Serving the local community for over 40 years, Crossroads Care Surrey is a leading charity specialising in delivering care support services to unpaid carers across Surrey.
Crossroads Care Surrey works with you to understand the care and support you need. The professional Carer Support Workers are friendly and compassionate, offering safe and caring support with all medical, behavioural and personal support needs, so you get the break you need. They are...
Serving the local community for over 40 years, Crossroads Care Surrey is a leading charity specialising in delivering care support services to unpaid carers across Surrey.
Crossroads Care Surrey works with you to understand the care and support you need. The professional Carer Support Workers are friendly and compassionate, offering safe and caring support with all medical, behavioural and personal support needs, so you get the break you need. They are highly trained and experienced, giving full peace of mind that everything is taken care of.
They understand that building a long-lasting and reliable relationship with a Carer Support Worker will be paramount, therefore endeavour to provide consistency wherever possible and remove any worries about having to find an alternative care provider.
Crossroads Care Surrey also provides end-of-life care keeping the client safe whilst the carer gets to take a break for their own well-being, that might be a coffee with a friend or family member, a visit to the shops or just catching up on some sleep.
Crossroads Care Surrey support all ages ranges.
If you would like to book a home care visit, or would like to talk about home care respite services, please contact their team of experts. The Crossroads Care team will be happy to answer any of your questions and advise you of the best, most cost-effective solution available.
Care Provided by Crossroads Care Surrey
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
90 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£26.50 - £39.60
Weekly Live-in Care
£1,150 - £1,500
Contact Crossroads Care Surrey to get a personalised quote:
Free, funded Emergency Care Planning and End of Life Care. Please enquire for self-funded care fees which are tailored to your needs.
The team provide home care services including respite breaks and home help, as well as emergency care plans and end-of-life care for children, young people and adults.
The price(s) shown are provided by the agency. Contact Crossroads Care Surrey for full pricing details and T&Cs.
Crossroads Care Surrey has a Review Score of 9.7 (9.695) out of 10, based on 24 reviews in the last 2 years. Over all time Crossroads Care Surrey has 61 reviews.
Review from Mary A (Wife of Client) published on 14 January 2020 Submitted via Website•
Overall Experience
What a big difference the dedicated team of Crossroads carers made to both my husband's and my life for the past year.
Our main carer had such a great rapport with my husband who is living with severe Alzheimer's disease and she gave me added support and input when dealing with challenging issues...
What a big difference the dedicated team of Crossroads carers made to both my husband's and my life for the past year. Our main carer had such a great rapport with my husband who is living with severe Alzheimer's disease and she gave me added support and input when dealing with challenging issues as well as the helpful suggestions for choosing puzzles and games, eg. use of block colours for jigsaws which really helped my husband continue enjoying this pastime. She did this with such patience, good humour and importantly excellent training and experience to support her knowledge of this disease. The coordinator did her best to provide care as requested. My husband is now in a care home. It was an honour to care for him at home. Sadly his needs became more complex but I am grateful he is being well cared for.
Many thanks for the help Crossroads gave us and they deserve so much praise.
↩Reply from Tina Smith, at Crossroads Care Surrey
It was our pleasure to have been able to support you and your husband over the past year. Thank you for taking the time to review our service. Your comments mean a great deal and will be shared with our Carer Support Workers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Crossroads Care Surrey.
There are no accreditations posted yet for Crossroads Care Surrey.
Meet the Team (1)
Magdalena LopezJob Title Registered ManagerJoined 2026
Magdalena Lopez is an experienced Registered Care Manager with over 20 years of leadership in health and social care. She is passionate about...
Magdalena Lopez is an experienced Registered Care Manager with over 20 years of leadership in health and social care. She is passionate about delivering high-quality, person-centred care that enables people to live independently while maintaining their dignity, choice, and wellbeing.
Throughout her career, Magdalena has successfully led domiciliary care, supported living, residential, and retirement living services, achieving strong CQC outcomes and driving continuous service improvement. She has expertise in dementia care, end-of-life care, safeguarding, and developing high-performing teams.
Magdalena believes that outstanding care starts with compassionate, skilled staff and strong partnerships with the people we support, their families, healthcare professionals, and the wider community. Her commitment is to ensure every individual receives personalised support that reflects their unique needs, preferences, and goals.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads Care Surrey to verify any information. View our terms and conditions. Crossroads Care Surrey has an Enhanced Service -what an Enhanced Service includes.
