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Belong at Home Crewe

Brookhouse Drive, Crewe, Cheshire CW2 6NA
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Belong at Home Crewe, Crewe
Belong at Home Crewe, Crewe
Belong at Home Crewe, Crewe

Belong at Home Crewe is an affordable, high-quality home care service.

When choosing Belong at Home Crewe as a home care service, the support that you need is provided.

Through personal care, support and companionship, staff enable you to continue living in your own home and community.

Staff can also assist with general domestic chores and help people attend appointments or go out for leisure.

Care Provided by Belong at Home Crewe

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting Care£39.50 - £40.50

See key facts and pricing information on our website for further details.

Contact Belong at Home Crewe to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Jane Gabbert (Area Manager)

Belong at Home Crewe Reviews (53)

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9.8

Belong at Home Crewe has a Review Score of 9.8 (9.826) out of 10, based on 14 reviews in the last 2 years. Over all time Belong at Home Crewe has 53 reviews.

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Review from Andy F (Son of Client) published on 20 November 2019 Submitted via Website
Overall Experience
My parents have a very long-standing relationship with Belong and used to call into the village to visit relatives long before becoming customers of Belong at Home themselves. Over the many years that carers visited mum and dad, (culminating in four visits for them both per day), they formed very close personal relationships with several of the carers and valuing the time they had with them, looking forward to seeing them.

I would not hesitate to recommend this service to others.

Reply from Jane Gabbert, at Belong at Home Crewe

Thank you for taking the time to submit your review of Belong at Home Crewe. Our staff work really hard to ensure a friendly, homely and welcoming environmnet. It means a great deal to our Belong at Home team to know that this is appreciated. Thank you for choosing Belong at Home Crewe.

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Review from Irene E (Client / Service User) published on 20 September 2018 Submitted via Postal Card
Overall Experience

When I first moved, over a year ago, in Belong Care home, I was concerned I might not 'fit in' but on meeting my carers, my fears were proved groundless. All of them make my life as happy and comfortable as possible, always cheerful, caring and considerate in so many ways. I consider myself very lucky that I can rely on such kind, knowledgeable and experienced people.

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Review from Jill R (Daughter of Client) published on 7 September 2018 Submitted via Postal Card
Overall Experience

We are extremely happy with the care that Belong At Home provide to mum and dad. Mum and dad are happy as well with the care they are getting and the staff that come and care for them.

Reply from Laura Evans, at Belong at Home Crewe

We really appreciate you taking the time to give us this feedback, which means a lot to the team here. It is a privilege to be supporting your parents and we are delighted to hear they are pleased with their support.

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Review from Williams F (Client / Service User) published on 7 September 2018 Submitted via Postal Card
Overall Experience

I am completely satisfied with Belong ladies and am largely dependent upon all that they do with me and for me. I feel very fortunate in having Belong services in as many and varied aspects. They come across as people doing this job with personal satisfaction as well as just a paid job.

Reply from Laura Evans, at Belong at Home Crewe

Thank you so much for your lovely feedback, which means a lot to our team. We work hard to recruit people who share our values and commitment to supporting our customers and we are delighted to hear that this has been your experience.

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Review from Ronald B (Client / Service User) published on 7 September 2018 Submitted via Postal Card
Overall Experience

Stomach care and showering have been carried out perfectly and advice from the hospital nurser has been followed.

Reply from Laura Evans, at Belong at Home Crewe

Thank you for taking the time to review our service. Attention to detail is really important to us and we are delighted to hear that our team are meeting your needs effectively.

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Review from Vivienne G (Wife of Client) published on 14 February 2018 Submitted via Postal Card
Overall Experience

I found the girls helpful, gentle and kind. My husband was blind and had problems other than cancer and they were particularly aware of this. I am very grateful to them.

Reply from Laura Evans, Area Manager at Belong at Home Crewe

Thank you for taking the time to submit your review of the Belong at Home service. The team will be most touched to read this. It is a privilege to care for your husband and we are happy to know that your experience of Belong at Home is a positive one.

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Review from Jackie D (Daughter of Client) published on 5 October 2017 Submitted via Postal Card
Overall Experience

Whenever mum has spent time with any of the carers I have felt that she is safe and well cared for. Her needs are unique and these are always recognised. The staff go out of their way to reassure mum. She doesn't think they are her carers, she thinks they are her friends.

They are adaptable, flexible, caring and safety conscious and always go above and beyond. I am always given feedback on mums visits/outings.

Reply from Laura Evans, Area Manager at Belong at Home Crewe

Thank you for this generous feedback. We are delighted to hear that you and your mum are so happy with her support and we feel privileged to provide it.

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Review from J L (Niece of Client) published on 10 August 2017 Submitted via Postal Card
Overall Experience

The overall care from Belong has been very good and made the difference from my auntie going into a nursing home to staying at home where she has come to terms with the loss better of her husband and daughter. Because I can trust the staff it has made my life also a lot easier.

Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Crewe

Thank you for taking the time to submit such lovely feedback. We are overjoyed to hear your auntie is happy with us and our service is helping. I will ensure your comments are passed on to the Belong at Home team. Kind regards.

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Review from Deanna B (Wife of Client) published on 23 August 2016 Submitted via Postal Card
Overall Experience

The staff have the knowledge and experience to look after residents in a compassionate way as though caring for their own family. Everyone is treated as an individual and their own needs met and I have seen this on a regular basis. The carers are in the job for the right reasons- they care!! Sometimes the inter-department communication could be improved but on the whole I have peace of mind my husband is in very good hands.

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Review from Ellen J (Daughter of Client) published on 19 August 2016 Submitted via Postal Card
Overall Experience

Dad comes twice a week for a bath and has done for the last 2 1/2 years. Staff are consistent and consistently good. He feels relaxed and not phased at all. They treat him with the utmost respect and care. Cannot fault them.

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Review from T L C (Son of Client) published on 26 July 2016 Submitted via Postal Card
Overall Experience

Placed mother and father with Belong in Dec 2015, moving them from carers in Blackpool. The difference in care levels was fantastic. M & d now receiving regular care, on time and with the same small team, making it quite personal. My parents have come on in leaps and bounds and know who is coming and when. I feel that their life expectancy has been enhanced since the move. On a personal basis, the pressure of checking on every visit, doctors, medicines, appointments is now non existent. I have become used to all being done and excellent communication between myself, carers and all staff and managers.

Reply from Becki Prince, Customer Support and Marketing Administrator at Belong at Home Crewe

Thank you for taking the time to submit your review of Belong at Home Crewe. We are pleased to hear that you are happy with the service received.

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Review from Jeremy S (Client / Service User) published on 3 December 2015 Submitted via Postal Card
Overall Experience

I am cared for one year. I trust the carers always arrive on time. Always pleasant. I can't say how pleased I am with Belong at Home.

Reply from Tracy Brookes, Marketing Supervisor at Belong at Home Crewe

Thank you for taking the time to submit your review, we are pleased to hear that you are happy with the Belong at Home service.

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Review from Gordon D (Brother of Client) published on 17 November 2015 Submitted via Postal Card
Overall Experience

Very caring and pleasant. Very prompt and punctual. They were able to attend as soon as I needed help.

Reply from Tracy Brookes, Marketing Assistant at Belong at Home Crewe

Thank you for taking the time to provide your feedback. We are pleased to hear that you are happy with the Belong at Home service.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 August 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveOutstanding
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (14)

News
  • 21 Jul 2026

    Belong Care Villages has been named as one of the UK’s top 10 small provider care homes by leading care comparison website Lottie. Our Wigan, Atherton and Macclesfield villages were...

  • 19 May 2026

    Engaging with community networks, being socially active, and accessing expert guidance are the cornerstones of caring for loved ones with dementia, says Belong, as the leading dementia specialist marks the...

  • 09 Feb 2026

    As awards season gets underway with Oscars, BAFTAs, and Grammys making for many a headline, social care’s top talent has joined the party with its own glittering celebration – the...

Awards / Recognitions (9)

  • 29 May 2026Recipient: Belong at Home
  • 30 May 2025Recipient: Belong at Home
  • 31 May 2024Recipient: Belong at Home

Accreditations

There are no accreditations posted yet for Belong at Home Crewe.

Meet the Team (4)

Jane Gabbert
Jane GabbertJob Title:Area Manager

Jane joined the Belong at Home team in 2018 and has made improvements to the service during that time. Having progressed within the organisation, from the role of Community Support Worker, to Senior Community Support Worker, before being appointed to the role of Area Manager in January 2020.

Jane brings a wealth of experience and expertise to the role. Jane has previously worked in marketing and has experience in leading teams and performance management. Jane has worked and lived in both South Africa and America and returned to the UK in 2015 after living most of her life abroad.

Andrew Shield
Andrew ShieldJob Title:Head of Operations (Belong at Home)

Andy is a highly motivated and caring member of the Belong at Home team and its longest-standing colleague, having been appointed as its first community support worker when the service was launched in 2009.

Andy embodies Belong values and has worked across the various Belong at Home regions to support local teams through various challenging periods. He has been instrumental in developing the service to its current level and is committed to taking it to the next level, both in terms of business growth and closer integration with the villages to ensure our services operate in a complementary manner. He is loved and admired by customers and colleagues alike, working closely with his care team and also with other managers, providing support to all who need it. As Head of Operations (Belong at Home), Andrew maintains his focus on the customer, leading by example and showing his usual determination to ensure that clients receive person-centred support from a team in which he is personally invested. Andrew is a great example of someone who lives and breathes the organisation’s ethos, values and culture, and instils these into both his team and other managers. He is a truly inspirational individual.

Rachael Sharp
Rachael SharpJob Title:Practice Development Facilitator

Rachael is an outstanding trainer who has worked in the Health and Social Care sector for 29 years.

She started with Cheshire County Council in domiciliary care in 1996 and then joined CLS in 1997, where she worked as a Care Assistant and Care Team Leader before progressing to a Care Manager.

Recognising her passion for mentoring and developing others, she made the move to training company, Total People, where she worked for 15 years as a Training Advisor/Assessor/IQA supporting learners through various Health and Social Care qualifications at L2/3/5.

In 2017, she was appointed Practice Development Facilitator for Belong at Home, with responsibility for the professional development of our community support workers across all regions.

An invaluable member of our team, Rachael enjoys empowering others to be able to support customers in a person-centred way to ensure they receive continuity of high quality care.

Elaine Wilson
Elaine WilsonJob Title:Enquiry ManagerJoined: 2016

Elaine brings a wealth of care sector experience to her role as Senior Enquiry Manager for Belong at Home and, above all, carries it out with enormous empathy and compassion.

She has supported the expansion of Belong’s home care service since 2016, providing advice, information and guidance to people seeking support in their own homes.

Prior to that she worked as Enquiry Manager for CLS Care Services for a number of years, applying her previous extensive experience as a frontline carer to bear in her ability to support enquirers through the process of finding the right care setting, as well as supporting managers to promote their care services effectively.

Elaine’s caring qualities have been honed over a long career in the care sector, which she first joined in 1988, holding a variety of roles, including Care Assistant, Activity Co-ordinator and Team Leader, before working as a highly effective Registered Home Manager for 15 years.

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