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Home Instead (Exeter & East Devon)

Home Instead House, 1-3 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter EX5 1DP
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Top 20 award
Home Instead (Exeter & East Devon) logo
Home Instead (Exeter & East Devon), Exeter
Home Instead (Exeter & East Devon), Exeter
Home Instead (Exeter & East Devon), Exeter

Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their own homes. The dedicated team support older and vulnerable persons across the Exeter and east Devon region, up to and including those in the Tiverton and Cullompton communities.

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Care Provided by Home Instead (Exeter & East Devon)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (Exeter & East Devon) to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Mark McGlade (Director)

Home Instead (Exeter & East Devon) Reviews (122)

10

Home Instead (Exeter & East Devon) has a Review Score of 10 (10.000) out of 10, based on 23 reviews in the last 2 years. Over all time Home Instead (Exeter & East Devon) has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Sally V (Daughter of Client) published on 6 June 2019 Submitted via Postal Card
Overall Experience

My father had to be hospitalised over a weekend and this was only by the attentiveness of the carer. When he was discharged the level of care was beyond exception (as always) whereby they couldn't have been any more helpful and ensuring that his welfare was paramount. We would not hesitate in recommending this care agency to anyone. They always go above and beyond and it's apparent that all the staff enjoy working for this exceptional company.

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Review from Libby S (Daughter of Client) published on 5 June 2019 Submitted via Postal Card
Overall Experience

Very helpful and supportive, every day Mon - Thursday, ensuring my Dad is happy, fed and house is kept clean.

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Review from Sandra D (Wife of Client) published on 22 May 2019 Submitted via Postal Card
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A totally reliable and supportive service. I am given total peace of mind.

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Review from Leo M (Client / Service User) published on 22 March 2019 Submitted via Postal Card
Overall Experience

I have been with Home Instead for nearly three years and I feel my life and well being has greatly improved through their regular visits and care. The caregivers they have selected for me are just like family. What I like is I always get the same carer, and she's always on time. Nothing is too much trouble and both the caregiver and office team always go the extra mile to meet my needs and wishes. The support I receive is outstanding and I would highly recommend Home Instead to anyone looking for the best care.

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Review from Ray D (Client / Service User) published on 28 February 2018 Submitted via Postal Card
Overall Experience

I look forward to my visits. I find everyone very helpful. The caregivers arrive on time, they are very friendly and knowledgeable. The caregivers will do anything extra when I ask them to do so.

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Review from Michael D (Husband of Client) published on 28 February 2018 Submitted via Postal Card
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They arrive on time and help to make life much more pleasurable.

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Review from Sean F (Husband of Client) published on 28 February 2018 Submitted via Postal Card
Overall Experience

An excellent service - cheerful, helpful, considerate and thorough.

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Review from Christine W (Daughter of Client) published on 1 January 2018 Submitted via Website
Overall Experience

Absolutely wonderful service. Caring, always on time, all of them well mannered. My mum and dad are like different people since we started using Home Instead. It's made such a positive difference to their outlook on life and their overall wellbeing. Thank you to all the lovely, kind carers and staff. You are making such a difference!

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Review from June H (Client / Service User) published on 4 September 2017 Submitted via Postal Card
Overall Experience

Staff very kind and pleasant - very prompt regarding timing and their visits are very helpful.

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Review from Amanda L (Daughter of Client) published on 20 March 2017 Submitted via Postal Card
Overall Experience

My mother receives excellent care and attention from the carers of Home Instead. Communication with me when there is an issue is good and clear. Mum gets on well with all her carers.

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Review from H H (Client / Service User) published on 28 September 2016 Submitted via Postal Card
Overall Experience

No problems, the support I get from Home Instead Senior Care enables me to remain at home and to continue doing my own thing which I like.

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Review from Didge M (Client / Service User) published on 5 September 2016 Submitted via Postal Card
Overall Experience

I am very pleased with the service that I receive from Home Instead. All the staff are very caring and supportive and they arrive on time. I get on well with all the staff and look forward to them visiting me and they always put a smile on my face. I am kept well informed by the office of any changes that affect me.

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Review from Fiona (Daughter of Client) published on 25 August 2016 Submitted via Website
Overall Experience

My father received care from Home Instead for the past year. At all times he was treated with dignity. Accepting care had been difficult for my parents but the staff who attended him were just wonderful with both him and my mother. They have moved to live with me and I am not sure that I will be as lucky finding carers as good as those who came to see my dad. Thank you to them all.

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Review from Gillian R (Client / Service User) published on 12 May 2016 Submitted via Postal Card
Overall Experience

I have used Home Instead for about three years and during that time I have been more satisfied with the care and help they have provided. I would certainly recommend them to anyone who requires help in their home.

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Review from Bryony J (Daughter of Client) published on 12 May 2016 Submitted via Postal Card
Overall Experience

Home Instead provides mum with an excellent service. They support her to be as independent as possible in a caring but professional manner. Have only positive things to say. Thank You.

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Review from Jill B (Client / Service User) published on 21 April 2016 Submitted via Postal Card
Overall Experience

I get on very well with my carer, it is like having a daughter or grandaughter, very helpful.

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Review from Vera S (Client / Service User) published on 28 March 2016 Submitted via Postal Card
Overall Experience

I have found the carers provided by home instead to be helpful, speedy workers who are friendly as well. I did not think I would be able to find such an ideal care provider, but I have done so and would recommend Home Instead without hesitation.

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Review from Joyce S (Client / Service User) published on 3 March 2016 Submitted via Postal Card
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Home Instead carers have been amazing and given me a reason to get up in the mornings.

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Review from June H (Client / Service User) published on 3 March 2016 Submitted via Postal Card
Overall Experience

I have nothing but praise for the people I have met from 'Home Instead', they are all polite, caring and helpful and there have been instances when their help has been invaluable.

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Review from P L (Niece of Client) published on 17 February 2016 Submitted via Postal Card
Overall Experience

What day is it today? In days gone by, when folk grew old, there was no one to care, but here and now, a helping hand, meets my needs on her rounds. To get me up, wash me down or tuck me up in bed, help me make a cup of tea, or turn my vest the right way round. Rescue comes fast at times of great need, from the kindly carers of Home Instead (Senior care) (You know who you are).

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (26)

Meet the Team (1)

Laura Grant Job Title: General Manager and Registered Manager Joined: 2012
Laura Grant

Laura joined Home Instead in December 2012 in the position of Care Coordinator & Payroll Support about 18 months after the company was formed. She had already achieved her NVQ level 2 & 3 in Health & Social Care in 2011. Laura was quickly promoted to Office Manager in June 2013 where she achieved her NVQ Level 3 in Leadership and Management award at the end of 2013.

Laura accepted the role of Registered Manager in October 2015 following an interview and approval by the Care Quality Commission.

Following the birth of her child and her return from maternity leave, Laura was promoted to Operations Manager in April 2017 alongside continuing her position as the Registered Manager.

In April 2020 she was promoted to General Manager after being interviewed by the Home Instead National Office.

As well as achieving her NVQ's Laura is also a trained trainer in:
Moving and Handling
Parkinson's Care
City and Guilds in Alzheimer’s and other Dementia training
End of Life Care

Mental Health First Aid

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Exeter & East Devon) to verify any information. View our terms and conditions. Home Instead (Exeter & East Devon) has an Enhanced Service - more info.