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These prices are only a guideline, please contact Perfect Care - Durham to find out the exact price for your requirements.
Perfect Care - Durham has a Review Score of 9.4 (9.398) out of 10, based on 29 reviews in the last 2 years.
Over all time Perfect Care - Durham has 30 reviews.
Thank you. We are so pleased everything is now going well. It can be a challenge sometimes to get a routine in place but we do always try our best. We do have lovely carers and a great team. Thank you.
Firstly, we are so sorry for your loss. We are so pleased we were able to support not just your dad but you. It's always a difficult time but with the training, knowledge and experience our team has it can ease a difficult situation. Thank you for taking the time to pass on your comments, Perfect Care.
Hi. Thank you so much for your review. We do take all comments and feedback seriously and address them and we have therefore passed this to the Registered Manager. Thank you.
Thank you for your lovely review. Our carers do make a difference to not just our service users but to their families too. We have a fantastic team. Thank you
Thank you so much for your lovely review. We are delighted you have had a good experience. We take pride in ensuring this. Thank you.
Thank you so much for your wonderful review. We are delighted you are experiencing our fantastic service. We have an amazing team and we are so proud of them. Thank you Perfect Care
Hi. Thank you so much for your lovely review. It's great to hear that you are experiencing this service. Thank you so much Perfect Care
Thank you for your review. I have spoken with the manager at the office and I know there have been a number of phone calls between you and I know she has adjusted a lot of things to try to accommodate your wishes. Whilst we endeavour to give the best service possible we sometimes struggle due to staff sickness and unforeseen circumstances but we have a lovely team of carers and it's good to hear that you like them. A member of our office staff will be arranging a meeting with you this week to discuss any further issues. Thank you.
Thank you so much for your review. All feedback is taken seriously and therefore we would really like the chance to discuss this further with you.
Thank you for taking the time to submit your review. We, of course, take comments like this very seriously. We are aware of your complaint and are addressing the issues that have arisen in such a difficult time in the care industry.
The Review Score of 9.4 (9.398) out of 10 for Perfect Care - Durham is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Perfect Care - Durham is based on 23 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Kelly, our dedicated Registered Manager, has been an indispensable member of the Perfect Care Team for over 8 years and became Registered Manager in 2018. Her exceptional leadership extends to managing both our office team and more than 100 carers in the Durham Area.
Kelly consistently goes above and beyond, embodying a caring and helpful approach toward our service users and fellow carers. Her extensive knowledge of the care industry allows her to provide valuable advice and effective problem-solving skills. Kelly’s commitment is unwavering, making her an invaluable asset to our team
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Perfect Care - Durham to verify any information. View our terms and conditions. Perfect Care - Durham has an Enhanced Service - more info.