All the care professionals were superb, they were friendly caring and compassionateMarilyn S(Daughter of Client/Service User)
The whole team at Home Instead really cares about my mum's well-being.Q P(Daughter of Client/Service User)
a very flexible service as care requirements change frequentlyAndy K(Son of Client/Service User)
All the care professionals were superb, they were friendly caring and compassionateMarilyn S(Daughter of Client/Service User)
The whole team at Home Instead really cares about my mum's well-being.Q P(Daughter of Client/Service User)
a very flexible service as care requirements change frequentlyAndy K(Son of Client/Service User)
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January 2021).
Home Instead Sutton supports older people to live well and safely in their own homes across Cheam, North Cheam, Banstead, Belmont, Sutton, Carshalton, Wallington, Woodmansterne, Hackbridge, Morden and Beddington.
Many clients choose Home Instead because of...
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January 2021).
Home Instead Sutton supports older people to live well and safely in their own homes across Cheam, North Cheam, Banstead, Belmont, Sutton, Carshalton, Wallington, Woodmansterne, Hackbridge, Morden and Beddington.
Many clients choose Home Instead because of the companionship-based care provided. Home Instead works hard to match Care Professionals with clients and ensure consistent service of Care Professionals with clients.
Through this attention to detail Care Professionals often establish strong bonds with clients and clients' families and become valued companions.
Home Instead supports and cares for all clients in all sorts of ways, ranging from companionship to home help, personal care and specialised dementia care.
Home Instead is recognised for the quality of Alzheimer's and dementia care provided and have a City and Guilds accredited training programme that provides staff with the tools to provide the best care possible.
Home Instead are as much about their training as well as the compassionate people employed. The focus is on passionate and warm-hearted Care Professionals who recognise that it’s the little things that make the difference.
Care Provided by Home Instead (Sutton)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£38 - £39.50
Weekly Live-in Care
£1,659 - £2,002
Contact Home Instead (Sutton) to get a personalised quote:
£38.00 per hour weekdays between 07.00 and 20.00.
£39.50 between 20.00 and 07.00 evenings and at any time across the weekends.
The price(s) shown are provided by the agency. Contact Home Instead (Sutton) for full pricing details and T&Cs.
Home Instead (Sutton) has a Review Score of 9.9 (9.912) out of 10, based on 18 reviews in the last 2 years. Over all time Home Instead (Sutton) has 41 reviews.
Review from Andrew B (Son of Client) published on 23 March 2023 Submitted via Website•
Overall Experience
We approached Home Instead (Sutton) to provide care givers for my parents back in October. The people who came were kind, friendly and empathetic, always finding time not only to do what was required but to have a little chat as well. They came on time and my parents built up a nice relationship...
We approached Home Instead (Sutton) to provide care givers for my parents back in October. The people who came were kind, friendly and empathetic, always finding time not only to do what was required but to have a little chat as well. They came on time and my parents built up a nice relationship with them and looked forward to them coming. Knowing that someone was coming in to see them twice a day gave the family some comfort. When one of them was unwell we were always told promptly.
↩Reply from Alison Legg, Registered Care Manager at Home Instead (Sutton)
Thank you so much for your kind words it was our privilege to help your parents. The team really enjoyed their time with them and we wish them all the very best for the future. Kind regards, Alison
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 August 2026
Overall Outstanding
CaringOutstanding
EffectiveOutstanding
ResponsiveGood
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Home Instead (Sutton).
There are no accreditations posted yet for Home Instead (Sutton).
Meet the Team (5)
Alison LeggJob Title Care ManagerJoined 2010
Care Manager for Home Instead Sutton.
Hayley ThompsonJob Title Assistant care ManagerJoined 2013
Assistant Care Manager for Home Instead Sutton.
Ruth DoubellJob Title Client Quality SupervisorJoined 2020
Client Quality Supervisor at Home Instead Sutton.
Hannah WilsonJob Title Lead Care CoordinatorJoined 2018
Lead Care Coordinator at Home Instead Sutton.
Emily HiltonJob Title Care Pro Quality SupervisorJoined 2020
Care Pro Quality Supervisor at Home Instead Sutton.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Sutton) to verify any information. View our terms and conditions. Home Instead (Sutton) has an Enhanced Service -what an Enhanced Service includes.
