior Carer of SureCare
Michael has a professional Architecture, Construction, and facility management background. Even though, he began his care back in 2001-2006 when he was looking after his Dad in his home country. He came to the UK in 2022 to further his studies but took a career U-turn and joined SureCare as a care worker. His professionalism, dedication, and passion for caring earned him a spot as a Quality Monitoring Officer in the office in March 2024. He has taken his new role beyond expectations and is always ready to learn more. He is waiting to be enrolled in the NVQ Level 3 Diploma in Health and Social Care.
Wajid joined the UK care sector in 2023 after relocating from Saudi Arabia, quickly developing strong skills in person-centred support. His dedication and attention to detail led to his promotion to Quality Monitoring Officer in 2024, where he supported high standards of care and ensured the well-being and dignity of service users. He is now taking on the challenging role of Care Coordinator and will continue to thrive in the care sector.
Wajid holds an NVQ Level 3 Diploma in Adult Care, along with a Health and Safety Engineering Diploma and NEBOSH certification. With over 15 years of experience as a Health and Safety Manager in multinational companies within the oil and gas and construction sectors, he brings valuable expertise in safety, compliance, and quality care.
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