





Tendacare is a well-established, family-run home care provider with over 30 years of experience supporting adults across Great Bookham, Fetcham, Leatherhead, Ashtead, Epsom and the surrounding areas. The organisation has built a strong reputation for delivering reliable, person-centred care that enables people to remain safe, comfortable and independent in their own homes.
Many members of the care team have worked for Tendacare for a number of years, reflecting a commitment to...
Care Provided by Tendacare
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £36 - £38.99
Weekend and unsocial hours attract an uplift to these rates
There are no charges for assessment or obligation to commence a care package
We have a discount payment system in place for larger packages of care
Contact Tendacare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Owner
- Susan Smith
- Private Owned
Person in charge
- Susan Smith (Manager)
Tendacare Reviews (89)
Tendacare has a Review Score of 10 (9.992) out of 10, based on 22 reviews in the last 2 years.
Over all time Tendacare has 89 reviews.
Very caring and without their help I would not have been able to keep Dad at home as he dearly wanted.
Thanks to them all.
I have had carers from Tendacare for over a year now. I have 3 visits a week. I have both physical and mental disorders and my carer is always very kind and caring. I have help showering, getting dressed and drying my hair. Also changing my bed and taking the rubbish away. All this is done in such a way that I never feel embarrassed. I have a main carer who comes but if for any reason she can't come, then I am phoned and told who is coming. I have had 5 of them and each one gives the same high standard.
Using their experience, they helped the 24/7 carers with washing and changing our mother during these difficult weeks. They were kind and efficient, but occasionally slightly late, due to difficulties encountered with earlier visits to others.
Throughout the process of dealing with Tendacare they have always shown compassion, been helpful and flexible. All the staff have been polite, respectful and caring. As well as the support for my mother, they have always supported me both in a practical and emotional sense.
They made a huge positive difference to my parents and enabled them to continue to live in their own home, which was their wish. The family also greatly appreciated the support of the Tendacare team and the knowledge our parents were in such good hands.
I trust them completely and would not hesitate to pass their company name onto others . Having a regular staff member is important to us too.
Fantastic support form all the team. Excellent response to changing care needs. Always available for advice and support.
I have my daughter home for different weeks during the year. Tendacare have always fitted us in, my daughter is wheelchair bound has CP. They are efficient; the ladies who visit us are all friendly, they make her laugh, she loves having them in to help her shower and dress and cannot manage without them.
Tendacare came highly recommended to us for my mother-in-law several years ago and have fully justified their reputation; we had no hesitation in approaching them for our neighbour. Their staff have been unfailingly professional, caring and reliable. Timing of visits was generally good; and understandably, given that there are inevitable emergencies on occasion, they were sometimes delayed. Staff let us know if they had any concerns about our neighbour.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Tendacare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Tendacare.
Meet the Team (1)
It is over 30 years since I had the 'dream' of having my own business. When leaving school I trained as a nurse and after a few years of working in various staff nursing posts, I became a district nurse and worked in the community.
During this time I could see there was a need arising for people to be able to organise and be in control of the support they needed at home with personal care needs and gradually Tendacare was born and the business grew.
Now I continue to be responsible for leading and directing the homecare service that we provide employing 50 staff who share the same commitment and values as I had when it first began. With pride, I can say that Tendacare has a really good team of staff who know and understand how to set up and follow through packages of care that will give the outcomes our clients desire.
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