SureCare (Scarborough)

Unit 4 Manor Court, Scarbrough Business Park, Scarborough YO11 3TU
Review Us
9.2 21 Reviews
  • SureCare (Scarborough), Scarborough
Surecare (Scarborough) offers a variety of home care services to those needing support at home.

Kind and caring staff provide home care services to the elderly, disabled and children.

Care and support is tailored specifically to meet the individual needs of each client.

This includes:

Helping people to get up in the morning or go to bed in the evening;
Washing, bathing and showering;
Getting dressed or undressed;
Support with household chores;
Help with eating and drinking;
Support with medication;
Help for disabled clients, whose disability prevents them carrying out certain tasks.
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Care Provided by SureCare (Scarborough)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £32.50

Care Packages are tailor-made to suit our clients' needs and as such a full care needs assessment is required to determine accurate costs.

These prices are only a guideline, please contact SureCare (Scarborough) to find out the exact price for your requirements.

Contact SureCare (Scarborough) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact SureCare (Scarborough) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Ross Mcneil-Gary Farrer (Manager)

SureCare (Scarborough) Reviews (21)

9.2

SureCare (Scarborough) has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years.
Over all time SureCare (Scarborough) has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 2
  • 4
  • 4
  • 17
Reviewer Connection to SureCare (Scarborough)
  • 7
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from John Thomas W (Client) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As far as I'm concerned, SureCare is a very sound and reliable firm. Just over 6 years after coming out of the hospital after an aortic aneurysm (December 2015), I had a 2-week daily care, which I eventually reduced to a 2 days per week. Currently on a 7 day per week following heart failure in May 2016.
Please note that care for me consists of one half-hour per day.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for SureCare (Scarborough) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for SureCare (Scarborough) is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for SureCare (Scarborough) is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

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