1st Homecare Solutions Ltd

The carers provide a consistently high level of care and support. They work hard and also take time to have a chat with my mother so that she feels cared for and supported. They are always courteous and friendly.

You know when you are in good hands when a service provider steps up when the unexpected happens. 1st Homecare Solutions adapted when a crisis occurred with my mother and we were on holiday. The additional support they gave to Mum and ourselves meant she was happy and safe and we could return to enjoying our respite break without worry. When you care for people long term, stress-free time is worth its weight in gold. We will therefore continue to use 1st Homecare Solutions hopefully long into the future.

My mother-in-law receives weekly companionship visits from 1st Homecare, they have been very successful especially because they are able to provide a carer that speaks her mother tongue. My mother-in-law has built a great rapport with the carer and really enjoys being able to communicate in her own language.

My mum has two visits per day and the carers who visit her on a regular basis are brilliant, they are always polite caring and respectful. My Mum has dementia but they are always mindful of this when speaking to her.

Mum had carers from a different care company for four years but at the point when she needed additional care, they were unable to provide it. 1st Homecare stepped in at very short notice and initially provided one carer, twice a day. Mum's requirements increased rapidly and at every point 1st Homecare were able to accommodate the changes and increased the number of carers and frequency of visits in line with Mum's needs. This ultimately involved two carers, four times a day. This was a huge comfort to me as I felt the staff genuinely cared about the service they provided and wanted Mum to be comfortable and have dignity in the last few weeks of her life. Nothing was too much trouble, changes to requirements were always doable, communication was first rate. All the carers were excellent. Kind, cheerful, compassionate and all treated Mum as an individual. 1st Homecare can be very proud of the service they provide.

Obviously, there are rare blips and also sometimes shortages, as per the national issue and most, but overall good.

We have been using this service for a few months and have been very satisfied with it. The care comprises giving my husband a light lunch, taking care of any needs he has and talking to him when he’s not dozing. He enjoys the variety of nationalities he meets.

We’re very happy with 1st Homecare’s service and it’s a huge relief to know they are making sure our Mum is ok every day.

They are very professional and so friendly and genuine. I would happily recommend them to anyone looking to have that extra support and care for their elderly loved ones. First-class care from 1st Homecare!

1st Homecare Solutions have been taking care of my sister for almost a year now. She is housebound, partially sighted with very poor mobility and struggles with day-to-day activities. Having always been a proud and independent woman, it was hard for her at first to accept the help she really needed. The staff at 1st Homecare have made it possible for her to remain in her own home where she feels safe and well cared for and she now looks forward to their visits each day. From my part, as her sister living over 100 miles away, I take comfort in knowing that she is being looked after so well by such a professional and hard-working team of people and having met a number of them during my visits to her I am in awe of their dedication and desire to do their best for their clients. Credit also to the office staff who respond to any concerns I may have promptly and efficiently. Nothing has ever been too much trouble for them. I can't thank them enough on behalf of myself and my sister.

Staff are very friendly. Always ask if anything needs doing above required. Take time to talk to my dad. On occasion I have spoken to the staff in the office or by email, they have been very helpful. Thank you.

It has made a huge difference to all our daily lives, we are very grateful in the knowledge that he is being so well cared for and we trust them all implicitly and would have no hesitation in recommending the company to anyone who is toying with the idea of extra assistance, it has been a lifeline for us all.

Very happy with the care I am receiving. Carers are very helpful and polite. A pleasure to have them care for me. I'm very lucky and thankful to have them. Thank you all very much for having them.

Mum really looks forward to and enjoys the visits from her carers. The carers note any requests I have put on the post-it notes. Their visits have made a difference to Mum's outlook on life and she is more positive about her health issues. Recently I used the Live in Carer service, whilst Mum's partner went away for a break. That worked very well and Mum spent a happy week. The carer looked after Mum with sensitivity and her speech was much improved. I recently saw the care 'in action' when I brought Mum home from a GP appointment. The carer was so welcoming, helping Mum into the house, removing her coat and offering her a cup of coffee. I have nothing but praise and gratitude for the carers. Thank you.

1st Homecare Solutions, in Leighton Buzzard, are wonderful in helping my mum to stay in her home, as long as possible. The carers are kind, practical and the assessment prior to starting, was thorough and well planned. They listened to our requirements as my mum has Parkinson's and Dementia and needs to be assisted getting out of bed, toileted and washed/dressed. I can truly recommend the great staff here. They are a caring and compassionate team and very reliable.

1st Homecare have provided an excellent service for my mother at her sheltered housing accommodation. Most importantly, my mother feels comfortable around the team, which is very important, also, the service provided, is at a very high standard.

All the carers are so very kind and helpful to my mum. They are very friendly and their caring nature shines through. This month, Mum's visits have had to increase to two carers, four times a day and she looked forward to their visits. She loved hearing about their holidays, families, etc. When Mum was having one carer twice a day, they tried very hard to keep the continuity of sending the same carer, who became used to Mum's ways and likes and dislikes and that was very helpful. Even with four visits a day, one of the carers from each visit would usually come on the next visit, which again provided continuity. The office were always very obliging and never let us down when we had to ask for extra visits, etc. I would absolutely recommend them to anyone, needing care.

They were very helpful when my father was taken into hospital and his circumstances changed and freely gave me good advice. I cannot fault the help they have been to my family and am grateful for their continuing support.

I have care which has been a great help to me.

As I usually have the same carer, I am fortunate to have such a good working relationship. I look forward to her coming each day and we have some interesting chats.