1st Homecare Solutions Ltd

The carers are very good. Timings of carers are not usually correct. I would like a telephone call when the times are changed. The staff are not good in the office, they don't give a message to each other.

I have been happy with the work, dedication, friendly attitude and devotion, I have received from the carers. They are a great bunch of people and Homecare are very fortunate to have employed these lovely people.

1st Homecare provided an excellent service, helping my Mum before and after a hospital stay just prior to Christmas. Mum liked all the carers, they were very friendly and kind and generally on time each day. We are only stopping the service because Mum has fully recovered and regained her independence, thank goodness, but I would absolutely call on them again if Mum felt she needed a bit more help.

We are very happy with the care provided for mum. Office staff are always friendly and helpful. We cannot fault the care staff. They are kind and sensitive to mum's needs. Always on time and happy. It’s our first time that we’ve had to consider outside care. It is all very daunting but feel we made the right choice with this company. We are confident to recommend to others.

My mum is very happy with the care and the staff provided by 1st Homecare Solutions Ltd. The staff are very friendly and show kindness to mum on every visit. It is good to know she is being looked after in a pleasant and dignified manner.

The carers are kind and helpful, and the managers and office staff were extremely responsive to my parent's changing situation and had visits organised very quickly. The online app worked very well so that I could see what the carers had done on a daily basis and it was a good method of communication.

The carers attending to my mother are kind and helpful and she feels comfortable with them. The app is very useful for checking how things are going when I can't be there. The staff in the office are always helpful if any issues do arise.

Some are very good and some not so much.

We are very grateful for the continuing support of 1st Homecare through all the challenges of the pandemic. And the positive way they have responded to all the necessary changes and maintained their quality of care through it all.

Their visits always cheered my wife up and I will use the company's services again, should the need arise. Thank you.

I find all the carers most helpful and kind.

I am happy with all my carers and all they do for me.

1st Homecare Solutions Ltd have been very supportive and conscientious with my care. They are friendly, thoughtful and aware when moving and handling of my needs. I wouldn't hesitate in recommending 1st Homecare Solutions.

Lovely people who look after mum and all help me with anything.

I've been having 1st Homecare for a few months and have found it a nice experience. The carers help me get out of the house to socialise. Nothing seems to be too much for them to do for you and they often go out of their way for you.

All of the carers are thoughtful and very good at their jobs. They keep my dignity intact and also always ask for consent. The carers help me to take care of my pet parrot.

Everyone we have come across is extremely caring and kind. Whatever you ask of the carers, they will try their utmost to do it for you.

I have been using this company for years. Great care, very caring staff who genuinely care about their clients. They go the extra mile to help in any way they can.

Excellent for all the kindness in everything they do for me.

My mum who passed away last November was cared for by 1st Homecare. 99% of the staff were fab, caring and very supportive. I know that mum and I sometimes found the timetable a little frustrating but sadly this is the nature of care in the home. But the carers, in main, (one that mum did not take to wasn't with the company very long) were lively and supportive and understanding and funny and above all caring and human. I am always amazed at those who undertake this work knowing how little they are paid and so much is expected of them. Thank you!