Home Instead (Watford)

The first time I have needed to use carers so have no means of comparison. I have found the company very efficient always phoning back to answer questions. The carers were always punctual, kind and thoughtful. They have become friends. I trust them to take care of me.

Highly recommend.

Home Instead provided a superb package of care for my 96-year-old father at very short notice. The three carers involved were quite lovely and the agency was quick to respond to changing circumstances and extremely friendly and efficient throughout. We were really impressed and are extremely grateful.

Many thanks to the whole team for everything you did to ensure Mum was well cared for and happy!

The family enjoyed their holiday and mother was very relaxed and happy with her carer.

Excellent care provided by the carer, she is extremely capable and exceptionally friendly. We have also greatly supported by the local management team, who are very responsive to our needs. Of particular importance is client-centred care, keeping to one main carer and flexibility. Our present carer fulfils all the requirements, as supported by her management team, so we remain very grateful to Home Instead Senior Care (Watford).

Everything requested is done to a high standard. It is good to start the day with such cheerful, pleasant people.

The carers from Home Instead are punctual, well trained and supportive and Mum rarely feels rushed. It's a big relief for my Sister and me to know that Mum now has reliable carers to get her up and put her to bed at night.

The 2 people they send to take Mum out have been great, they've been very caring about my mother and the overall experience has been great.

Home Instead was highly recommended by a friend of my daughter's. The company has certainly lived up to expectations. I have one of two bright, cheerful helpers daily. They are punctual, work hard and seem to know more about my needs than I do myself! I live alone and am set in my ways, so it could have been a little difficult. However, the carers I have been assigned are not in the least intrusive, in fact, they have already become my friends.

Excellent service by very caring staff.

I have used this care agency for companion care for my wife who has dementia. Earlier this year personal care has been added. The carers are excellent, good time keeping and professional. they are trustworthy to be left alone with my wife in the house.

This agency is very flexible and proactive in my mothers care. The ladies that look after her are kind, compassionate and go out of their way to help my mum and me too if I cannot do something for her myself. Thank you to all the team!

I am so grateful you are all there for my lovely mum, she still has her sense of humour, so she can still show off her wit and the ladies seem to enjoy that too!

Our 90-year-old mother has been cared for by this great team of professionals for some years now. I believe that their contribution to Mums daily communication with the outside world has reduced the onset of any more serious deterioration in her faculties. Earlier this year when incontinence became an issue, I was able to meet with the care team who proposed a change to the way Mums care would be provided. This has ensured that Mum no longer suffers the indignity of being soiled in the manner that had been happening. In fact, I'd say that the new routine has cured the problem and given Mum a new lease of life by being visited in the middle of the day eating a hot meal and having great dialogue for an hour breaking up the isolation otherwise experienced. I'd like to take this opportunity to thank the whole team for such beautiful treatment and concern for our mother and hope they can be with her for as long as needed.

The carers are reliable and the office will let you know of any changes as to who is coming, which my father appreciates. We appreciate the care provided as we live at a distance but are reassured by the reliability and professionalism of the carers. They notice what needs doing before being asked and are always polite and respectful.

My father looks forward to carers visits and always tells me what their families are doing - so they have time to chat too, which is important.

Thank you Home Instead and all the staff.

I have been using Home Instead at Watford, both for my husband's care, and latterly my own, for over six years.

My husband (now 88) had to get out of bed, bathed and dressed every day for some 18 months before going into a nursing home.

I (now 83) am living alone and crippled but Home Instead assist with shopping, laundry, cleaning etc a few hours a week. Their staff are bright, helpful and their office staff are excellent.

We look forward to seeing them every day.

After suffering a stroke in 2012 I spent 9 months in and out of hospital and rehab. When I came home in 2013 I was unable to walk, underweight and could do very little for myself. Home Instead carers started to look after me (and still do) and I have not looked back! Their kindness and care helped me to improve day by day. They recognised that I would be able to do a lot for myself as my strength improved to the point of getting me to walk again! I can now walk with a frame, use my stroke hand and do so much more for myself that seemed impossible to achieve when I initially came home. Home Instead Senior Care continues to provide me with a high-quality care service. They continue to encourage me to do things for myself, help me where needed, make me laugh a lot and go above and beyond expectations. Thank you very much, Home Instead Senior Care.

Many thanks Home Instead.