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Home Instead Central Hampshire

Construct House, Winchester Road, New Alresford, Hampshire SO24 9EZ
Home Instead Central Hampshire Logo
Home Instead Central Hampshire logo
The staff were all superb, engaging at the right level and amount without stifling my mum.B W(Daughter of Client/Service User)
Home Instead Central Hampshire, New Alresford
Getting older, I never expected to enjoy carers visiting me, but I do!Avril W(Client / Service User)
Home Instead Central Hampshire, New Alresford
Home Instead Central Hampshire, New Alresford

Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and their families, helping clients remain safe, comfortable, and independent in familiar surroundings.

The wide range of home care at home services includes daily living assistance such as meal preparation, companionship, and personal care, as well as specialist support including dementia care and Alzheimer’s care....  

Care Provided by Home Instead Central Hampshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Prices

We only offer a minimum of one-hour visits so we have the time to provide the best quality care.

Please contact us for our most recent price guide.

Contact Home Instead Central Hampshire to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Melissa Burnett (General Manager)

Home Instead Central Hampshire Reviews (64)

9.8

Home Instead Central Hampshire has a Review Score of 9.8 (9.79) out of 10, based on 21 reviews in the last 2 years. Over all time Home Instead Central Hampshire has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Jackie L (Daughter of Client) published on 6 February 2017 Submitted via Postal Card
Overall Experience
I called on Home Instead some 3 years ago, when my mother was living alone. She has complex health issues, the same 3 members of staff attended to her almost on a daily basis. This proved invaluable to my mother and I.
Sadly we all dealt with her increasing demise to dementia. The team were, and are reliable and caring, friends and caregivers. They supported the link with reality, bathing, feeding, prompting medication, drinking and socialising. They kept me informed, which is very important.
The chapter ended when my mother started to wander, thus having to succumb to a home with 24hour care.
Still today she maintains a weekly visit by an original caregiver.

I can't thank them enough.

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Review from Alastair D (Son of Client) published on 26 January 2017 Submitted via Website
Overall Experience
The service we receive from Home Instead is outstanding in every respect. Initially Mum was reluctant to receive help, now when I phone and ask if her carer is there I get the reply 'No, but my friend is'.

She looks forward to the carers coming each day and they are always cheerful, professional, friendly and completely reliable. We would be lost without you!

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Review from Irene Q (Daughter of Client) published on 6 June 2016 Submitted via Postal Card
Overall Experience

Our family contacted Home Instead approximately four years ago. Initially one hour a week, now twice a day, to help our 91 year old mother. The first visit to get to know the client set the standard. They visit each new client and select care workers with similar interest. My mother's life has been enriched 100% by Home Instead, the most important relationship to Mum is Home Instead. They genuinely care and are there 24 hours a day on call to reassure and help. A lifeline between the family members and the client. Fantastic - cannot speak highly enough. Call them.

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Review from Norma R (Wife of Client) published on 26 May 2016 Submitted via Postal Card
Overall Experience

Brilliant. All carers anxious to do their best.

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Treated with Dignity
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 October 2017
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead Central Hampshire.

Awards / Recognitions (9)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (12)

Jan Gapper Job Title: Director Joined: 2011
Jan Gapper

Jan originally trained as an Occupational Therapist; her role is to look after and develop a highly trained team of care professionals. Jan believes that a team who are fulfilled in their roles and happy to be at work will deliver the best possible care to clients.

Steve Gapper Job Title: Director Joined: 2011
Steve Gapper

Steve had a career in insurance before setting up Home Instead Central Hampshire. He believes that if you have happy Care Professionals, then you have happy clients, so finding the right people who want to make a difference to the lives of older people is absolutely essential.

Melissa Burnett Job Title: Director and General Manager Joined: 2013
Melissa Burnett

Melissa started her career at Home Instead in 2013 and is now General Manager. Her interest is in working with people by upskilling and nurturing staff to ensure outstanding person-centred care is delivered to all clients.

Alyson Slatcher Job Title: Client and Care Professional Registered Manager Joined: 2011
Alyson Slatcher

Alyson has over 15 years of experience in the care industry. Her role is to look after all the dedicated care professionals and clients. Alyson believes that empathy and dedication result in better care offerings and is passionate about the welfare of our clients.

Nicola Panunzio Job Title: Deputy Client and Care Professional Manager Joined: 2014
Nicola Panunzio

Nicola has over 7 years of experience in the care industry. Her role as Deputy Care Manager is to assist Alyson in looking after all our clients, ensuring they receive person-centred care to the highest standard. She believes a positive workplace leads to positive outcomes.

Miranda Coutsoudis Job Title: Care Co-Ordinator Joined: 2016
Miranda Coutsoudis

Miranda joined in 2016. Her role as care coordinator is to coordinate with both carers and clients to ensure all their needs are met. She is passionate about enabling people to remain in their own homes and enjoys both the challenges and rewards of her role.

Stephen Morley Job Title: Care Professional Training Manager Joined: 2011
Stephen Morley

Stephen has worked for Home Instead for over 10 years. He works within the care team, developing and delivering training. Stephen has always had a passion for training as he believes skilled and trained Care professionals can provide the highest level of person-centred care.

Angela Petley Job Title: Deputy Client and Care Professional Manager Joined: 2014
Angela Petley

Angela has worked for Home Instead Central Hampshire for 8 years. Her role is to care for new and existing Care Professionals as well as develop and deliver training. Angela believes highly trained Care Professionals provide the best person-centred care for our clients.

Tony Winterton Job Title: Recruitment Coordinator Joined: 2019
Tony Winterton

Tony has worked for Home Instead since 2019 and has a background of 30 years in recruitment. His role is to recruit talented, caring and passionate new Care Professionals who are needed to deliver the high-quality service we offer our clients.

Kate Warman Job Title: Marketing Officer Joined: 2022
Kate Warman

Kate’s marketing experience spans PR, digital, and traditional channels. With a strong passion for communication and a genuine interest in client care and wellbeing, she thrives on the challenges and rewards her role brings.

Lynn Nutt Job Title: Finance Assistant Joined: 2023
Lynn Nutt

Lynn joined Home Instead in 2023, having previously worked in Early Years finance for 30 years. She believes attention to detail is pivotal for her role and enjoys helping within the busy office environment.

Isabelle Williams Job Title: Field Supervisor Joined: 2022
Isabelle Williams

Isabelle joined the team in 2022, initially as a Care Professional. She has now progressed to Field Supervisor and believes that her new role allows her to provide a supportive environment for carers and, thus, clients.

Frequently Asked Questions about Home Instead Central Hampshire

How many Carers does Home Instead Central Hampshire employ?

Home Instead Central Hampshire employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead Central Hampshire to verify any information. View our terms and conditions. Home Instead Central Hampshire has an Enhanced Service - more info.