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Home Instead (Watford)

Odhams Industrial Estate, (Asda, Unit 11), St Albans Road, Watford WD24 7RT
Home Instead (Watford) Logo
Home Instead (Watford) logo
Home Instead (Watford), Watford
Home Instead (Watford), Watford
Home Instead (Watford), Watford

Home Instead (Watford) feel passionately about changing the face of ageing, looking to maintain professional and respectful care-in-the-home services that support dignity and independence as well as health and well-being.

The provider chooses their carers carefully, looking to provide qualified but friendly individuals that clients feel comfortable putting their faith in. A positive impact in the Watford community has successfully built up an impressive reputation locally.

Care Provided by Home Instead (Watford)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36 - £38
  • Weekly Live-in Care Fees: £1,899 - £2,499
The price(s) shown are provided by the agency. Contact Home Instead (Watford) for full pricing details and T&Cs.

Contact Home Instead (Watford) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Mahdi Kazemzadeh (Director/Owner)

Home Instead (Watford) Reviews (63)

9.5

Home Instead (Watford) has a Review Score of 9.5 (9.472) out of 10, based on 7 reviews in the last 2 years. Over all time Home Instead (Watford) has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Pippa (Daughter of Client) published on 2 March 2016 Submitted via Website
Overall Experience

We worked with Home Instead to support my mother and father during what turned out to be the final 18 months of their life. My mother had terminal cancer, and my father had end stage COPD. They were both sound of mind, but living in a 3 story house was challenging, and keeping on top of it became impossible as my mother dealt with some aggressive treatments.

We went to Home Instead after being recommended by a friend who works in social services in the area, and some research online. They sent us the most wonderful carer, who became a friend to mum and dad, and indeed to us children. She gave us peace of mind that mum and dad had the support they needed. She became such a friend that she actually attended both funerals. I think she was one of a kind - a carer by calling. She shown professionalism and kindness, treating my parents with great love and care.

The team at the office were always friendly and supportive, and did their best to met all our needs throughout the process

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jill H (Stepdaughter of Client) published on 22 February 2016 Submitted via Postal Card
Overall Experience

A social worker suggested Home Instead because we wanted the same person coming on a regular basis in the afternoons to provide companionship for our 87 year old stepmother who lived alone. Home Instead dealt with our request efficiently and found someone suitable who was reliable and punctual. Unfortunately, my stepmother deteriorated and is now in a nursing home, however, we were pleased with the service provided and would recommend Home Instead.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Lorna M (Daughter of Client) published on 22 February 2016 Submitted via Postal Card
Overall Experience

The agency is easy to deal with, attentive, concerned and polite. The staff are very keen to help and cooperate as much as possible and always call you back to keep you updated. The customer service is very good and accommodate requests whenever possible.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 July 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (36)

News
  • Posted: Wednesday 27 May 2026When Anila was ready to return to work after having her children, she knew one thing clearly. Whatever she went back to, it had to work differently from before. She...
  • Posted: Wednesday 20 May 2026When one of Steph's stores closed and her team were made redundant, she didn't expect it to become the moment that changed her life. But sometimes things work out that...
  • Posted: Wednesday 13 May 2026For students looking for work that fits around university or college life, finding the right role can feel like searching for something that doesn't exist. Good pay, real flexibility, and...

Awards / Recognitions (16)

  • Recipient: Home Instead (Watford)Date: Thursday 18 Sep 2025
  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home Instead (Watford)Date: Thursday 15 May 2025

Meet the Team (9)

Mahdi Kazemzadeh Job Title: Director Joined: 2017
Mahdi Kazemzadeh

I joined Home Instead in 2017, and I am very passionate about delivering person-centred and relationship-led care to clients. I see our role in the office as providing a service to clients, but also supporting our care professionals to be the best they can be.

Carly Scott Job Title: GM and Group Registered Manager Joined: 2019
Carly Scott

I started in care due to the flexibility with young children, but over time, I have progressed to GM and Group Registered Manager. I'm grateful for the opportunities I have been given over the past 5 years. I LOVE my job, I love the different tasks, I love the variety.

Kelly Lavelle Job Title: Care Manager Joined: 2023
Kelly Lavelle

I’ve worked for Home Instead since 2023, starting as a scheduler & progressing to Care Manager. I support the office team & ensure our clients receive the highest quality care. Passionate about making a positive difference, I love being part of the Home Instead family.

Sophie Minards Job Title: Care Manager Joined: 2023
Sophie Minards

My main focus is connection and consistency. I work closely with our clients and their families to build trust and ensure every visit is meaningful. My down-to-earth nature helps put everyone at ease, and I am always here to support our team with advice and encouragement.

Lena Gumble Job Title: Care Manager Joined: 2018
Lena Gumble

I bring compassion and real knowledge to every client's care journey. Working closely with families and Care Professionals, I create care plans that truly fit each client's life, personality, and preferences. I'm passionate about helping people age with dignity.

Kelly Tidiman Job Title: Trainer Joined: 2023
Kelly Tidiman

I focus on ensuring our Care Professionals are confident and ready for anything. Delivering our award-winning training with bundles of energy and empathy, I equip them with the skills they need to do their best work and support their growth from day one.

Lynda Hipwell Job Title: Scheduler Joined: 2026
Lynda Hipwell

I've enjoyed over eleven years working in care, with seven of these as a scheduler, ensuring that visits run smoothly week after week. I love the variety the role brings, and knowing the work I do each week really supports the people we care for.

Stephanie Turner Job Title: Commercial Manager Joined: 2023
Stephanie Turner

When you reach out to us, I'm often the first voice you'll hear. I have a genuine passion for helping families navigate their care options, and I am deeply involved in building strong relationships within our local community.

Shade Quadri Job Title: Community Engagement Manager Joined: 2026
Shade Quadri

People and community are what get me out of bed in the morning. After years in social prescribing and home care, I know how much the right relationships matter, and building those across our area is exactly what I love doing to support our clients and care professionals.

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