Tendacare

Above all, their care staff had the right training and experience to look after my father. They made me feel that my dad was in safe hands. A professional and well-managed care organisation.

The carer/staff member allocated to us on a regular basis was good. Things were less stable when she was away. The communication between the staff member/carer and myself as the main carer and care co-ordinator worked well but timing was often a problem - but that is true across the sector, they were no different from the other care agencies we used in that regard. Overall we had a good service.

The service was very good and personal and proved to be a most satisfactory experience.

Very friendly, reliable, understanding and caring. Hard to imagine a better group to attend to a loved one's needs.

Over the years, dad became more reliant on this service. His regular carers became friends and nothing seemed too much trouble and were concerned for him. We felt comfortable that dad was in their care and could rely on them.

We had two visits per day, am to pm, to wash/dress and assist with my disabled husband. They were punctual, tidy and caring. Chatted with him and were very helpful. They made his bed and offered to do more if required, we could not fault their service. Excellent and come highly recommended.

Tendacare (Ashstead) provided care and support for almost a year to an elderly friend, initially once a day and then twice a day as her care needs increased. The staff were kind, caring and professional and were willing to help with anything, including waiting with my friend until an ambulance arrived following a fall. I would have no hesitation in recommending Tendacare.

Thank you for making this first step into care so easy.

I have no hesitation whatsoever in recommending Tendacare to anyone needing care at home without worry.

The standard of care has been tremendous. Thank you all for the help.

My parents have been clients of Tendacare for the past 6 years. I have had no problems with them over this period. The care they have provided has been excellent. The service is efficient and responsive. I would, in particular, like to thank a particular staff member for the wonderful support to my father who has dementia since my mother died. She is cheerful and positive and my father would not manage without her. Thank you.

Cannot fault the standard of service care. Everyone of the carers has been wonderful. I wouldn't hesitate to recommend Tendacare. Staff are all so friendly and have treated my dad with such care and dignity. Thank you!

Excellent care from all the carers, all pleasant and helpful. All pleasant and helpful. I would highly recommend this group.

Mum had become very frail at 92 years but always looked forward to her carer visits. They pampered to her needs but still allowed her to feel independent.

They made her feel special drawing our memories from the past and becoming her friend still carrying out care to the highest standard. The small team achieved a brilliant rapport and gave us peace of mind that she was cared for.

My aunt was quite anti at first, she has dementia and taking her medication correctly became a huge problem. Tendacare came along, so friendly and understanding my aunt agreed to one visit a day, which, over time, has increased as needed. To me, this hard journey of dementia. The whole team have become friends as well as carers, showing us the way with advice and care. I can't recommend them enough. They have kept me sane, especially as I don't live near my aunt.

I was very happy with the care my husband received from Tendacare. We were both treated with respect and kindness. The carers were always on time unless it was out of their control and always with a smile. The carers lived up to the name of the company!

Carers are friendly, efficient, sympathetic to my needs and I enjoy their visits. Punctuality is as good as they can make it, taking into account their other clients and travel conditions.

Tendacare have looked after me very well for many years. They are kind and courteous and very caring.

In the autumn of last year, I developed Polymyalgia and with it, increasing stiffness of my arms, neck and shoulders, making washing and dressing extremely difficult. I was very grateful for some kindly help from the lovely ladies of Tendacare, for a few weeks until I was well enough to look after myself again.

When I moved to a flat with a walk in shower with no support rails, which I was too nervous to use while in the house alone, I called on Tendacare again, who not only helped me to shower safely, but also showed me where I needed rails, so that I quickly regained my confidence and independence.

Everyone who visited me treated me with kindness and respect and I was very happy in their care. I only wish I had called for help sooner.

I have been using Tendacare for about 4 years. They have supplied kind and helpful carers who look after me well. Without their support, I could not maintain my independence and ability to live in my own home.