Bluebird Care Cheshire West & Flintshire

My mother was able to continue to live in her own home with kind and compassionate care on her daily care visit up until a fall resulted in her having to go into nursing care. The family are so very grateful for the extra months she was able to have at home.

On occasions when I’ve had any queries about care in general terms, I would say that Bluebird Care has listened and responded appropriately and in a timely manner.

My aunt was able to remain in her own home, with excellent care. The carers were always approachable and made contact on a very regular basis to discuss their client's needs with me. I am lucky to have found an agency that gave a first-class service from start to finish. I would recommend them to others in a similar situation who need to provide extra help and support for loved ones in their own homes.

The satisfactory scores I have given in no way reflect the work done by all the carers, some of the staff are excellent.

During the final year dementia, memory loss and mobility problems increased which the carers adapted to brilliantly, which gave me confidence the team were in control and with that in mind I would totally recommend the Bluebird team to anyone in a similar situation. I would like to thank everyone involved and keep up the good work.

My elderly mum received care from Bluebird Care over a period of four years which included the challenges and restrictions of the pandemic. The staff provided a reliable and caring service without which my mum would have been unable to continue to live independently in her own home.

I have been with Bluebird for about four weeks now - it took us over two years to get a care package. If this is what we ended up with, it's been worth the wait. They are spot on - all the staff I have met so far are great, friendly and polite; they arrive punctually and get the job done, and nothing is too much trouble. Couldn't wish for a better company!

A very good service. Wish I'd found you earlier. Carers and management are excellent. Plenty of help when needed. Keep up the good work. Thank you. Happy Christmas to you all.

Mum needed help after her first hip operation and through a second and a broken femur, then continuing care. All the carers were friendly, caring, chatty and got on with mum well and got to know her needs and her likes and dislikes. My sister and I found them a support too, not just for caring for mum so well but often with advice for us with mum's care and for a good chat too! The office staff were always friendly and helpful too and knowledgeable about different care needs and offered help and suggestions when needed.

The area of care is new to me so obtaining the process and information which suits my wife and myself has been difficult. The appointment of Bluebird has taken a considerable amount of pressure away. The staff are courteous, flexible and helpful with a high level of interpersonal skills. The organisation's admin is also straightforward and helpful plus they are good communicators.

Bluebird Care has provided reliable, trustworthy care for a period of over three and a half years. At the start a detailed care plan was drawn up, this was regularly reviewed and updated as care needs changed. Carers quickly identify any issues and inform family and their team manager for advice and support to achieve resolution. Bluebird has good working relationships with social services, occupational therapists district nurses and doctors and liaises as required. The phone line is always answered quickly by someone who knows the client and is able to give reassurance and resolve any problems quickly. Carers always have PPE and are very aware of infection control.

All queries were very quickly responded to by a very professional and friendly office team. I would highly recommend this company.

My mum has been receiving care from Bluebird for a couple of years now and it has been invaluable in ensuring she is cared for and maintains her independence at home. The regular reviews are also a key part of ensuring her needs are continually reassessed and the care plan adjusted as appropriate. The staff are attentive and support my mum fully with her needs, Great work Bluebird, highly recommend your services,

I am also especially impressed when the situation arose where we may have needed much more care for him, and although not ultimately needed, could have been set up so quickly and without any stress.

I cannot recommend them enough.

For all of April this year, I required someone to put on my hospital missed white anticlotting socks right up to the middle of May. This was done daily by the resident nurses, who were invariably efficient, capable, on time and very approachable.

My mother has been supported by Bluebird Care for several years due to partial vision and breaking a hip last year. The carers have always been very helpful and reliable. They are very friendly, and Mum loves chatting with them. At the same time, they are very professional and careful to follow all the required medical guidance and health needs. They are easy to communicate with as is the office team, who always put Mum's needs first and are very flexible. Without a doubt, Bluebird has helped Mum to remain in her own home and enjoy life to the full. I would have no hesitation in recommending them to other people.

When they arrive to help in the morning they are very kind to my daughter in helping her to get ready for her day.

We contacted Bluebird Care following a recommendation when my mother needed 24-hour care. The team were easy to contact, clear and professional and were able to put exactly the arrangements we needed in place within a week. The staff visited and met my mother and members of the family to carefully assess her needs. The carer who joined the family, was calm, professional, patient and very caring. She in turn was well supported by the rest of the team at Bluebird. We could not have managed without them.

The carers have been excellent! They are kind, patient and professional. I feel assured that Mum is in safe hands and this has been a great help to Mum and myself. I know Mum trusts them. A thank you to the staff for organising this.

Bluebird has now provided carers for my mother for over five years. Initially, care was provided for only a few days each week to assist my mother when showering. As my mother's mobility decreased, the care package was increased to help her with dressing in the mornings. Over the last month, the package has again been increased to twice daily visits in order that my mother is accompanied when dressing in the morning and undressing prior to bed. At all times the carers have been great with my mother, they take time with her and are happy to engage in conversation. In addition, I would also like to acknowledge the staff in the office, they are always happy to help in accomodating our requirements as well as offering help and guidance when situations have demanded. As such, I would have no hesitation in recommending, to anyone, the services Bluebird Care can provide.