Bluebird Care Stevenage & North Herts

Ground Floor, 2 Walsworth Road, Hitchin SG4 9SP
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10 61 Reviews
  • Bluebird Care Stevenage & North Herts, Hitchin
Bluebird Care (Stevenage and North Herts) offer high-quality home care and support services to help people to remain independent and living in their own homes.

They provide a range of unique home care and support and support services that can be tailored to each client's individual needs. Visits can be 30 minutes long or care can be provided on a 24-hour live-in basis, while care staff can support people recovering from an illness or hospital stay.

Care staff provide care to people living in their own homes in Knebworth, Stevenage, Hitchin, Letchworth, Baldock, Royston and the surrounding areas.
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Care Provided by Bluebird Care Stevenage & North Herts

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • 30 Minute Visiting Care Fees: from £26
  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: £1600 – £1600

weekday rates are
30min - £26.00
45min- £30.00
60min- £34.00 - this hourly rate is used for all visits which are 60mins or above


weekend rates are
30min - £32.00
45min- £36.00
60min- £39.00 - this hourly rate is used for all visits which are 60mins or above

The price(s) shown are provided by the agency. Contact Bluebird Care Stevenage & North Herts for full pricing details and T&Cs.

Contact Bluebird Care Stevenage & North Herts to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Stevenage & North Herts to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Robert Treschi (Director)

Bluebird Care Stevenage & North Herts Reviews (61)

10

Bluebird Care Stevenage & North Herts has a Review Score of 10 (9.951) out of 10, based on 24 reviews in the last 2 years.
Over all time Bluebird Care Stevenage & North Herts has 61 reviews.

Overall Experience
  • 55
  • 6
  • 0
  • 0
  • 0
Date Published
  • 61
  • 10
  • 14
  • 24
  • 37
Reviewer Connection to Bluebird Care Stevenage & North Herts
  • 22
  • 19
  • 10
  • 4
  • 2
  • 2
  • 1
  • 1
Total of 61, showing 61-61
Review from M J (Client) published on 22 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Bluebird are always ready to listen to any concerns I have and do their best to reassure me on many issues. Always caring and polite - sense of humour. In Royston, we are short of 5 carers and the ones we have cope without complaining.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Bluebird Care Stevenage & North Herts is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Bluebird Care Stevenage & North Herts is calculated as follows: ( (139 Excellents x 5) + (3 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 144 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Stevenage & North Herts is based on 24 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

Meet the Team (1)

Robert

Robert Treschi

Job Title: Director Joined: 2011

I am the Director of Bluebird Care (Stevenage and North Herts). We have a dedicated team that has managed the care from this office for the last 12 years; the Care Manager, coordinator and Supervisor have a combined experience of over 35 years in care.


Having experienced first-hand the difficulties and frustrations of arranging care for my own father I am passionate to provide a service that actually puts the customer and their needs at its heart.


Excellent customer service is very important to me, and my team, and we aim to offer care that we would expect from our own family members. This is why we don’t offer 15-minute visits as we believe that is not sufficient time to offer adequate care. We also aim to have a one-to-one relationship between each customer and carer so that more personal care and friendship can be offered.


Prior to care, I have over 30 years of experience in business (including various Telecommunications companies in over 10 foreign countries) which has taught me that you are only as good as the people you employ. We, therefore, want our carers to be happy and to have a passion for caring.


I have been involved in fundraising for the Alzheimers Society and I am a Dementia Champion.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Stevenage & North Herts to verify any information. View our terms and conditions. Bluebird Care Stevenage & North Herts has an Enhanced Service - more info.