The carers have always been very helpful and reliable.Alison A(Daughter of Client/Service User)
The carers have always been very helpful and reliable.Alison A(Daughter of Client/Service User)
Bluebird Care Cheshire West & Flintshire is a CQC rated OUTSTANDING care provider who is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. They cover all of the Cheshire West and Chester areas including the county of Flintshire.
With kindness and compassion, their highly trained and trusted...
Care Provided by Bluebird Care Cheshire West & Flintshire
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 15 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £38 - £39.50
- Weekly Live-in Care Fees: £1,600 - £2,000
We can deliver 15 minute calls through to 1 hour calls or more if required. Calls can be once a day or up to four times a day depending on the needs of the individual receiving the care. We also offer round the clock Live In Care as an alternative to moving into a Care Home for individuals or couples.
Contact Bluebird Care Cheshire West & Flintshire to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Rebecca Zartarian (Director)
Bluebird Care Cheshire West & Flintshire Reviews (66)
Bluebird Care Cheshire West & Flintshire has a Review Score of 9.8 (9.842) out of 10, based on 13 reviews in the last 2 years.
Over all time Bluebird Care Cheshire West & Flintshire has 66 reviews.
Bluebird started looking after my wife Verena over 5 years ago and I continued to use their services after she passed away 2 years ago. I find the visits 3 times a week very helpful covering household chores, personal care and social interaction. They are reliable and friendly which is how I like it.
Thank you Lance for your kind words. It was a pleasure caring for Verena and it is also a pleasure caring for you. We are please that you have been part of our Bluebird Care family for over 5 years, long may it continue. Rebecca
I have been extremely pleased with the care my mother has received from Bluebird Care. They are all very Approachable and flexible. The timekeeping is excellent carers arrive on time always happy and helpful. I have found all the carers kind not only with me but especially with my mother . If we need extra help it is only a phone call away. I would highly recommend Bluebird Care to everyone.
Thank you for your kind words and taking the time to complete this review. We are proud to receive such wonderful reviews and it demonstrates that we deliver what we say we will. It is lovely to hear that you also feel that everyone treats you with kindness also. Best wishes and thank you once again for your kind words, I will certainly share them with the team. Rebecca
I recently visited to find my Dad happy and relaxed, warm and comfortable-he was dressed appropriately in warm clean fresh clothes and was clearly showered, shaved, teeth cleaned, hair clean and brushed -such a delight to see him as he was when my Mum was with us!
The house was immaculate-clean and tidy -washing up done- surfaces wiped -washing done -a small amount of hoovering done too to maintain the cleanliness. All our requests regarding his meals have been followed and there are rarely uneaten meals left on the table as the carers have understood that he needs companionship while he eats.
We love the feedback from the visits and the fact that the carers are taking the time to talk to my Dad as well as caring for his basic needs.
We cannot thank Bluebird Care enough!
We are truly delighted to hear that your dad is happy, comfortable, and receiving the level of care he deserves. Our team takes great pride in ensuring not only physical well-being but also emotional support and companionship, so knowing that...
I cannot express how much help and support the team have given to my son and the family. They are so caring considerate and very professional. Nothing is to much trouble .my son looks forward to them visiting and loves chatting as they take excellent care .Thankyou Bluebird for helping us restore our faith in the care system .
Thank you for taking the time to complete this review. We are proud to be able to restore your faith in the care system and for recognising our professionalism. We look forward to supporting you and you son for a long time to come. Our care team look forward to seeing him too!
My brother in law received his first visit in November 2024. Every night since then he has been delighted with the service he has received, he really looks forward to each visit enjoying the banter, and the proffesional and respectful way he is treated.
Thanks for taking the time to complete this review. We are pleased that your brother in law looks forward to his visits. Having that relationship with the carers and being able to have good banter must give you peace of mind too. Long may it continue. Thanks again
The app is an excellent way for family to read the daily report and see who provided care each day and how it went.
Visits have been timely apart from one day when the carer ran an hour late but accept these things happen on occasions so no problem.
Staff have been attentive and the family are happy and have no complaints. Great service thank you.
Thank you for taking the time to complete this review for us, it is appreciated. It is good to hear that as a family you are finding the benefits of using the app, enabling you to have access to care notes and the rotas. I will be sure to share you comments with the team. Thank you once again
My sister is provided with consistently excellent care by her carer and the backup that is provided by all the staff at Bluebird Care Cheshire West and Flintshire. I would highly recommend Bluebird for providing care services to anybody in need of care services.
Thank you for taking the time to complete a review on behalf of the care we provide for your sister. We appreciate that you are not local and have the trust in the service we provide for her. We hope to continue to support her for many years to come. Thanks again.
But along came my angels without wings. I have my personal care creams and deodorants applied. Then downstairs and they make me a brew just as I like it. And then we have a good chat put the world to right. Nothing is too much trouble for these angels coming in and looking after my needs, but now I couldn't do without them. I would highly recommend Bluebird for the care I receive.
Thank you.
Thank you for taking the time to complete such a detailed review for us, it really is appreciated. We are so pleased that we have been able to support you with such quality and huge improvements from your previous experience. Thank you also for the recommendation as this gives others the insight...
The management team in Chester are super.
They are responsive and easy to contact. There is a very high level of professionalism.
We feel that Bluebird Care give the very best level of homecare and we have recommended their services, and friends and family in other parts of the country now use BB Care.
Thank you for all you do.
Thank you so much for your detailed review, you are a great advocate for Bluebird Care! We are both proud and pleased to be able to offer our premium service to your Mum and that you recognise the dedication of the care team. I will make sure your compliments are passed on to the team. Thanks again for taking the time to complete this review, it is really appreciated.
My parents and I have been very impressed with the service provided by Bluebird care. I asked Bluebird to meet my parents to explain what support could be provided. A staff member gave me an in depth report of the visit giving an account of how my parents responded and what could be arranged moving forward. Since we assigned Bluebird to a weekly visit they have done excellent work supporting my dad who has dementia and assisting my mother. We would highly recommend their services to friends and family.
First of all, thank you for taking the time to complete such a glowing review for us, it is appreciated. We are pleased that you have had such a positive experience with us and that you would recommend us. It is so important when someone is looking for care, the quality is validated by our customers and their families. Best wishes, Rebecca.
Punctual and polite. They always make you feel at ease when with you, may have only been with them for a month or so, so would promote their services to other people who might need help in future for their care.
Thanks for your review, we are pleased you have been impressed with the support you have received so far. I am sure we will continue to build that trusting and professional relationship we have already started. Thanks again.
We have been really pleased with the care provided by Bluebird Care. After several falls it was becoming increasingly difficult for our father to live at home on his own since none of us live in the immediate area. We had a live-in carer provided by Bluebird for two weeks which my father really enjoyed in the end (he was a bit sceptical in the beginning!), he made progress getting back on his feet and felt much safer having someone around 24/7. After the live-in care period finished, we have had three visits per day organised by Bluebird. I can always see on an app what time visits are booked for, what is planned and what has been done which is extremely helpful. The carers are all lovely and the staff in the office are incredibly kind and helpful, just a phone call or email away and they always write back immediately if there are questions or queries. It's very easy to adapt the care schedule. I thoroughly recommend Bluebird.
Thank you for taking the time to complete this fantastic review. We are pleased you have experienced such quality care from all of our team, especially when you live so far away! We will continue to care for your father, keep regular communication with you all and amend his care plan according to his needs. Thanks again for spending the time to complete this review.
I am very pleased with the service I receive Monday to Friday, I have the same girl every day and she is always on time. I have no hesitation in recommending the company to anybody at all and have already done so.
Thank you for taking the time to complete this review for us, we really do appreciate it. We are so pleased that you are happy to recommend us. Thanks again.
I cannot commend Bluebird Care agency enough, I know for a fact that Mum would not be in her own home now if it wasn’t for all the love and fabulous care Mum has received. This stems from management to carers. They look after Mum like they would their own mum and as a nurse myself, I know this is hard to come by. Even my mum’s little dog is loved and looked after care by the lovely care staff. I can’t thank Bluebird enough, keep doing what you are doing! You are all amazing.
Thank you so much for taking the time to complete this review and for the kind words. I will ensure that these are passed to the team also. We are so pleased that you can see the quality of care we deliver to your mum and understand the value it brings. Thanks once again.
They go above and beyond. We’ve had some difficulties with Mum and they have been utterly amazing, both carers and management alike and I cannot praise their kindness and professionalism enough.
If you need someone to be there for your loved one, these are the people to turn to.
A million thank yous to you all.
What a wonderful review! Thank you so much for taking the time to complete it and the fantastic comments, I will be sure to share them with the team. It is pleasing to see that you understand the efforts we go to, to support your mum and appreciate it. We aim to deliver a high standard of care always. Thanks, once again, for your review.
My late father, who passed away in February, had the services of Bluebird Care for several years. We got to know individual carers very well which is a great bonus, particularly to elderly people in terms of reassurance and familiarity. Carers were always kind, considerate, empathetic and reliable. My mother continues to have Bluebird 'sitters' several times a week and she enjoys chatting to them. They show an interest in each client, which is so important. Thank you.
Thank you for taking the time to complete a review for us. I know that all the carers were very fond of your father and really cared for him over the years. We are pleased to continue to support your mum and are glad you both appreciate the time. Best wishes.
I found the office staff pleasant and quick to our requests and concerns.
Thank you for your lovely response. It was a pleasure caring for your Mum and we are glad it gave you and your brother peace of mind knowing she was being well cared for whilst you both live a distance away. Best wishes Rebecca.
The moment my elderly cousin needed care and I had got in touch, the efficiency of setting a plan up was really good. Cannot fault the company as has helped make a difficult situation a lot easier and we fully trust company with our cousin's care, also our cousin really enjoys their visits so it's a win-win. Thank you.
Thank you so much for taking the time to complete this five star review for us. I know the team work so hard in ensuring the set up is a smooth and seamless one. We are so pleased you feel that you can trust us to take care of your elderly cousin and that they are already enjoying and looking forward to the visits. I will pass on your lovely comments to the team, thank you.
My mother was able to continue to live in her own home with kind and compassionate care on her daily care visit up until a fall resulted in her having to go into nursing care. The family are so very grateful for the extra months she was able to have at home.
Thank you so much for taking the time to complete this review for us. It is lovely to hear that we were able to help your Mum stay at home for as long as possible. We wish her well in the new phase of her life journey. Thank you once again. Rebecca
We have been using Bluebird Care since January 2023 and the company has now sourced two regular, reliable and kind carers.
Each of the two carers brings their own personality to their caring role and I feel that I can trust each of them completely with the safety and well-being of Mum which in turn gives me freedom to continue with my own job and daily activities.
Mum has dementia however both carers ensure Mum never feels alone and by doing activities and engaging in natural conversation with her, I feel this has had a positive impact on Mum’s overall mental well-being.
On occasions when I’ve had any queries about care in general terms, I would say that Bluebird Care has listened and responded appropriately and in a timely manner.
Thank you for taking the time to complete such a great review. It is great to hear that the care team are having a positive impact on your mum, that is what we hope to achieve. We are also pleased that having two carers has meant meaningful and trusting working relationships have been formed...
Regulatory Rating
Care Inspectorate Wales (CIW) Rating
Date: 04 March 2026- Well-being Excellent
- Care and Support Good
- Leadership and Management Good
News (0)
There are no news items for Bluebird Care Cheshire West & Flintshire.
Awards / Recognitions (9)
- Recipient: Bluebird Care Cheshire West & FlintshireDate: Friday 30 May 2025
- Recipient: Bluebird Care Cheshire West & FlintshireDate: Friday 31 May 2024
- Recipient: Bluebird Care Cheshire West & FlintshireDate: Wednesday 31 May 2023
Meet the Team (5)
Rebecca joined Bluebird Care in Autumn 2017 and came with lots of skills in management and leadership. She supports the growth of the business whilst also supporting the operational side. Rebecca enjoys meeting the customers whilst conducting reviews out in the community. She is also keen on finding ways to engage with the local community and has developed links that have been beneficial to both carers and customers.
Rebecca is passionate about promoting career pathways linked to Health and Social Care and can quite often be found giving talks to local schools and college pupils about opportunities available to them.
Rebecca is the Registered Manager for both England and Wales, ensuring all regulations are met for the Care Quality Commission and Care Inspectorate Wales.
Simon's background in customer service management for retailers and banks has driven his desire to ensure that we constantly meet the customers' needs and expectations. He has a passion for care and has built his business on his cornerstones of the business which are: QUALITY, SERVICE, VALUE and TRUST.
Bluebird Care Cheshire West and Flintshire services have grown, and we are regularly requested to provide care for elderly customers, supporting learning disabilities and those with physical disabilities. We are currently working alongside private customers, Age UK, Cheshire West and Flintshire Social Services, Child and Adult Mental Health teams, insurance providers and local hospices.
Ann joined Bluebird Care in January 2019 and came to us with lots of finance experience. She supports the team with invoicing and payroll. Ann works closely with Simon, the Director, in managing the business's finances.
Vicky started as a Care Assistant and has worked her way through the ranks, and is now our Deputy Manager. She works hard to ensure that all the customers are receiving the highest quality of care by training and supporting the care team who provide this. She is a great asset to the team.
Louise has been a loyal member of our Bluebird Care team since December 2017. She has been involved with care delivery and coordinating care for our customers. Louise also plays an important part in the training and development of all of our care team.
Frequently Asked Questions about Bluebird Care Cheshire West & Flintshire
How many Carers does Bluebird Care Cheshire West & Flintshire employ?
Bluebird Care Cheshire West & Flintshire employs 45 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Cheshire West & Flintshire to verify any information. View our terms and conditions. Bluebird Care Cheshire West & Flintshire has an Enhanced Service - more info.