The Portsmouth Sitting Service & Community Care Service Ltd

23-31 St Ronans Road, Southsea PO4 0PP
Review Us
9.0 3 Reviews
  • The Portsmouth Sitting Service & Community Care Service Ltd, Southsea
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Owner

  • The Portsmouth Sitting Service and Community Care Service Ltd

Person in charge

  • Sarah Adams (Manager)
Are you the Owner/Manager of The Portsmouth Sitting Service & Community Care Service Ltd? View your Advertising Options

The Portsmouth Sitting Service & Community Care Service Ltd Reviews (3)

9.0

The Portsmouth Sitting Service & Community Care Service Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time The Portsmouth Sitting Service & Community Care Service Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
2
3
3
0

Review from Simon H (Son of Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Assured Care is a wonderful agency, and I can't recommend them enough! From the first point of contact, their team was incredibly responsive and attentive to our needs. They took the time to listen carefully and understand exactly what kind of care was required for my mum. The caregivers are all highly
professional, compassionate, and genuinely go above and beyond to make sure that every need is met. The quality of care provided has been exceptional and not only are they skilled in their work, but they are also kind and friendly, making the whole experience feel personal and comforting. Communication with the agency is always clear, and they are proactive in following up, ensuring everything runs smoothly. I truly feel that my mum is in great hands. Highly recommended!

Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd

Thank you so much Simon for your very kind words which we will pass on to the team, they will really appreciate your lovely feedback. It is great to hear you are so happy with our service and would recommend us to others. Thank you again, the Assure Care Team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gary N (Husband of Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding service. My wife has been looked after by this company for 6 months now and all the carers that have visited our home for the sitting service have been kind, compassionate and cheerful. They are managed by two very efficient people, who are understanding to my wife's needs. I would highly
recommend this company.

Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd

Thank you so much for taking the time to write this review Gary - we really appreciate it and will feed your kind words back to the team. Thank you again, the Assured Care Team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E O (Client) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a client of The Portsmouth Sitting Service for the last 7 months and they have been absolutely amazing. Each one of their staff has been professional, caring and has made me feel safe and looked after as a person, and not just a job that needs doing. Any issues that I have had have been
dealt with quickly and with the utmost care for my wellbeing. I cannot recommend them highly enough.

Reply from Sarah Adams, Manager at The Portsmouth Sitting Service & Community Care Service Ltd

Thank you so much for this lovely review. It's our privilege to work with you. We will make sure we will pass your very kind words on to the Team and we know they will appreciate it. Thank you again, the Assured Care Team

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for The Portsmouth Sitting Service & Community Care Service Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Portsmouth Sitting Service & Community Care Service Ltd is calculated as follows: ( (16 Excellents x 5) ) ÷ 16 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Portsmouth Sitting Service & Community Care Service Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Portsmouth Sitting Service & Community Care Service Ltd

What Type of Services does The Portsmouth Sitting Service & Community Care Service Ltd offer?

The Portsmouth Sitting Service & Community Care Service Ltd offers Home Care.

How many Carers does The Portsmouth Sitting Service & Community Care Service Ltd employ?

The Portsmouth Sitting Service & Community Care Service Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Portsmouth Sitting Service & Community Care Service Ltd to verify any information. View our terms and conditions. The Portsmouth Sitting Service & Community Care Service Ltd has an Basic Service - more info.