Burley's Home Care Services

I find the carers very good and helpfull and very willing to do anything I want.

I am very happy with this care company, right from the start of using them a few months ago, they have always arrived on time and are ready to start work straight away, and they will do anything i.e cooking, cleaning, doing shopping, take you out. I have had other companies in the past but nothing matches these. The carers are amazing, they are there to help you and they do really care, I would certainly recommend them.

staff!! But hope it wont be too soon!!!

Burley Care offer excellent customer service to my mother. The team have been looking after her for 18 months and provide a personal, caring service. I can trust that they know and understand my mother and have her best interests at heart. They help support my mum so she can be independent at home. I recommend them wholeheartedly.

Communication has been excellent and nothing has felt too much trouble. Very grateful for all their help - thank you to the whole team.

Burley's have provided a weeks 'live in carer' for my husband of 95 who has dementia. The carer was most compitent and gave me complete reassurance to leave for a weeks holiday.

The management were very accommodating with the times they arrived due to medication requirements, and were always there to help.

The carers are all very caring - some more than others but all seem to want to do their best and try to find ways to help you. They have a lot to fit into their duties with much driving distances.

The level of care and support has been outstanding, and I wouldn't hesitate to recommend them to anyone needing reliable and compassionate care.

All the carer's are friendly, bright, with a happy face on them, helpful in all they do in helping Chris. All way on time, can't praise them enough they all deserve a gold medel.

I was unbelievably Glad to find the Burley team. Having no experience of organising care, Burley provided wonderful empathy and professional support. The sparkle returned to our 89 year old, with the pop-in visits providing confidence and reassurance. The immense energy and bright personalities of the team was a delight. They offered genuine engagement and caring. The flexibility of the daily visiting schedule and accommodation of amendments has been so helpful. Wonderful team.

Burley's Home Care help look after my 89 year old father in his own home. Since our first contact with them, they have been everything we could have hoped for. During the initial assessment, they took the time to get to know Dad as a person as well as a client. Great care was taken to establish what was needed and when; to find out more about his life and establish a rapport.

The carers visit Dad twice a day and have always been exceptional. They approach everything with warmth and humour and with a large (and very welcome) dose of common sense. They treat Dad as a person, a friend, and help him to manage his daily life with enthusiasm, thoughtfulness and a laugh.

They have made his day to day living so much better and more fulfilling.

Following a brief hospital stay my children suggested that I got some assistance to help maintain myself and my home home care was suggested and has proved to be a great success would recommend to anybody

Thank you for all your support and for truly caring .

We were highly recommended Burleys Home Care Services in Ringwood by an independent person. My mum was diagnosed with mixed dementia in June last year. When I first made contact with the office I spoke to the Care Navigator who could not have been more helpful and kind. She immediately made me feel reassured that help would be able to follow to support my mum to continue living at home with my dad as her full time carer. We as a family met with the care coordinator in my parents home. She made us all feel relaxed, she was very attentive and ensured she found out everything she needed to know in order to be able to provide the best level of care for my mum. She was naturally caring and understanding of our situation and the need to get help implemented as quickly as possible to help support my dad in looking after my mum. Having called the office with an admin query and spoken to another lady, she was equally very helpful and lovely. Very happy so far with everything. Thank you

Their kindness and patience goes a long way when gaining trust with clients who may be apprehensive and reluctant about receiving care.

I was asked to recommend a Live-in Care provider for a dear friend in her 90's. Within 48 hours Burley's Staff confirmed a Live-in Care package, visited my friend and arranged a start date to coincide with her leaving the care home. the whole experience has been exceptional, conducted in a friendly, companionate and professional manner. I have no hesitation in recommending Burley's Home Care Services. What a pleasure dealing with real people who treat you with the utmost care and respect.

Reliable and good support by the carers som were more helpful than others.

Burley's Home carers have always been excellent. The staff are efficient and friendly. It's comforting to know that my mum has interaction with other people. She loves chatting with them. We can't fault the service.

Any time I have asked the office for extra care my requests have been met. Communication with the office is good.