She is punctual and polite and I appreciate all the things she does for meDorothy M(Client / Service User)
Very professional and dedicated company with caring and experienced staffB G(Husband of Client/Service User)
She is punctual and polite and I appreciate all the things she does for meDorothy M(Client / Service User)
Very professional and dedicated company with caring and experienced staffB G(Husband of Client/Service User)
Right at Home East Lancashire & Ribble Valley provides compassionate, high-quality care across Blackburn, Accrington, Great Harwood, Clitheroe, Whalley, Waddington, Read, Hurst Green, Ribchester, and surrounding villages in the Ribble Valley and Hyndburn. Their live-in care services can also be arranged further afield, giving clients the option to remain in the comfort of their own homes.
Rated ‘Outstanding’ for Responsiveness in their CQC inspection, Right at Home focuses on person-centred care...
Care Provided by Right at Home (East Lancashire & Ribble Valley)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £29
- Weekly Live-in Care Fees: from £1,595
At Right at Home East Lancashire, we provide high-quality, person-centred homecare that’s tailored to your individual needs. Whether you require a little help with daily tasks or continuous support around the clock, our CareGivers are here to ensure comfort, dignity and peace of mind.
We offer flexible care packages, from a minimum of one hour per visit to full 24-hour live-in care. Our focus is on consistency and building trusted relationships, so you always feel supported.
Our services include:
Personal care (washing, dressing, grooming)
Companionship and social support
Meal preparation and nutrition support
Medication reminders and management
Household help (light cleaning, laundry, shopping)
Specialist dementia and Alzheimer’s care
Respite and overnight care
Live-in care for 24-hour support
Prices:
Hourly care visits: from £34 per hour
Overnight care: from £215 per night
Live-in care: from £1495 per week
We believe in transparent pricing, with no hidden charges. Care plans are personalised following a free homecare consultation.
Contact Right at Home (East Lancashire & Ribble Valley) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
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NHS (Contracted Provider) -
Good to Know
Group/Owner
- Right at Home UK
- Private Owned
Person in charge
- Richard Burgess (Managing Director)
Right at Home (East Lancashire & Ribble Valley) Reviews (53)
Right at Home (East Lancashire & Ribble Valley) has a Review Score of 9.8 (9.76) out of 10, based on 11 reviews in the last 2 years.
Over all time Right at Home (East Lancashire & Ribble Valley) has 53 reviews.
The difference in mum's physical and mental well being is quite remarkable. She feels happy and safe in her own home, with someone else to chat to other than me. It has helped re-establish our relationship as mother and daughter, rather than me being her primary carer.
The peace of mind it has brought me and my husband is immeasurable, allowing us to relax a little, enjoy our lives without the constant need to look after and worry about mum.
I would and indeed have recommended your services and carers to anyone who has been in need of assistance with their loved ones.
Thank you so much for your kind review.
We're delighted to hear how our support has helped your mum stay happy and safe at home, while giving you peace of mind and allowing you to enjoy your relationship again.
We truly appreciate your trust and recommendation, and will share your lovely feedback with the team.
My Dad has been receiving care for a month. The carers have consistently put my Dad at ease and maintained his dignity. They have brought peace of mind to my Mum who is his main carer. As a family we would recommend to others.
We're so pleased to hear that your Dad feels at ease and that his dignity is being maintained. It's also lovely to know our support has given your Mum peace of mind.
Your recommendation means a great deal to us-thank you again.
The whole team have been consistently kind, professional and attentive to his needs. I always feel confident that he is in safe hands which gives me great peace of mind.
We are delighted to hear that you are happy with the care your dad receives from our team. It is especially rewarding to know that our carers' kindness, professionalism, and attentiveness have helped give you confidence and peace of mind.
All staff at Right at Home are amazing . They are so caring to my parents and communication is excellent if there are ever any issues . I feel like I am really well supported at all times . I wouldn't hesitate to recommend Right at Home as a care provider .
Thank you for your kind words! We're so pleased to continue supporting your parents and that you feel well looked after. Your recommendation means a lot to us!
Right at Home give me the support at the drop of a hat whenever I call and ask fir care for mum.
All the carers are lovely and amazing with Mum, I really do appreciate everything they do for her nothing is ever too much trouble. The office and behind the scenes staff are always extremely happy to help, when you call the office they always get back to you when they say they will. Right at Home are a fantastic care company, who I would highly recommend to anyone who is looking to employ carers to look after their loved ones.
Right at Home visit my sister twice a day. She was reluctant to accept care at first but through their warmth & friendliness, she regards them as friends. Although physically fit she suffers from dementia. They are good at finding misplaced items and ensuring she eats. They supervise medication and change her hearing aid. They give me peace of mind.
Thank you for this wonderful feedback! We're so glad to hear that our caregivers have built such a warm, friendly relationship with your sister. It means a lot to us to know we've given you peace of mind by assisting with her daily needs and that she now regards our team as friends. We truly appreciate you sharing this.
Happy with service.
Thank you so much for your wonderful feedback on homecare.co.uk! We are absolutely delighted to hear that you are happy with the service you've received.
The team at Right at Home East Lancashire and Ribble Valley - and they are a team - have been providing care and support to my wife for a couple of years on a daily basis. Both she and I can not speak highly enough of this friendly, caring, professional, local and truly wonderful group of human beings who provide tailored personal care and support to my wife at our home. They are reliable and go the extra mile every time without asking. The office team are supportive, approachable and proactive. The carers are without exception amazing, caring and loving in equal measure. We have no hesitation in recommending them to anyone else needing care and support. I know I can trust them with my wife's welfare and well-being.
Thank you very much for your kind review! We appreciate you taking the time and the feedback you have provided.
A great service with caring, trustworthy and reliable staff. They've worked with us through issues brought about by my dad's condition with sensitivity and consideration. The office staff keep me up-to-date with any information I may need and are always friendly and helpful. I'd highly recommend them.
Thank you for your kind review regarding our services. We appreciate the feedback!
Very professional and dedicated company with caring and experienced staff who were excellent when they looked after my wife last year.
It was an absolute pleasure to care for your wife. I will pass on to the team your very kind review.
Professional service. Excellent care staff. We are very happy.
Thank you, we value your feedback and I'm delighted that you are happy with our service.
I am very pleased with the care I get and I have recommended you to others.
Thank you for your kind review and we are delighted that you have recommended us to others.
My help comes for two hours each Tuesday. She is punctual and polite and I appreciate all the things she does for me. I look forward to her visit and pleasant company and my house is clean and tidy, which I couldn't achieve myself.
We're really glad you're happy with our service, thank you for your review.
I fully agree with their ideals and standard of care, aiming to increase my independence, and soon I may be able to use my equipment and again for daily showers.
I couldn't do this without the care if my great team of carers.
Very friendly and helpful staff who will tackle a wide range of tasks and great compnay.
It's lovely to hear such great feedback about our carers. Thank you for such a positive review.
All the staff have been amazing, kind and patient with Mum, going above and beyond with getting to know her and how to help her. I would not have anyone else provide her care.
Thank you for your kind words; we are lucky to have such an amazing team.
Exceptional care was provided on 24/7 basis, I felt my mother was totally cared for. I have no hesitation in saying we received excellent care throughout.
I cannot fault the staff at Right at Home. They are courteous, polite and willing to assist when there is an issue to resolve. On the odd occasion when a staff member is delayed they always inform my auntie which puts her at ease. She says it's like having a family member visiting and that the experience we as a family required.
I am very glad that you are so pleased with the care your auntie has received; we do our very best.
Right at Home fills every criteria we could have wanted, 1st class care all round.
Thank you for your lovely review, it's been a pleasure.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 January 2018- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (3)
- Posted: Wednesday 18 Mar 2026Right at Home East Lancashire & Ribble Valley is proud to host its much-loved Golden Cinema as a regular monthly event, designed to bring people together and help reduce social...
- Posted: Thursday 22 Aug 2024Right at Home East Lancashire and Ribble Valley provides quality care with particular expertise in dementia. It has been ranked among the regions top 20 providers by homecare.co.uk, which reviewed...
- Posted: Thursday 22 Aug 2024Lancashire residents are set to benefit from quality homecare services as Right at Home East Lancashire and Ribble Valley comes under new ownership. The homecare provider currently cares for 92...
Awards / Recognitions (16)
- Recipient: Right at Home UKDate: Friday 30 May 2025
- Recipient: Right at Home (East Lancashire & Ribble Valley)Date: Friday 31 May 2024
- Recipient: Right at Home UKDate: Friday 31 May 2024
Meet the Team (3)
Following my own father's Alzheimer's diagnosis, and the realisation we needed support, I contacted my local Right at Home to see if they could provide the best possible care. I was so impressed by the way they supported my father, their commitment to providing high-quality home care and the small team that was carefully matched to my father's preferences. This inspired me to open my first office in Calderdale. When the opportunity came along to open Right at Home East Lancashire and Ribble Valley, it was an easy decision and one that I did not hesitate to make. Today, I carry those same high values across to the clients that we care for. Making sure we make a difference and help promote independence & dignity.
I am extremely proud to have the opportunity to expand and take on new ownership of Right at Home East Lancashire and Ribble Valley. With a reputation for being one of the best homecare providers in the area, their commitment to making a difference and their community involvement, we are looking forward to strengthening our range of services and continuing our commitment to ensuring all our clients receive the best care possible!
Elsa's journey with Right at Home is truly inspiring. With a background in residential care and management, she started as a Carer to work around her young child. Her dedication was clear, and she quickly advanced to Care Coordinator, all while earning a degree in Health and Social Care. She eventually accepted the role of Registered Manager, a position she was thrilled to take. Now Elsa has progressed on to the role of Operations Manager for Calderdale and East Lancs.
Elsa's experience with the company from the very beginning gives her a unique perspective. As she explains, "I have an in-depth knowledge of all our clients and staff, and I live and breathe the quality ethos that drives everything we do. I love this work, and I'm dedicated to making sure our clients get the high-quality care they deserve."
Tracy holds a wealth of care experience, having started in residential care at the age of 16 years old, and soon progressed to a senior, then activities coordinator - all thanks to her passion for helping others and developing her knowledge further. She also became a stroke champion and dementia friend.
Starting at Right at Home East Lancashire & Ribble Valley in 2015, Tracy joined the team as an admin assistant and, through her dedication and support, was finally promoted to the position of care manager. Tracy heads our recruitment and new client care package assessments.
Frequently Asked Questions about Right at Home (East Lancashire & Ribble Valley)
How many Carers does Right at Home (East Lancashire & Ribble Valley) employ?
Right at Home (East Lancashire & Ribble Valley) employs 65 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (East Lancashire & Ribble Valley) to verify any information. View our terms and conditions. Right at Home (East Lancashire & Ribble Valley) has an Enhanced Service - more info.