We couldn't be without them and are so thankful to them all.Sue T(Daughter of Client/Service User)
They are caring and considerate and I would recommend them without reservation.Anita L(Daughter of Client/Service User)
I am given total peace of mind.Sandra D(Wife of Client/Service User)
We couldn't be without them and are so thankful to them all.Sue T(Daughter of Client/Service User)
They are caring and considerate and I would recommend them without reservation.Anita L(Daughter of Client/Service User)
I am given total peace of mind.Sandra D(Wife of Client/Service User)
Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their own homes. The dedicated team support older and vulnerable persons across the Exeter and east Devon region, up to and including those in the Tiverton and Cullompton communities.
In...
Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their own homes. The dedicated team support older and vulnerable persons across the Exeter and east Devon region, up to and including those in the Tiverton and Cullompton communities.
In May 2016, Home Instead (East Devon) became the first home care provider in the South West to be rated overall Outstanding by the CQC, and upon re-inspection was rated 5 Star Outstanding by the CQC in December 2018, a rating shared by less than 0.5 per cent of care providers nationwide.
Home Instead offer a wide range of one-to-one services tailor-made to the needs of the individual - and home visits can be from 1-2 hours a day up to 24-7 care that includes weekends and holidays and Live-In care options.
Services are flexible to the needs of each client. These can include personal care such as assistance with bathing, dressing, eating and medication; home help covering all aspects of day-to-day housework, shopping, meal preparation and household duties; and companionship services that can involve everything from accompanying clients on visits or appointments to simple conversation and good company.
Specialist Alzheimer’s and memory care available with continuity of Care Professional, are at the heart of services. Care Professionals are carefully matched to every client. Specialist Parkinson's Care also available.
Care Provided by Home Instead (Exeter & East Devon)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Prices
Contact Home Instead (Exeter & East Devon) to get a personalised quote:
Available on request
Consultations
Home Consultation of Home Instead (Exeter & East Devon)Usually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Early morning and evening appointments are also available. Our Home Care Consultants will be available at your convenience to offer professional care solutions, personalised to meet your needs with services including companionship, personal care, home help, meal preparation, specialist Dementia and Parkinson’s support. They will discuss your specific set of circumstances and requirements and tailor a package of care to suit your needs. Consultations range from 90-120 minutes, as required.
Video Call Consultation of Home Instead (Exeter & East Devon)Usually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 8:00 AM to 8:00 PM)Early morning and evening appointments are also available. Our Home Care Consultants will be available at your convenience to offer professional care solutions, personalised to meet your needs with services including companionship, personal care, home help, meal preparation, specialist Dementia and Parkinson’s support. They will discuss your specific set of circumstances and requirements and tailor a package of care to suit your needs. Consultations range from 90-120 minutes, as required.
Home Instead (Exeter & East Devon) has a Review Score of 10 (10.000) out of 10, based on 22 reviews in the last 2 years. Over all time Home Instead (Exeter & East Devon) has 124 reviews.
Reviewer Connection to Home Instead (Exeter & East Devon)
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Showing 124 reviews matching selected criteria
Review from Peter K (Client / Service User) published on 21 June 2022 Date of experience: May 2022•Submitted via Postal Review Card•
Overall Experience
Excellent service.
Excellent service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M W (Client / Service User) published on 21 June 2022 Date of experience: May 2022•Submitted via Postal Review Card•
Overall Experience
Very helpful people make me feel cared for, I am grateful and happy to see them.
Very helpful people make me feel cared for, I am grateful and happy to see them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A J (Daughter of Client) published on 21 June 2022 Date of experience: May 2022•Submitted via Postal Review Card•
Overall Experience
Friendly, helpful, efficient. Thank you.
Friendly, helpful, efficient. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ruth W (Daughter of Client) published on 21 June 2022 Date of experience: May 2022•Submitted via Postal Review Card•
Overall Experience
I am so grateful for the support you give to Mum and myself. Without you there's no doubt mum would be in a care home. I appreciate every visit and phone call. We feel very well supported. Thank you to you all.
I am so grateful for the support you give to Mum and myself. Without you there's no doubt mum would be in a care home. I appreciate every visit and phone call. We feel very well supported. Thank you to you all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J S (Client / Service User) published on 3 June 2022 Date of experience: March 2022•Submitted via Postal Review Card•
Overall Experience
All satisfactory at present.
All satisfactory at present.
↩Reply from Sharon Coombes, Marketing Manager at Home Instead (Exeter & East Devon)
Thank you for your 5 Star Review! Your kind feedback is much appreciated by the team at Home Instead.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F S (Client / Service User) published on 1 June 2022 Date of experience: March 2022•Submitted via Postal Review Card•
Overall Experience
Very good, well looked after.
Very good, well looked after.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Pamela S (Client / Service User) published on 23 March 2022 Date of experience: November 2021•Submitted via Postal Review Card•
Overall Experience
I am very happy with all the people that look after me, I would recommend them to anybody that needs help.
I am very happy with all the people that look after me, I would recommend them to anybody that needs help.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean S (Client / Service User) published on 15 March 2022 Date of experience: October 2021•Submitted via Postal Review Card•
Overall Experience
I'm happy with service provided.
I'm happy with service provided.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean T (Wife of Client) published on 15 March 2022 Date of experience: February 2022•Submitted via Postal Review Card•
Overall Experience
Outstanding care - continuity of personnel who all exhibit very caring qualities. Also, the contact with the office is excellent.
Outstanding care - continuity of personnel who all exhibit very caring qualities. Also, the contact with the office is excellent.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Sheila C (Client / Service User) published on 10 March 2022 Date of experience: January 2022•Submitted via Postal Review Card•
Overall Experience
Very good attention with lots of patients, lovely care givers, excellent service.
Very good attention with lots of patients, lovely care givers, excellent service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Eileen W (Wife of Client) published on 18 January 2022 Date of experience: November 2021•Submitted via Postal Review Card•
Overall Experience
We are very pleased with the care we receive from our lovely carers. We've fallen into a good routine and look forward to the girls coming - all of them very kind and helpful.
We are very pleased with the care we receive from our lovely carers. We've fallen into a good routine and look forward to the girls coming - all of them very kind and helpful.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B T (Client / Service User) published on 4 January 2022 Date of experience: November 2021•Submitted via Postal Review Card•
Overall Experience
Very well looked after, reliable always on time and pleasure to have carers in your house.
Very well looked after, reliable always on time and pleasure to have carers in your house.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peter L (Husband of Client) published on 25 November 2021 Date of experience: October 2021•Submitted via Postal Review Card•
Overall Experience
Excellent service. Very happy with the staff employed. No shortcomings to report.
Excellent service. Very happy with the staff employed. No shortcomings to report.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Audrey C (Client / Service User) published on 25 November 2021 Date of experience: October 2021•Submitted via Postal Review Card•
Overall Experience
Happy with all services.
Happy with all services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M C (Client / Service User) published on 3 September 2021 Date of experience: August 2021•Submitted via Postal Review Card•
Overall Experience
I am very pleased with the service I receive from Home Instead. The carers are all friendly and helpful and I appreciate being taken out in the afternoons either for shopping or walking by the sea.
I am very pleased with the service I receive from Home Instead. The carers are all friendly and helpful and I appreciate being taken out in the afternoons either for shopping or walking by the sea.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Maureen H (Daughter of Client) published on 3 September 2021 Date of experience: August 2021•Submitted via Postal Review Card•
Overall Experience
We are very happy with the care given to my father and everyone is very friendly.
We are very happy with the care given to my father and everyone is very friendly.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hilary G (Client / Service User) published on 19 August 2021 Date of experience: July 2021•Submitted via Postal Review Card•
Overall Experience
Very good service. Caregivers are all excellent.
Very good service. Caregivers are all excellent.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Caroline S (Daughter of Client) published on 13 August 2021 Date of experience: July 2021•Submitted via Postal Review Card•
Overall Experience
Very easy and approachable company with kind and friendly staff. We work together well and adapt to the situation as necessary. Very trustworthy.
Very easy and approachable company with kind and friendly staff. We work together well and adapt to the situation as necessary. Very trustworthy.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from T M (Daughter of Client) published on 10 August 2021 Date of experience: June 2021•Submitted via Postal Review Card•
Overall Experience
Friendly, helpful and professional carer team who have been very supportive of Mum, even when circumstances have been difficult. Management and office staff are approachable and understanding.
Friendly, helpful and professional carer team who have been very supportive of Mum, even when circumstances have been difficult. Management and office staff are approachable and understanding.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J F (Client / Service User) published on 27 July 2021 Date of experience: June 2021•Submitted via Postal Review Card•
Overall Experience
A very friendly group of carers. Good at keeping time and altogether are reliable.
A very friendly group of carers. Good at keeping time and altogether are reliable.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
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