Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their own homes. The dedicated team support older and vulnerable persons across the Exeter and east Devon region, up to and including those in the Tiverton and Cullompton communities.
In...
Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their own homes. The dedicated team support older and vulnerable persons across the Exeter and east Devon region, up to and including those in the Tiverton and Cullompton communities.
In May 2016, Home Instead (East Devon) became the first home care provider in the South West to be rated overall Outstanding by the CQC, and upon re-inspection was rated 5 Star Outstanding by the CQC in December 2018, a rating shared by less than 0.5 per cent of care providers nationwide.
Home Instead offer a wide range of one-to-one services tailor-made to the needs of the individual - and home visits can be from 1-2 hours a day up to 24-7 care that includes weekends and holidays and Live-In care options.
Services are flexible to the needs of each client. These can include personal care such as assistance with bathing, dressing, eating and medication; home help covering all aspects of day-to-day housework, shopping, meal preparation and household duties; and companionship services that can involve everything from accompanying clients on visits or appointments to simple conversation and good company.
Specialist Alzheimer’s and memory care available with continuity of Care Professional, are at the heart of services. Care Professionals are carefully matched to every client. Specialist Parkinson's Care also available.
Care Provided by Home Instead (Exeter & East Devon)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Prices
Available on request
Contact Home Instead (Exeter & East Devon) to get a personalised quote:
Home Instead (Exeter & East Devon) has a Review Score of 10 (10.000) out of 10, based on 24 reviews in the last 2 years. Over all time Home Instead (Exeter & East Devon) has 124 reviews.
Reviewer Connection to Home Instead (Exeter & East Devon)
Loading...
Showing 124 reviews matching selected criteria
Review from Janet T (Client / Service User) published on 27 July 2021 Submitted via Postal Card•
Overall Experience
Couldn't do without you!
Couldn't do without you!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B H (Client / Service User) published on 26 July 2021 Submitted via Postal Card•
Overall Experience
I am very happy with the services I receive from everybody. My caregivers are very happy and kind.
I am very happy with the services I receive from everybody. My caregivers are very happy and kind.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rita M (Client / Service User) published on 14 July 2021 Submitted via Postal Card•
Overall Experience
Very good service and plenty of laughter.
Very good service and plenty of laughter.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Brenda T (Wife of Client) published on 13 July 2021 Submitted via Postal Card•
Overall Experience
We are very pleased with all carers in Home Instead and would recommend.
We are very pleased with all carers in Home Instead and would recommend.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E D (Client / Service User) published on 13 July 2021 Submitted via Postal Card•
Overall Experience
I have enjoyed my association with you very much.
I have enjoyed my association with you very much.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P V (Client / Service User) published on 7 July 2021 Submitted via Postal Card•
Overall Experience
I have received amazing service with Home Instead. The carers and staff have been so kind and helpful and I have made many friends. I would thoroughly recommend Home Instead with no hesitation.
I have received amazing service with Home Instead. The carers and staff have been so kind and helpful and I have made many friends. I would thoroughly recommend Home Instead with no hesitation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Rosemary E (Client / Service User) published on 7 July 2021 Submitted via Postal Card•
Overall Experience
Wonderful carers, good company.
Wonderful carers, good company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Geraldine H (Daughter of Client) published on 5 July 2021 Submitted via Postal Card•
Overall Experience
Carers always punctual, very caring and considerate to my mother.
Excellent service, highly recommended.
Carers always punctual, very caring and considerate to my mother.
Excellent service, highly recommended.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane P (Client / Service User) published on 21 June 2021 Submitted via Postal Card•
Overall Experience
Very happy with the service so far. It is nice to have someone to chat and have a coffee with. A great help in the shower, where one is always nervous of slipping.
Very happy with the service so far. It is nice to have someone to chat and have a coffee with. A great help in the shower, where one is always nervous of slipping.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A R (Client / Service User) published on 21 June 2021 Submitted via Postal Card•
Overall Experience
An excellent service. The ladies are both willing and very caring. Nothing is too much trouble.
An excellent service. The ladies are both willing and very caring. Nothing is too much trouble.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C H (Client / Service User) published on 28 April 2021 Submitted via Postal Card•
Overall Experience
My carers are all cheerful and helpful ladies.
My carers are all cheerful and helpful ladies.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A B (Daughter of Client) published on 11 March 2021 Submitted via Postal Card•
Overall Experience
I have been really happy with the care Mum has received from Home Instead. The caregivers take a real interest in Mum and are very thoughtful. Mum really enjoys their visits and values their companionship as well as their help with personal care.
I have been really happy with the care Mum has received from Home Instead. The caregivers take a real interest in Mum and are very thoughtful. Mum really enjoys their visits and values their companionship as well as their help with personal care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G H (Son of Client) published on 21 January 2021 Submitted via Postal Card•
Overall Experience
We are very happy with the overall care and respect given to Mother on the daily visits. All the carers are very friendly and helpful and Mum is happy and content with their presence.
We are very happy with the overall care and respect given to Mother on the daily visits. All the carers are very friendly and helpful and Mum is happy and content with their presence.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D H (Client / Service User) published on 20 January 2021 Submitted via Review Postal Card•
Overall Experience
Very pleased with the care I received from all your carers. Always giving friendly advice if needed. Cheerful company and happy faces helped days go by when one is living alone. I find the care service very reassuring for me.
Very pleased with the care I received from all your carers. Always giving friendly advice if needed. Cheerful company and happy faces helped days go by when one is living alone. I find the care service very reassuring for me.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D B (Client / Service User) published on 10 December 2020 Submitted via Postal Card•
Overall Experience
I am very happy with the care I have received from Home Instead. They are always on time and treat me with dignity. Thoroughly recommend them.
I am very happy with the care I have received from Home Instead. They are always on time and treat me with dignity. Thoroughly recommend them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A W (Client / Service User) published on 27 October 2020 Submitted via Postal Card•
Overall Experience
Excellent care. Carers are always cheerful and willing to help. Very pleased with the care and the enormous help.
They keep me happy, and I look forward to my visits.
Excellent care. Carers are always cheerful and willing to help. Very pleased with the care and the enormous help.
They keep me happy, and I look forward to my visits.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P H (Client / Service User) published on 2 September 2020 Submitted via Postal Card•
Overall Experience
Visit every Tuesday and Thursday, always on time, very helpful and kind.
Enjoy their visits.
Visit every Tuesday and Thursday, always on time, very helpful and kind.
Enjoy their visits.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from R L (Husband of Client) published on 25 March 2020 Submitted via Review Postal Card•
Overall Experience
Home Instead has been very friendly and efficient in our dealings. The caregivers have got on well with my wife who is not always easy to deal with. The office side of things has been well managed.
Home Instead has been very friendly and efficient in our dealings. The caregivers have got on well with my wife who is not always easy to deal with. The office side of things has been well managed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from G S (Relative of Client) published on 10 February 2020 Submitted via Review Postal Card•
Overall Experience
Excellent company - would recommend 100%.
Excellent company - would recommend 100%.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sue T (Daughter of Client) published on 28 January 2020 Submitted via Website•
Overall Experience
Home Instead have been caring for my Mum for two years and my brother and I couldn't be happier with them. All Mum's CAREGivers treat her with dignity, respect and kindness. They not only deal with her personal needs but also make sure she is involved with most daily tasks and to see her laugh and...
Home Instead have been caring for my Mum for two years and my brother and I couldn't be happier with them. All Mum's CAREGivers treat her with dignity, respect and kindness. They not only deal with her personal needs but also make sure she is involved with most daily tasks and to see her laugh and smile with them fills my heart with such happiness. When Mum had a suspected stroke recently, the whole team rallied round to support not only Mum but also myself and my brother at what was such a worrying time; I live 150 miles away and the way the CAREGiver handled the situation of dealing with the paramedics and taking care of Mum while talking to me on the phone was utterly incredible. The staff in the office are always helpful with not only my emotional support but also go to extra lengths to deal with issues such as Occupational Therapists etc. They have all become part of the family while keeping the appropriate 'distance'. We couldn't be without them and are so thankful to them all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Home Instead (Exeter & East Devon).
There are no accreditations posted yet for Home Instead (Exeter & East Devon).
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Exeter & East Devon) to verify any information. View our terms and conditions. Home Instead (Exeter & East Devon) has an Enhanced Service -what an Enhanced Service includes.
