Care Provided by Fosse Healthcare - Leicester
Types of Home Care
- Nursing/Nurse Led Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Companionship
Household Services
- Food Preparation & Serving
Other Care Provided
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Fosse Healthcare - Leicester to get a personalised quote
Good to Know
Group / Owner
- Fosse Healthcare Ltd
- Private Owned
Person in charge
- Kayleigh Cooper (Manager)
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Fosse Healthcare - Leicester Reviews (3)
Over all time Fosse Healthcare - Leicester has 3 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Fosse Healthcare - Leicester
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Review from Kathryn S (Sister of Client) published on 20 April 2021 Submitted via Website•
Overall Experience
Following a fall down the stairs and the resulting hospitalisation, my sister received support from Fosse Healthcare for three months. The support she received was excellent - the ladies who visited were punctual, friendly, supportive and professional as well as extremely caring. Any issues, though...
Following a fall down the stairs and the resulting hospitalisation, my sister received support from Fosse Healthcare for three months. The support she received was excellent - the ladies who visited were punctual, friendly, supportive and professional as well as extremely caring. Any issues, though only minor, were promptly dealt with at the time or following a phone call. Should there be a need for this type of support in the future we would certainly talk to Fosse Healthcare. So, a big thank you to all the team involved.
↩Reply from Collette Compton, Marketing Manager at Fosse Healthcare - Leicester
Thank you so much for your wonderful review; I will be sure to share this with our Leicester care team, too. All the best to you all.
Review from Melvyn W (Next of Kin) published on 14 February 2020 Submitted via Website•
Overall Experience
The carers are very good but the organisation behind them is shocking. When you contact the office, if you are able to get through, they do not seem very organised. On several occasions, they have promised to ring me back but I am still waiting! No one seems to be in charge. At weekends when a lot...
The carers are very good but the organisation behind them is shocking. When you contact the office, if you are able to get through, they do not seem very organised. On several occasions, they have promised to ring me back but I am still waiting! No one seems to be in charge. At weekends when a lot of problems occur you cannot get hold of anyone. This is very frustrating!
↩Reply from Collette Compton, at Fosse Healthcare - Leicester
Hi Melvyn, thank you so much for taking the time to send us a review. It is fantastic to hear you are happy with the care staff your family has been working with; I will pass your five-star feedback along.With regards to office staff, I would be very interested in finding out more so we can...
Hi Melvyn, thank you so much for taking the time to send us a review. It is fantastic to hear you are happy with the care staff your family has been working with; I will pass your five-star feedback along.With regards to office staff, I would be very interested in finding out more so we can investigate further. If you would be happy to provide more information please contact me and I will then pass your feedback across to Senior Management myself so this can be addressed. Regards.
Review from Maegan W (Friend of Client) published on 25 May 2017 Submitted via Website•
Overall Experience
Fosse Healthcare is such an Amazing care company we have used many other care companies before Fosse and it is definitely the best! We had a few problems with timings but once I had spoken to management it was sorted and if they do struggle they have always called me to let me know and have always...
Fosse Healthcare is such an Amazing care company we have used many other care companies before Fosse and it is definitely the best! We had a few problems with timings but once I had spoken to management it was sorted and if they do struggle they have always called me to let me know and have always tried their best.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Fosse Healthcare - Leicester
How many Carers does Fosse Healthcare - Leicester employ?
Fosse Healthcare - Leicester employs 66 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Fosse Healthcare - Leicester to verify any information. View our terms and conditions. Fosse Healthcare - Leicester has a Basic Service -what a Basic Service includes.