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Right at Home (Wimbledon, Putney & Kingston)

Kingspark Business Centre, 152-178 Kingston Road, New Malden, London KT3 3ST
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Right at Home (Wimbledon, Putney & Kingston) logo
The service is excellent. The care manager is outstanding,Francis K(Son of Client/Service User)
Right at Home (Wimbledon, Putney & Kingston), New Malden
The whole care pathway is delivered with compassion and integrityN A(Son of Client/Service User)
Right at Home (Wimbledon, Putney & Kingston), New Malden
I have consistently been impressed and delighted with the care Right at Home provides for my motherRichard W(Son of Client/Service User)
Right at Home (Wimbledon, Putney & Kingston), New Malden

Right at Home (Wimbledon, Putney & Kingston) delivers professional and high quality care to people who need help in their own homes. Services include companionship, personal care and light household duties. Depending on individual needs and circumstance, post-operative support, home from hospital, holiday and respite cover and managed live-in care are also provided.

All homecare workers from Right at Home (Wimbledon, Putney & Kingston) are very special people who are trustworthy,...  

Care Provided by Right at Home (Wimbledon, Putney & Kingston)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36 - £38
  • Weekly Live-in Care Fees: £1,602 - £2,500

The live-in rates will vary between these rates due to complexity of the care to be provided and the number of people to be looked after eg. single person or couple.

The price(s) shown are provided by the agency. Contact Right at Home (Wimbledon, Putney & Kingston) for full pricing details and T&Cs.

Contact Right at Home (Wimbledon, Putney & Kingston) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Andree Kerr (Managing Director)

Right at Home (Wimbledon, Putney & Kingston) Reviews (77)

9.9

Right at Home (Wimbledon, Putney & Kingston) has a Review Score of 9.9 (9.94) out of 10, based on 20 reviews in the last 2 years. Over all time Right at Home (Wimbledon, Putney & Kingston) has 77 reviews.

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Showing 77 reviews matching selected criteria
Review from C L (Client / Service User) published on 1 May 2026 Submitted via Postal Card
Overall Experience

This review applies to the manager Right at Home Wimbledon in Spring 2026: The present manager is always quick to respond and helpful. Outstanding.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for taking time to complete such a positive review for us. The team really appreciate it. Kind regards Andree

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Review from L M (Niece of Client) published on 30 April 2026 Submitted via Website
Overall Experience

My uncle has been very well cared for, everything is taken care of and we couldn't be happier with the service they provide. Knowing that he is happy at a difficult time in his life means the world. I feel they go above and beyond and always keep us in the loop when need be. I would highly recommend them.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for taking the time to complete a review for us. It is very pleasing to read such praise for the team. Thank you again. Kind regards Andree

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Review from Gaby S (Niece of Client) published on 14 April 2026 Submitted via Website
Overall Experience
This is care the way it should be.
Every carer knows their job inside out,and actually take the time to talk to my uncle.
Attention to detail is 100%.
Any health issues are instantly recognised and dealt with eg specimens sent,GP or pharmacist contacted.
Faulty or missing equipement is dealt with.
Food is whatever he fancies-either shop bought or made from scratch-they are excellent cooks.
They make sure he drinks enough,eats regularly,clean and tidy the flat,put shopping away.

They communicate with each other and with me.

I really cannot praise the team enough and am overjoyed that we found them-I now never ever worry about my uncle because he is in very safe hands .

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Gaby Thank you so much for your great review. It is very pleasing for the team to see the feedback our clients leave for us. Kind regards Andree

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Review from D G (Daughter of Client) published on 6 October 2025 Submitted via Website
Overall Experience

Enrica from Right at Home, Wimbledon was fantastic. She enabled our family, including my mum who has a stoma and lives in a care home, to have a family reunion in Brighton for my mum's birthday. We had such a lovely day. Enrica was caring and personable. We enjoyed her company and it was comforting to know we had an expert around so that we could enjoy the day without worrying. Thank you, Enrica and Right at Home, for making this day so memorable.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for your fantastic review. It is wonderful to receive such feedback about our caring and dedicated staff and also in addition that you had such a grand day with the family. Kind regards

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Review from M H (Client / Service User) published on 30 May 2025 Submitted via Postal Card
Overall Experience

I am very satisfied with the care received. The carers are very helpful, respectful and very willing.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for such a great review. The team are delighted with your feedback. It makes us feel very happy when are clients are please with our service.

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Review from A V (Client / Service User) published on 22 May 2025 Submitted via Website
Overall Experience

My experience with Home Care Right at Home is very positive. All people are kind and helpful. They always try to help me every time I have a problems. All the persons working with them are respectful, caring and very discreet.I was very lucky to find them.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you for taking the time to write such a great review for us. It is really appreciated and the carers will be thrilled. I love reading such positive feedback on our team. Kind regards Andree

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Review from D O (Relative of Client) published on 8 May 2025 Submitted via Website
Overall Experience

Excellent communication, understanding, efficiency and ultimately care with kindness provided by RAH. Excellent communication, understanding, efficiency and ultimately care with kindness provided by RAH.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for such a lovely review. It makes me very happy for our team when I read such positive comments. Very much appreciated. Kind regards

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Review from Jill W (Client / Service User) published on 8 April 2025 Submitted via Postal Card
Overall Experience

Excellent

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you for such a lovely review score. I do appreciate the effort you put into submitting the review score card. It makes me proud when our clients go to such efforts to recognise their caregivers. Kind regards

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Review from Bobby J (Daughter of Client) published on 4 April 2025 Submitted via Website
Overall Experience

Right at Home support my dad for pad changes, washing, food and general companionship. A special thanks to one of the carers, a phenomenal carer with a heart of gold and a level of patience that I can only aspire to, and to Care Manager for being an awesome, who is always open to feedback and focuses on solutions not problems. I highly recommend Right at Home.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for taking the time to provide such a great review. It makes me very happy when feedback such as this is made about our Carers and in particular our Care Manager.

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Review from Sheelah D (Wife of Client) published on 1 April 2025 Submitted via Website
Overall Experience

I was particularly impressed by the flexible attitude displayed by the Right at Home team, and by the positive and affectionate approach of the carers. The team was able to readily adapt the frequency and nature of care as my husband's needs changed.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you for the review. It is very much appreciated.

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Review from S H (Client / Service User) published on 14 March 2025 Submitted via Website
Overall Experience

My experience is very good. All carers are very diligent and punctual. If they are running late or early I am always informed. The office team are really good and flexible and I feel everyone understands my needs.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for a great review. It is appreciated.

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Review from Francis K (Son of Client) published on 5 February 2025 Submitted via Website
Overall Experience

The team have been looking after my Mum (afternoons, a few times per week) for a number of years. The service is excellent. The care manager is outstanding, responsive , sensitive and understanding of changing needs. So too is the principal carer who has looked after my Mum the most, keeping her stimulated and well. The rest of the team are very good too! As a family we are very grateful for the support.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for your excellent review. We appreciate the time you have taken to complete this. We are privileged to look after your family member.

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Review from N A (Son of Client) published on 5 February 2025 Submitted via Website
Overall Experience
Right at Home has been providing daytime care, and more recently, live-in care for my mother (who has Alzheimer's dementia and poor mobility) for over 2 years now. The carers are amazing - polite, pleasant, and punctual, but above all empathetic, patient, and kind. The management team are incredibly helpful, always going to great lengths to ensure appropriate care coverage, even at very short notice. They are professional, reliable, and very thorough, with regular extremely detailed care planning assessments. Communication with relatives is excellent, and there has never been any issues of any kind. The whole care pathway is delivered with compassion and integrity.

Right at Home deserves the highest of recommendations.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for your kind words. It is appreciated that the team can see the impact they can make with a family. Your feedback is so important.

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Review from Richard W (Son of Client) published on 21 January 2025 Submitted via Website
Overall Experience

I have consistently been impressed and delighted with the care Right at Home provides for my mother. Apart from the dependable visits, nothing is too much trouble in organising those little things that often go unnoticed.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you. Your feedback is much appreciated. Kind regards.

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Review from D W (Client / Service User) published on 8 January 2025 Submitted via Website
Overall Experience

Needed a last minute hospital to home care and the care manager was able to arrange despite the short notice. A day later I needed to arrange evening care for a week and was able to accommodate also. Very professional carers.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Thank you for your feedback on the office team and our caregivers, it is appreciated. I'm glad we were able to support you. We appreciate your business.

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Review from C L (Friend of Client) published on 1 October 2024 Submitted via Website
Overall Experience
My dear friend of 55 years is being kindly looked after by the Right at Home 'family.'
Right at Home takes care to match carers with the personality of the client and they use their expertise to cope with routine and unexpected situations.
The management team are efficient with swift replies to the information requested and if they need to pass on concerns.

It is reassuring to know my friend is surrounded by such a caring and diligent team.

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No Rating
Review from R C (Husband of Client) published on 27 September 2024 Submitted via Website
Overall Experience

Great caregiver who looked after my wife who had complex needs.

Reply from Abbie varney, care manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you for the review. It was a pleasure working with both you and your wife.

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Review from Nick S (Husband of Client) published on 31 May 2024 Submitted via Website
Overall Experience
My wife is bed-bound, living in a hospital-style bed in the living room and needing two social care visits each day to help me keep her clean and comfortable. Over our six years with Right at Home that comes to more than 4000 visits, and every single one has been a success.
The carers have all been efficient, friendly and good-humoured. They all take pride in what they do and I can tell that they've been well-trained. They're also excellent company, helping her to feel a bit less socially isolated (especially appreciated during the Covid years). The Right at Home management too are efficient, friendly and supportive, and constantly working to improve the service; for example, I can now access the client portal via the internet to see the latest version of the visit schedule. Occasionally there are unavoidable glitches (carer transport issues etc) but whenever that happens I know that they will get someone else to us without too much delay.

Definitely five stars out of five.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Nick, thank you so much for this excellent review. We are very pleased to work with you and your family. Kind regards the team at Right at Home.

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Review from R M (Client / Service User) published on 28 May 2024 Submitted via Postal Card
Overall Experience

Carers are friendly and helpful.

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Review from Marie-Therese G (Daughter of Client) published on 22 May 2024 Submitted via Website
Overall Experience

The care manager understood our situation immediately, and put in place a caregiver for my mum really quickly. I had zero experience in this area, but the care manager's high level of expertise meant that I had learned something significant from every visit. When I am in a better position to help others, I hope to share this knowledge. Mum has high-level needs and being able to have the care manager's expertise and a personalised experience with the caregiver has been worth every penny. The care manager selected the caregiver for my mum and I think it was a perfect match. The caregiver formed a sweet bond with my mum immediately. They have been very patient with us as we adjust to a new way of doing things. They have also been extremely respectful of my mum and adjusted to Mum's changing needs seamlessly. The work they are doing has had a much-needed positive impact on my mum and the whole family.

Reply from Andree Kerr, Managing Director at Right at Home (Wimbledon, Putney & Kingston)

Marie-Therese. Thank you so much for your review. It is very appreciated. Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 November 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Wednesday 25 Mar 2026All started with a carer's idea to organise a gathering where everyone cook some typical food from their own country and the outcome was a success. We had jollof rice,...
  • Posted: Monday 29 Dec 2025Abbie Varney, our Care Manager, and Enrica Simone, our Recruitment and Training Coordinator, participated to the Right at Home Managers' Conference 2025 at Ardencote Manor Hotel. The location was amazing...
  • Posted: Thursday 10 Jul 2025J.'s Llamas Day!!!! One day J. was chatting with Abbie about her love for Llamas and she told her that she always visited a farm in Essex. Abbie contacted the...

Awards / Recognitions (12)

  • Recipient: Right at Home UKDate: Friday 30 May 2025
  • Recipient: Right at Home UKDate: Friday 31 May 2024
  • Recipient: Right at Home UKDate: Wednesday 31 May 2023

Meet the Team (3)

Andree Job Title: Managing Director/Registering Manager Joined: 2011
Andree

Andree opened Right at Home (Wimbledon, Putney & Kingston) in 2011 after experiencing for herself, as her mother’s health was deteriorating, how difficult it was to arrange quality, trusted care at home for a family loved one.

Abbie Job Title: Care Manager Joined: 2016
Abbie

Abbie has worked within the care industry for 8 years as a Carer, Senior Carer and Care Coordinator. She is now our Care Manager. Clients would describe her as energetic, outgoing and approachable. Abbie is committed to her own personal development and therefore she is a great role model for Caregivers who she continually encourages to develop their own skills.

Enrica Simone Job Title: Recruitment and Training Coordinator Joined: 2022
Enrica Simone

Enrica has worked in care since 2020 She has progressed from CareGiver to Senior CareGiver and Team Leader. She is now our Recruitment, Training and Social Media Coordinator.

Enrica is full of enthusiasm and energy and makes Induction and Refresher Training fun and relatable.

Frequently Asked Questions about Right at Home (Wimbledon, Putney & Kingston)

How many Carers does Right at Home (Wimbledon, Putney & Kingston) employ?

Right at Home (Wimbledon, Putney & Kingston) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Wimbledon, Putney & Kingston) to verify any information. View our terms and conditions. Right at Home (Wimbledon, Putney & Kingston) has an Enhanced Service - more info.