Alina Homecare Bromsgrove

Thank you all.

Alina Homecare looked after my mother after she was discharged from hospital after a fall. Mother broke her femur and needed care help at home as she did not regain the mobility she previously had. Alina helped with getting her up, personal care, meal preparation during the day and putting her to bed in the evening. They also helped with personal hygiene and medication. The carers are very friendly and Mum always looked forward to seeing them for a friendly chat in addition to their duties. The Alina managers were very good at keeping myself and my brother informed of any issues arising, and indeed helped manage problems as we ourselves were over an hour away. So picking up emergency prescriptions and small tasks like that were much appreciated. They also kept an eye on my father casting a caring eye over him even though he was not their charge, and letting me know of any issues with him. Alina were with Mum right to the end and I can't thank them enough for their care and compassion.

I would like to thank the staff who came to care for Mom in the most professional and caring manner. They should be very proud of how they conduct themselves. She appreciates everything you do for her.

As a family, we would recommend Alina to anyone.

A carer has provided excellent service every day, including Christmas Day and other bank holidays.

Assessment team very good also, but found the finance team (HQ) not so amenable, especially for those who do not use technology.

Dad is extremely happy with the care he is receiving. And very happy with the carers who make him laugh! Lovely to see him exchange with the carers. Feel Dad is in safe hands who look out for Dad. After having such a bad experience before Alina Homecare. Dad is a self-funder but not a man with plenty. Unfortunately not able to discuss money with Dad so that is my only worry with the care!

Following a fall during the earlier part of last year, my wife suffered severe depression caused by a lengthy stay in hospital. Having received some initial care we sort further help and were referred to Alina Homecare and found them to be most professional in the initial contact with us. Since agreeing to accept what was agreed have been more than pleased with their service of care. We have found the office staff very pleasant and resolved any query to our satisfaction. The carers themselves give a service of care second to none. They are always very cheerful polite and on time. My wife and I are very pleased with the care that has been given and would not hesitate to recommend Alina Homecare to friends or family in the future. Another service liked is the rota sent weekly advising of names of carers and time due the following week.

Alina Homecare Bromsgrove have provided care support for my wife for about seven months. The service we have received has been exemplary and cannot be faulted. Should we require help in the future I would have no hesitation in asking Alina to provide it.

My wife has suffered with a health problem for a number of years, eventually requiring me to become her carer. After a fall earlier in the year and hospitalisation, additional assistance was required. Alina Homecare have provided that in a professional, friendly and positive manner. The daily visits make the day easier for us and all tasks are completed to a high standard.

Alina Homecare Bromsgrove have provided care support for us for nine months and based on their overall quality and reliability we have now increased their weekly hours of service provision to better serve our changing needs. Punctuality, reliability and continuity within the core carer team allocated to us have been key elements for the provision of quality care and Alina Bromsgrove have worked well to deliver on all aspects despite the increased demands and challenges faced by care service providers. Alina's local Manager and her team have always proved most helpful and professional in their dealings with us, responding positively to any enquiry or issue raised for clarification or attention. We would not hesitate to recommend Bromsgrove Alina Homecare. Thanks to all of the Alina Bromsgrove Team.

Alina care is a brilliant organisation. The care team are polite, helpful and they can't do enough for my mother. They always keep me informed. Also, help with doctors' appointments. We are so pleased with Alina care, I would recommend them to anyone with loved ones who need that little extra day-to-day help. Thank you all at Alina care.

The staff at Alina Homecare have been very attentive to my mother's care and needs they go above and beyond the call of duty, giving a very personal caring standard of care. It is so much more than a job to them. The staff genuinely care and it shows, even when they don't have time as they are needed in one place and another they always take that extra bit of time and consideration. Thank you very much to you all, nothing is ever too much to ask.

My dad's carers are kind and compassionate and have taken the time to get to know him and to make him feel comfortable. We are very happy with the care provided so far and would recommend Alina Homecare.

I cannot speak highly enough about the care I receive from the carers. They are all so very helpful and obliging. I very much enjoy their company.

We can’t thank the staff of Alina Homecare enough for the support and professionalism with the care of my mother-in-law. My mother-in-law liked the carers so much and was at ease with them right from the start. I have no hesitation in recommending their services to anyone who is looking for help with the care of their loved ones.

Alina Homecare provided home support to my great Aunt from February 21 through to late November when she sadly passed away. Throughout that time all of the staff did all they could to help my Aunt feel safe and comfortable at home. I always felt confident that they would provide a high standard of care and support. I would happily recommend their services.

I found Alina Homecare to be excellent and very efficient. They provide all the support you need. All the staff are very kind and professional. They looked after my father-in-law very well. Thank you.

We have been so impressed with the level of care and professionalism shown by Alina. They stepped in immediately when we were let down so badly by our previous care provider, caring for both Dad and Mum. They provided both personal care and companionship and went "the extra mile" to entertain Mum who not only had dementia but was blind. Knowing Mum and Dad were in safe hands meant we could cope. Thank you to all carers for an excellent homecare service.

We were so lucky when we picked Alina Homecare, they were all experienced and caring people. They were local people so could talk to mom about things in the past making mom's acceptance to have carers in her home. They built up a wonderful relationship with mom which was so lovely, as they understood her needs completely. They would play Elvis Presley music for mom and sing, dance, joke and have some great fun with mom. This made everything that mom was going through so much easier for mom and the family to deal with. We all benefitted from their support and are an amazing company and team, who were always contactable by phone and ready to support us in any way they could. Thank you so much.