Over all time Signet Healthcare Ltd has 3 reviews.
Overall Experience
2
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0
0
1
Date Published
3
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3
Reviewer Connection to Signet Healthcare Ltd
1
1
1
Total of 3, showing 1-3
Review from Ahmad B (Son of Client) published on 11 October 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My late mother was under their care for almost four years. They are very professional, helpful, caring, supportive, dependable and reliable,
especially one of the qualified nurses who is very supportive and very professional. Always punctual, always treated my mother with dignity and kindness. Would
nurse my mother, who was fully bedbound with advanced Parkinson's, to the best of his ability.
Reply from Esther Kinyua, Manager at Signet Healthcare Ltd
Thank you for such an encouraging review. We really appreciate. It was our absolute pleasure to care for your mum. You provided our care workers the support needed as we cared for her. Thank you…read more
Review from Nicki F (Client) published on 20 March 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
We started using Signet Healthcare after trying four care teams in the area for our darling Dad, who had a complicated condition and required a team of carers throughout the day to support him and myself. We met two members of staff first who carried out an extensive assessment of Dad's needs and continued
to monitor and update requests as things changed. The care team who came on a regular basis, as well as other members, were amazing, prompt, accessible, attentive to Dad's needs and extremely sympathetic; Signet was always ready to help with changes to medication or Dad's condition as he deteriorated and provided a real lifeline to the Dads care plan. I can’t thank them enough for helping us on what was Dad's last journey in life. They made him comfortable and safe and gave him his dignity - where Dad was very intelligent and understood what was happening in his beautiful home. Thank you, Signet; the family will never forget how you helped in those challenging times.
Reply from Esther Kinyua, Manager at Signet Healthcare Ltd
Thank you, Nikki, for leaving us such a lovely review. We were privileged to have worked with your dad in his last days. You and your family gave our care workers phenomenal support as they looked…read more
Review from M N (Father of Client) published on 24 November 2021
Submitted via Website • Report
Overall Experience1.0 out of 5
Carers arrived with no care plan, no PPE, and needed shadowing. I asked the company to shadow them, but instead blamed me for refusing carers (I have CCTV), and blamed social services for not supplying the care plan, which the social services had supplied. The problem is these carers had poor skills,
broken English communication problems.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
13 Sep 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Signet Healthcare Ltd
What Type of Services does Signet Healthcare Ltd offer?
Signet Healthcare Ltd offers Home Care.
How many Carers does Signet Healthcare Ltd employ?
Signet Healthcare Ltd employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Signet Healthcare Ltd to verify any information. View our terms and conditions. Signet Healthcare Ltd has an Basic Service - more info.