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Bluebird Care Cheshire West & Flintshire

Riverside House, River Lane, Saltney, Chester CH4 8RQ
Bluebird Care Logo
Top 20 award
Bluebird Care Cheshire West & Flintshire logo
The carers have always been very helpful and reliable.Alison A(Daughter of Client/Service User)
Bluebird Care Cheshire West & Flintshire, Chester
Bluebird Care Cheshire West & Flintshire, Chester
Bluebird Care Cheshire West & Flintshire, Chester

Bluebird Care Cheshire West & Flintshire is a CQC rated OUTSTANDING care provider who is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. They cover all of the Cheshire West and Chester areas including the county of Flintshire.

With kindness and compassion, their highly trained and trusted...  

Care Provided by Bluebird Care Cheshire West & Flintshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £38 - £39.50
  • Weekly Live-in Care Fees: £1,600 - £2,000
Our fees range depending on the length of the calls that are required. The fees are discussed at the initial enquiry stage. We believe that our fees are in line with other providers in our local area.

We can deliver 15 minute calls through to 1 hour calls or more if required. Calls can be once a day or up to four times a day depending on the needs of the individual receiving the care. We also offer round the clock Live In Care as an alternative to moving into a Care Home for individuals or couples.

The price(s) shown are provided by the agency. Contact Bluebird Care Cheshire West & Flintshire for full pricing details and T&Cs.

Contact Bluebird Care Cheshire West & Flintshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rebecca Zartarian (Director)

Bluebird Care Cheshire West & Flintshire Reviews (68)

9.8

Bluebird Care Cheshire West & Flintshire has a Review Score of 9.8 (9.826) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebird Care Cheshire West & Flintshire has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from N P (Son of Client) published on 3 March 2022 Submitted via Website
Overall Experience

Bluebird have attended my mum, weekdays for two years now. They are consistently attentive and sensitive to arisings, inevitable with older people. They always respond to arisings quickly. They show initiative to contact medics if required. My mum likes them.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

We are delighted to be caring for your mum and know this gives you peace of mind. Thank you for your kind words.

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Review from Tracey W (Wife of Client) published on 3 March 2022 Submitted via Website
Overall Experience

Bluebird Care has been looking after my husband now for almost three years. At first, everything was new to us and at times, very trying, but with the care and determination of the carers, things have become so much easier. They have become part of our family and they help and support not only my husband, but myself too.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for your lovely comments. We enjoy supporting you both.

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Review from Susan S (Wife of Client) published on 9 December 2021 Submitted via Website
Overall Experience

Bluebird Care has been providing help for my husband for some time now. Everyone is really nice and helpful our regular carer, is so good with my husband and tries so hard to get him to go for a walk! He might yet surprise her and agree! Everyone who has been here and everyone in the office is really helpful and nothing is too much trouble. I’m very happy with the service we get from Bluebird Care.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for your kind words, Susan! We are looking forward to the day your husband says yes to a walk. We always do our best to help and support.

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Review from Veronica P (Daughter of Client) published on 28 June 2021 Submitted via Website
Overall Experience
Bluebird provided carers for my mum from October 2019, when she came out of hospital after a fall, until she died in November 2020.
Mum had always disliked the idea of having carers, but her experience with Bluebird changed her mind. The carers were more like friends to mum. They showed her such respect.

My brother and I were so grateful to Bluebird for all the care they gave mum in the last year of her life. I would recommend Bluebird to anyone.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you Veronica for your review and kind words, I will share them with the team. Your mum was a pleasure to care for. We hope you are all keeping well. Best wishes.

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Review from Lynn M (Daughter of Client) published on 25 June 2021 Submitted via Website
Overall Experience
I engaged the services of Bluebird for my mum in February 2020, up until she was admitted to hospital in May 2021.
Unfortunately mum now requires 24-hour care.
The initial interview with Bluebird was very comprehensive and made me feel confident in their service. They visited mum every Saturday and Sunday at lunchtimes. The carers were always friendly, caring and professional. Any changes to mum's care plan were actioned in a timely manner and I was always able to contact Bluebird by telephone or email and received a prompt reply.

I would not hesitate to recommend Bluebird to anyone in need of extra care and support.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you Lynn for your kind words. I am so proud that the team were able to support your mum and you felt confident in our service. We wish your mum well in the next phase of her life. Thank you again.

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Review from Verena H (Client / Service User) published on 30 March 2021 Submitted via Website
Overall Experience

My husband, who is also my carer enjoys the friendly staff when they visit us. Ours is for social contact purposes at the moment but who knows what our needs will be in the future. A reliable service, always on time which means you can plan your day.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for your review. We are pleased you are so happy with the service we are delivering to you, long may it continue.

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Review from Victoria R (Daughter of Client) published on 29 January 2021 Submitted via Website
Overall Experience

I wouldn’t hesitate to recommend Bluebird. They have cared for my dad for the past few years and their professionalism and kindness shown has been second to none. They truly have cared for my dad and nothing was ever too much trouble. If ever they noticed anything they needed attending they would contact me straight away. The caring attitude of the staff and their knowledge is first class. They treated dad with the utmost dignity at all times. I know my dad and our family are very thankful for how they have helped my dad remain in his own home these past few years.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for your very positive review. Your father was well thought of by our carers and he was a pleasure to care for. We strive to do our best in delivering care and keeping our customers safe at home. Best wishes to you and your family.

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Review from Nora H (Daughter-in-law of Client) published on 2 November 2020 Submitted via Website
Overall Experience

I contacted Bluebird Cheshire West several years ago when we began to need a little additional help for my in-laws, (who were very resistant to the idea!). From the outset, the team were friendly, helpful and flexible, and they continued to be so for the years that we have used them. Gradually we needed additional hours and sometimes needed to change our plans at short notice. Our requests were always dealt with professionally and with understanding and patience. The caregivers are lovely people, we have met many of them. In short, we would not hesitate to recommend Bluebird Cheshire West to anyone in the area needing care.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

We are so pleased that you as a family would recommend us. It has been a pleasure caring for your in-laws and we wish you all well. Thank you for your kind words.

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Review from Kevin G (Son of Client) published on 28 April 2020 Submitted via Website
Overall Experience

All the staff that visit us, whether they are our regular ones or occasional or on-call are very polite and more than willing. They always manage to carry out mothers' wishes every day and have a nice chat with her during their visit; which is most important as she is very limited on going out and about and consequently doesn't see many people, to chat to, apart from the care and me. They inform me every week of the planned daily time of the visit, who it will be and generally stick to the rota so all in all, we get what is needed and with a smile.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for your review, we certainly do our best to deliver outstanding care and with a smile. We are pleased we are able to have a chat with your mother and that she enjoys it. We also enjoy caring for your mother too. Best wishes.

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Review from Doug J (Son of Client) published on 27 April 2020 Submitted via Website
Overall Experience

Bluebird carers are very compassionate and treat Mum with patience, respect and understanding, particularly in these troubled times. I can't thank them enough for the care they've given Mum over the last 3+ years and for the company keeping me informed of any issues. Living so far away from Mum, it's a comfort to know that if ever I need to contact Bluebird there is always someone there and that I will have an immediate response, and any problem dealt with.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for your lovely review. All the carers enjoy visiting your mum, she is a pleasure to care for.

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Review from Kathleen J (Sister of Client) published on 27 April 2020 Submitted via Website
Overall Experience

Bluebird have been caring for brother for over 2 years and during this time have been essential to him living in his own home. He loves to see the carers coming in, they always have a smile and communicate with him very well. They treat him with the utmost respect when bathing and getting him dressed. Dispensing his medication and ensuring his needs are met at all times. I have to say without their care he would not be living happily at home. Nothing is too much trouble if you need extra help and care they will always endeavour to put additional care in place when needed and I would have no hesitation in recommending Bluebird Care to anyone. All the staff are wonderful and deserve a medal. Without them, we as a family would be lost.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for your review and your kind words. We are really proud of the care that we deliver.

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Review from B E (Client / Service User) published on 29 August 2019 Submitted via Postal Card
Overall Experience

Good service. Reassures my family that someone seems me every morning.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you, B E, for your kind words. We are glad you are so pleased with the care you receive from our team.

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Review from J B (Daughter of Client) published on 5 March 2019 Submitted via Postal Card
Overall Experience

Bluebird Care prepares lunch for my father once a week. The staff are reliable and friendly and we are happy to recommend them.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you, Janet, for your review. We always strive for excellence and your review confirms we are achieving it. Thank you once again.

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Review from S J (Client / Service User) published on 14 February 2019 Submitted via Postal Card
Overall Experience

I have been with Bluebird for a long while and I have never had any reason to complain about any lady, they are all caring people.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you for your kind words. You are a pleasure to care for and our carers look forward to seeing you regularly.

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Review from Joanne N (Niece of Client) published on 22 January 2019 Submitted via Postal Card
Overall Experience

Have been very satisfied with the care. Couldn't have done without Bluebird Care (Cheshire West, Chester & Flintshire) for the last 6 and a half years.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you Joanne for your kind words. It is a pleasure caring for your uncle as we have done for the last 6 years. Long may it continue.

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Review from Julie D (Daughter of Client) published on 22 November 2018 Submitted via Postal Card
Overall Experience
My elderly mother has dementia. Bluebird Care provides excellent care for her, which means that I can go to work in the knowledge that she is being cared for. Bluebird always tries, when possible, to send the same carer which is great with mums condition, as its continuity.

Would highly recommend Bluebird Care.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

We are so pleased you feel your mother is receiving excellent care and that it gives you peace of mind. Thank you for your kind words.

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Review from E P (Daughter of Client) published on 5 November 2018 Submitted via Postal Card
Overall Experience

My father is happy with the care he receives.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you for your review.

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Review from Sheila W (Client / Service User) published on 10 October 2018 Submitted via Postal Card
Overall Experience

I value Bluebird Care (Cheshire West, Chester & Flintshire) as it enables me to interact with someone other than family a few times a week.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you for your review, we really do appreciate it. So pleased you value having our carers visit.

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Review from Anne W (Daughter of Client) published on 20 September 2018 Submitted via Website
Overall Experience

My mother has been using Bluebird care since December 2017 she in the early stages of Dementia but is coping very well. She has care going in every day and is very very happy with the care she receives from Bluebird, her carers are supportive, highly professional, attentive, super friendly and empathic to her current needs. We as a family are extremely relieved and happy Mum is seen every day as we live some distance away. When we have had the need to contact Bluebird they have been supportive and dealt with any issues promptly and efficiently. I highly recommend them as a care provider.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you for your kind words. We appreciate that family can sometimes live a distance away and that we can offer that support for the whole family.

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Review from Brenda T (Client / Service User) published on 20 September 2018 Submitted via Website
Overall Experience

I receive care from Bluebird every day as I suffer from short-term memory loss and I live alone. My carers come every day and check I have taken my medication and see to anything else I require. I find they are very caring, and treat me with the utmost respect and are very willing to help with anything else I require. I have found they are professional, reliable and arrive on time and sometimes it’s just lovely to have someone to talk to. I would recommend them as an excellent caring company.

Reply from Rebecca Zartarian, at Bluebird Care Cheshire West & Flintshire

Thank you so much for your positive review, it is great to hear that the work of our carers is appreciated.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 04 March 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (0)

News

There are no news items for Bluebird Care Cheshire West & Flintshire.

Awards / Recognitions (9)

Meet the Team (5)

Rebecca Zartarian Job Title: Director and Registered Manager Joined: 2017
Rebecca Zartarian

Rebecca joined Bluebird Care in Autumn 2017 and came with lots of skills in management and leadership. She supports the growth of the business whilst also supporting the operational side. Rebecca enjoys meeting the customers whilst conducting reviews out in the community.  She is also keen on finding ways to engage with the local community and has developed links that have been beneficial to both carers and customers.

Rebecca is passionate about promoting career pathways linked to Health and Social Care and can quite often be found giving talks to local schools and college pupils about opportunities available to them.

Rebecca is the Registered Manager for both England and Wales, ensuring all regulations are met for the Care Quality Commission and Care Inspectorate Wales.

Simon Robinson Job Title: Director Joined: 2010
Simon Robinson
Bluebird Care Cheshire West and Flintshire were established by Simon Robinson in 2010 with the goal of providing high-quality home care in people's own homes.

Simon's background in customer service management for retailers and banks has driven his desire to ensure that we constantly meet the customers' needs and expectations.  He has a passion for care and has built his business on his cornerstones of the business which are: QUALITY, SERVICE, VALUE and TRUST.

Bluebird Care Cheshire West and Flintshire services have grown, and we are regularly requested to provide care for elderly customers, supporting learning disabilities and those with physical disabilities.  We are currently working alongside private customers, Age UK, Cheshire West and Flintshire Social Services, Child and Adult Mental Health teams, insurance providers and local hospices.

Ann Kowalska Job Title: Finance and HR Manager Joined: 2019
Ann Kowalska

Ann joined Bluebird Care in January 2019 and came to us with lots of finance experience.  She supports the team with invoicing and payroll.  Ann works closely with Simon, the Director, in managing the business's finances.

Vicky Evans Job Title: Deputy Manager Joined: 2020
Vicky Evans

Vicky started as a Care Assistant and has worked her way through the ranks, and is now our Deputy Manager. She works hard to ensure that all the customers are receiving the highest quality of care by training and supporting the care team who provide this. She is a great asset to the team.

Louise Price Job Title: Coordinator Joined: 2017
Louise Price

Louise has been a loyal member of our Bluebird Care team since December 2017. She has been involved with care delivery and coordinating care for our customers. Louise also plays an important part in the training and development of all of our care team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Cheshire West & Flintshire to verify any information. View our terms and conditions. Bluebird Care Cheshire West & Flintshire has an Enhanced Service - more info.