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Bluebird Care Cheshire West & Flintshire

Riverside House, River Lane, Saltney, Chester CH4 8RQ
Bluebird Care Logo
Top 20 award
Bluebird Care Cheshire West & Flintshire logo
The carers have always been very helpful and reliable.Alison A(Daughter of Client/Service User)
Bluebird Care Cheshire West & Flintshire, Chester
Bluebird Care Cheshire West & Flintshire, Chester
Bluebird Care Cheshire West & Flintshire, Chester

Bluebird Care Cheshire West & Flintshire is a CQC rated OUTSTANDING care provider who is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. They cover all of the Cheshire West and Chester areas including the county of Flintshire.

With kindness and compassion, their highly trained and trusted...  

Care Provided by Bluebird Care Cheshire West & Flintshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £38 - £39.50
  • Weekly Live-in Care Fees: £1,600 - £2,000
Our fees range depending on the length of the calls that are required. The fees are discussed at the initial enquiry stage. We believe that our fees are in line with other providers in our local area.

We can deliver 15 minute calls through to 1 hour calls or more if required. Calls can be once a day or up to four times a day depending on the needs of the individual receiving the care. We also offer round the clock Live In Care as an alternative to moving into a Care Home for individuals or couples.

The price(s) shown are provided by the agency. Contact Bluebird Care Cheshire West & Flintshire for full pricing details and T&Cs.

Contact Bluebird Care Cheshire West & Flintshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Rebecca Zartarian (Director)

Bluebird Care Cheshire West & Flintshire Reviews (68)

9.8

Bluebird Care Cheshire West & Flintshire has a Review Score of 9.8 (9.826) out of 10, based on 14 reviews in the last 2 years. Over all time Bluebird Care Cheshire West & Flintshire has 68 reviews.

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Showing 68 reviews matching selected criteria
Review from Helen P (Daughter of Client) published on 29 March 2018 Submitted via Postal Card
Overall Experience
We are very appreciative of the support we get from Bluebird Care. Keeping mum safe, secure, comfortable and well fed is very important to us and we couldn't do this without Bluebirds help.

The staff have been very responsive to our requests with regards to mum's care.

Reply from Rebecca Zartarian, Business Manager at Bluebird Care Cheshire West & Flintshire

We are so pleased that you appreciate the care your Mum receives. Thank you for your kind comments.

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Review from L D (Client / Service User) published on 7 March 2018 Submitted via Postal Card
Overall Experience

Good communication. Very caring carers.

Reply from Rebecca Zartarian, Business Manager at Bluebird Care Cheshire West & Flintshire

Thank you for this positive review. We always strive to deliver the best possible care.

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Review from Wynne B (Client / Service User) published on 2 March 2018 Submitted via Postal Card
Overall Experience

I receive good care and staff have been helpful.

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Review from E M (Client / Service User) published on 1 November 2017 Submitted via Postal Card
Overall Experience

Very pleased with the company. I enjoy my carer coming to visit me and we go out to the shops.

Reply from Rebecca Zartarian, Business Manager at Bluebird Care Cheshire West & Flintshire

We are really happy that you enjoy your carer visits.

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Review from Reg P (Husband of Client) published on 27 October 2017 Submitted via Postal Card
Overall Experience

I should like to say at the outset, that if my review appears complacent and lacking objectivity, I can only claim that my critical facilities are no less developed than my appreciation.

I was recommended to Bluebird Care and that recommendation was entirely justified. The carers are all consistently very competent, pleasant, sympathetic and willing to go the extra helpful yard. This reflects the astute and sympathetic relation of the carers in the first place. Bluebird's administration is no less effective, both helpful and understanding of the client's needs. I am sure Bluebird Care will go from strength to strength.

Reply from Rebecca Zartarian, Business Manager at Bluebird Care Cheshire West & Flintshire

Thank you for your lovely words, we are pleased you feel so positively about the high-quality care we provide your wife.

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Review from Margaret B (Daughter of Client) published on 27 October 2017 Submitted via Postal Card
Overall Experience

My dad has been cared for by Bluebird Care for 18 months now. Overall, we as a family are very pleased that we chose this agency (it's a minefield to find a good one). We are particularly pleased that my dad usually has the same carer each day as he has dementia and continuity is all important.

Reply from Rebecca Zartarian, Business Manager at Bluebird Care Cheshire West & Flintshire

Thank you for your review and we are pleased you speak highly of the care we provide for your father.

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Review from Carol (Daughter of Client) published on 25 September 2017 Submitted via Website
Overall Experience

A good, professional, friendly service is provided by the carers. The office staff are helpful and respond promptly in event of issues raised, for instance, changes to medication.

Reply from Rebecca Zartarian, Business Manager at Bluebird Care Cheshire West & Flintshire

Thank you for completing the review and for your kind words, we really appreciate it. We pride ourselves in delivering high-quality care.

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Review from Joy B (Daughter-in-law of Client) published on 25 September 2017 Submitted via Website
Overall Experience

I highly recommend Bluebird Care. We have found them to be extremely flexible and trustworthy. Their attention to detail has been second to none.

Reply from Rebecca Zartarian, Business manager at Bluebird Care Cheshire West & Flintshire

Thank you so much for your kind words. We do try our best to be flexible and meet the needs of all our customers.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 04 March 2026
  • Well-being
    Excellent
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

News (0)

News

There are no news items for Bluebird Care Cheshire West & Flintshire.

Awards / Recognitions (9)

Meet the Team (5)

Rebecca Zartarian Job Title: Director and Registered Manager Joined: 2017
Rebecca Zartarian

Rebecca joined Bluebird Care in Autumn 2017 and came with lots of skills in management and leadership. She supports the growth of the business whilst also supporting the operational side. Rebecca enjoys meeting the customers whilst conducting reviews out in the community.  She is also keen on finding ways to engage with the local community and has developed links that have been beneficial to both carers and customers.

Rebecca is passionate about promoting career pathways linked to Health and Social Care and can quite often be found giving talks to local schools and college pupils about opportunities available to them.

Rebecca is the Registered Manager for both England and Wales, ensuring all regulations are met for the Care Quality Commission and Care Inspectorate Wales.

Simon Robinson Job Title: Director Joined: 2010
Simon Robinson
Bluebird Care Cheshire West and Flintshire were established by Simon Robinson in 2010 with the goal of providing high-quality home care in people's own homes.

Simon's background in customer service management for retailers and banks has driven his desire to ensure that we constantly meet the customers' needs and expectations.  He has a passion for care and has built his business on his cornerstones of the business which are: QUALITY, SERVICE, VALUE and TRUST.

Bluebird Care Cheshire West and Flintshire services have grown, and we are regularly requested to provide care for elderly customers, supporting learning disabilities and those with physical disabilities.  We are currently working alongside private customers, Age UK, Cheshire West and Flintshire Social Services, Child and Adult Mental Health teams, insurance providers and local hospices.

Ann Kowalska Job Title: Finance and HR Manager Joined: 2019
Ann Kowalska

Ann joined Bluebird Care in January 2019 and came to us with lots of finance experience.  She supports the team with invoicing and payroll.  Ann works closely with Simon, the Director, in managing the business's finances.

Vicky Evans Job Title: Deputy Manager Joined: 2020
Vicky Evans

Vicky started as a Care Assistant and has worked her way through the ranks, and is now our Deputy Manager. She works hard to ensure that all the customers are receiving the highest quality of care by training and supporting the care team who provide this. She is a great asset to the team.

Louise Price Job Title: Coordinator Joined: 2017
Louise Price

Louise has been a loyal member of our Bluebird Care team since December 2017. She has been involved with care delivery and coordinating care for our customers. Louise also plays an important part in the training and development of all of our care team.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Cheshire West & Flintshire to verify any information. View our terms and conditions. Bluebird Care Cheshire West & Flintshire has an Enhanced Service - more info.