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Home Instead (Exeter & East Devon)

Home Instead House, 1-3 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter EX5 1DP
Home Instead (Exeter & East Devon) Logo
Top 20 award
Home Instead (Exeter & East Devon) logo
Home Instead (Exeter & East Devon), Exeter
Home Instead (Exeter & East Devon), Exeter
Home Instead (Exeter & East Devon), Exeter

Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their own homes. The dedicated team support older and vulnerable persons across the Exeter and east Devon region, up to and including those in the Tiverton and Cullompton communities.

In...  

Care Provided by Home Instead (Exeter & East Devon)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Prices

Available on request

Contact Home Instead (Exeter & East Devon) to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Mark McGlade (Director)

Home Instead (Exeter & East Devon) Reviews (122)

10

Home Instead (Exeter & East Devon) has a Review Score of 10 (10.000) out of 10, based on 23 reviews in the last 2 years. Over all time Home Instead (Exeter & East Devon) has 122 reviews.

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Showing 122 reviews matching selected criteria
Review from Ruth W (Daughter of Client) published on 21 June 2022 Submitted via Postal Card
Overall Experience

I am so grateful for the support you give to Mum and myself. Without you there's no doubt mum would be in a care home. I appreciate every visit and phone call. We feel very well supported. Thank you to you all.

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Review from J S (Client / Service User) published on 3 June 2022 Submitted via Postal Card
Overall Experience

All satisfactory at present.

Reply from Sharon Coombes, Marketing Manager at Home Instead (Exeter & East Devon)

Thank you for your 5 Star Review! Your kind feedback is much appreciated by the team at Home Instead.

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Review from F S (Client / Service User) published on 1 June 2022 Submitted via Postal Card
Overall Experience

Very good, well looked after.

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Review from Pamela S (Client / Service User) published on 23 March 2022 Submitted via Postal Card
Overall Experience

I am very happy with all the people that look after me, I would recommend them to anybody that needs help.

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Review from Jean S (Client / Service User) published on 15 March 2022 Submitted via Postal Card
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I'm happy with service provided.

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Review from Jean T (Wife of Client) published on 15 March 2022 Submitted via Postal Card
Overall Experience

Outstanding care - continuity of personnel who all exhibit very caring qualities. Also, the contact with the office is excellent.

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Review from Sheila C (Client / Service User) published on 10 March 2022 Submitted via Postal Card
Overall Experience

Very good attention with lots of patients, lovely care givers, excellent service.

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Review from Eileen W (Wife of Client) published on 18 January 2022 Submitted via Postal Card
Overall Experience

We are very pleased with the care we receive from our lovely carers. We've fallen into a good routine and look forward to the girls coming - all of them very kind and helpful.

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Review from B T (Client / Service User) published on 4 January 2022 Submitted via Postal Card
Overall Experience

Very well looked after, reliable always on time and pleasure to have carers in your house.

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Review from Peter L (Husband of Client) published on 25 November 2021 Submitted via Postal Card
Overall Experience

Excellent service. Very happy with the staff employed. No shortcomings to report.

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Review from Audrey C (Client / Service User) published on 25 November 2021 Submitted via Postal Card
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Happy with all services.

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Review from M C (Client / Service User) published on 3 September 2021 Submitted via Postal Card
Overall Experience

I am very pleased with the service I receive from Home Instead. The carers are all friendly and helpful and I appreciate being taken out in the afternoons either for shopping or walking by the sea.

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Review from Maureen H (Daughter of Client) published on 3 September 2021 Submitted via Postal Card
Overall Experience

We are very happy with the care given to my father and everyone is very friendly.

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Review from Hilary G (Client / Service User) published on 19 August 2021 Submitted via Postal Card
Overall Experience

Very good service. Caregivers are all excellent.

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Review from Caroline S (Daughter of Client) published on 13 August 2021 Submitted via Postal Card
Overall Experience

Very easy and approachable company with kind and friendly staff. We work together well and adapt to the situation as necessary. Very trustworthy.

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Review from T M (Daughter of Client) published on 10 August 2021 Submitted via Postal Card
Overall Experience

Friendly, helpful and professional carer team who have been very supportive of Mum, even when circumstances have been difficult. Management and office staff are approachable and understanding.

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Review from Janet T (Client / Service User) published on 27 July 2021 Submitted via Postal Card
Overall Experience

Couldn't do without you!

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Review from J F (Client / Service User) published on 27 July 2021 Submitted via Postal Card
Overall Experience

A very friendly group of carers. Good at keeping time and altogether are reliable.

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Review from B H (Client / Service User) published on 26 July 2021 Submitted via Postal Card
Overall Experience

I am very happy with the services I receive from everybody. My caregivers are very happy and kind.

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Review from Rita M (Client / Service User) published on 14 July 2021 Submitted via Postal Card
Overall Experience

Very good service and plenty of laughter.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Exeter & East Devon).

Awards / Recognitions (26)

Meet the Team (1)

Laura Grant Job Title: General Manager and Registered Manager Joined: 2012
Laura Grant

Laura joined Home Instead in December 2012 in the position of Care Coordinator & Payroll Support about 18 months after the company was formed. She had already achieved her NVQ level 2 & 3 in Health & Social Care in 2011. Laura was quickly promoted to Office Manager in June 2013 where she achieved her NVQ Level 3 in Leadership and Management award at the end of 2013.

Laura accepted the role of Registered Manager in October 2015 following an interview and approval by the Care Quality Commission.

Following the birth of her child and her return from maternity leave, Laura was promoted to Operations Manager in April 2017 alongside continuing her position as the Registered Manager.

In April 2020 she was promoted to General Manager after being interviewed by the Home Instead National Office.

As well as achieving her NVQ's Laura is also a trained trainer in:
Moving and Handling
Parkinson's Care
City and Guilds in Alzheimer’s and other Dementia training
End of Life Care

Mental Health First Aid

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Exeter & East Devon) to verify any information. View our terms and conditions. Home Instead (Exeter & East Devon) has an Enhanced Service - more info.