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Right at Home (Wimbledon, Putney & Kingston)

Kingspark Business Centre, 152-178 Kingston Road, New Malden, London KT3 3ST
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Top 20 award
Right at Home (Wimbledon, Putney & Kingston) logo
The service is excellent. The care manager is outstanding,Francis K(Son of Client/Service User)
Right at Home (Wimbledon, Putney & Kingston), New Malden
The whole care pathway is delivered with compassion and integrityN A(Son of Client/Service User)
Right at Home (Wimbledon, Putney & Kingston), New Malden
I have consistently been impressed and delighted with the care Right at Home provides for my motherRichard W(Son of Client/Service User)
Right at Home (Wimbledon, Putney & Kingston), New Malden

Right at Home (Wimbledon, Putney & Kingston) delivers professional and high quality care to people who need help in their own homes. Services include companionship, personal care and light household duties. Depending on individual needs and circumstance, post-operative support, home from hospital, holiday and respite cover and managed live-in care are also provided.

All homecare workers from Right at Home (Wimbledon, Putney & Kingston) are very special people who are trustworthy,...  

Care Provided by Right at Home (Wimbledon, Putney & Kingston)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £36 - £38
  • Weekly Live-in Care Fees: £1,602 - £2,500

The live-in rates will vary between these rates due to complexity of the care to be provided and the number of people to be looked after eg. single person or couple.

The price(s) shown are provided by the agency. Contact Right at Home (Wimbledon, Putney & Kingston) for full pricing details and T&Cs.

Contact Right at Home (Wimbledon, Putney & Kingston) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Andree Kerr (Managing Director)

Right at Home (Wimbledon, Putney & Kingston) Reviews (86)

10

Right at Home (Wimbledon, Putney & Kingston) has a Review Score of 10 (9.980) out of 10, based on 26 reviews in the last 2 years. Over all time Right at Home (Wimbledon, Putney & Kingston) has 86 reviews.

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Showing 86 reviews matching selected criteria
Review from Patricia M (Client / Service User) published on 14 February 2022 Submitted via Postal Card
Overall Experience

The carers always come on time and if there was a delay it was usually due to traffic. They performed tasks well and would often do extra things. They took me out in my wheelchair when I wanted to go. I always had good conversations with them. My evening carer even plays cards with me and listens to my poetry. When one care needs to be replaced it was done straight away.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you for your kind words it was our pleasure supporting you in your own home

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Review from A R (Son of Client) published on 14 January 2022 Submitted via Postal Card
Overall Experience
Responded very quickly to Dad's request for a care package. Flexible and adapted to changes in care needs. Excellent communication from the management team seven days a week.

Provided a live-in carer with 24 hours notice. From day one the carers have been respectful, caring, and looked after Dad in the way we wanted rather than just a standard package of care which we know Dad appreciated.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you it was a pleasure to care for your loved one and we appreciate all your kind words

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Review from M K (Husband of Client) published on 16 December 2021 Submitted via Postal Card
Overall Experience

All people involved have been excellent - both office and carers.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

It is a pleasure to support you to be independent as possible in your own home

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Review from Deborah S (Daughter of Client) published on 1 December 2021 Submitted via Postal Card
Overall Experience

I find all the carers very kind and helpful when looking after my mother. The agency is very professional and well run.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for your kind words it is an absolute pleasure to provide with your Mother

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Review from Lynn S (Daughter of Client) published on 18 November 2021 Submitted via Website
Overall Experience

Every carer who has looked after my dad has shown him real care and dignity. They are lovely people who really do "care". Not only did they care for dad they also took the time to make sure mum was ok too.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for your kind words and dad will be missed.

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Review from Anthony P (Son of Client) published on 15 October 2021 Submitted via Website
Overall Experience

I was very pleased with the care provided for my elderly father by Right at Home over a number of years and have no hesitation in recommending them. They are easy to deal with, efficient and the service they provide is of a high standard.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much for your kind words it’s much appreciated.

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Review from Margaret H (Client / Service User) published on 12 August 2021 Submitted via Postal Card
Overall Experience

The carer was very nice to have in my house and completed work very well. A very kind carer.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you so much. We are here to support you at any time in the future, do not hesitate to contact us.

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Review from M S (Client / Service User) published on 16 July 2021 Submitted via Postal Card
Overall Experience

My experience with this care provider is very good. The communication between client, carer and company is well funded. I feel confident with my carer. Great that the service is available all the time. All staff (manager and carers) are kind, caring and reliable. I'm grateful for their help and care.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

It's a delight to provide this service for you and thank you for the kind words it means a lot to all of us.

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Review from Jayne D (Daughter of Client) published on 25 June 2021 Submitted via Website
Overall Experience
I changed to Right at Home in April 2021 to care for my mother who has Vascular Dementia. From day one they have been fantastic, I now feel happy that I can go out and my mum is fully taken care of, they go above all expectations and previous experience with another care provider. All carers who attend have now learnt how Mum works and Mum looks forward to their visit.

I highly recommend them. Thank you team.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

We thank you for your kind words, here at Right at Home we believe in going the extra mile.

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Review from A D (Daughter of Client) published on 25 June 2021 Submitted via Postal Card
Overall Experience

All staff were professional and caring. I knew I could rely on them, especially during the pandemic. The carers treated my mum with dignity and respect, they had an understanding of her decline over time, they were never phased. I was kept updated of any concerns they might have. Very easy to communicate with, friendly and helpful at all times. Thank you for the best care and attention you gave to my dear Mum.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

We all miss her some much and it was a pleasure to be able to support Mum even on her second to last journey on this earth and we thank you so much for your kind words.

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Review from F A (Wife of Client) published on 12 April 2021 Submitted via Postal Card
Overall Experience

Your carers are interesting, competent and caring. Their presence was reassuring and sometimes entertaining.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you for reviewing our services and thank you for your kind words and will pass on to the team who attended your husband.

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Review from A F (Client / Service User) published on 11 March 2021 Submitted via Postal Card
Overall Experience

I have been with the company and have been treated with kindness and understanding.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

I would like to thank you for your kind words. We will be responsive to your individual needs.

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Review from Kathleen C (Client / Service User) published on 3 March 2021 Submitted via Postal Card
Overall Experience

Right at Home organisation has been very helpful to me since July 2019 when I needed support after hospitalisation. I can thoroughly recommend them.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you so kindly for your kind words, we're so happy that you're happy with our standards.

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Review from C W (Client / Service User) published on 9 December 2020 Submitted via Postal Card
Overall Experience

Am very happy with the care I am receiving, am made to feel very comfortable and have continuity. Care, feel very supported in everything.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you for your kind words happy clients is what drives us daily.

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Review from Helena (Client / Service User) published on 30 November 2020 Submitted via Postal Card
Overall Experience

I am very happy to have them staying some nights with me.

Reply from Lesley Heath, Registered Manager at Right at Home (Wimbledon, Putney & Kingston)

Thank you for your review, we are happy to support you with any overnight support in the future.

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Review from David G (Son of Client) published on 2 March 2020 Submitted via Postal Card
Overall Experience

When my father became too ill to look after my mother we needed someone with patience and understanding to help. The care from Right At Home (Wimbledon and Putney) provided an amazing service, helping my mother to wash and dress, reduce her anxiety and ensuring she was well fed. The care and compassion shown as well as the respect for my mother's dignity was incredible. She was never rushed and my brother and I felt totally confident that our mother was receiving the best of care. At a very difficult time, we were both appreciative of the kindness and support offered.

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Review from J B (Daughter of Client) published on 6 December 2019 Submitted via Postal Card
Overall Experience

My mum was very happy with Right At Home, the service was great, the carers were great with my Mum. We, as a family, who live here with my Mum, got on really well with the carers from Right At Home. We had a great relationship with them.

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Review from K S (Daughter of Client) published on 2 December 2019 Submitted via Postal Card
Overall Experience
I was extremely pleased with the care provided by Right at Home for mum.
The carer was faced with challenges from mum who believed she was coping independently as she had always done in the past.

Having care and support every day was a great relief too. They always communicated very well reporting to us of their success with mum.

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Review from G C (Niece of Client) published on 8 June 2019 Submitted via Postal Card
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The care they receive is first class and reassuring that they are in safe hands as I live in Devon. My Aunt and Uncle are relying on the carers and are getting to know and trust them.

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Review from Ann S (Daughter of Client) published on 18 March 2019 Submitted via Postal Card
Overall Experience

I was relieved to know that when I wasn't around mum was in safe hands and being cared for. The staff were friendly and always contacted me to alert me if mum wasn't well. I would definitely recommend this firm.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 November 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (5)

News
  • Posted: Wednesday 25 Mar 2026All started with a carer's idea to organise a gathering where everyone cook some typical food from their own country and the outcome was a success. We had jollof rice,...
  • Posted: Monday 29 Dec 2025Abbie Varney, our Care Manager, and Enrica Simone, our Recruitment and Training Coordinator, participated to the Right at Home Managers' Conference 2025 at Ardencote Manor Hotel. The location was amazing...
  • Posted: Thursday 10 Jul 2025J.'s Llamas Day!!!! One day J. was chatting with Abbie about her love for Llamas and she told her that she always visited a farm in Essex. Abbie contacted the...

Awards / Recognitions (14)

Meet the Team (3)

Andree Job Title: Managing Director/Registering Manager Joined: 2011
Andree

Andree opened Right at Home (Wimbledon, Putney & Kingston) in 2011 after experiencing for herself, as her mother’s health was deteriorating, how difficult it was to arrange quality, trusted care at home for a family loved one.

Abbie Job Title: Registered Manager Joined: 2016
Abbie

Abbie has worked within the care industry for 8 years as a Carer, Senior Carer and Care Coordinator. She is now our Care Manager. Clients would describe her as energetic, outgoing and approachable. Abbie is committed to her own personal development, and therefore she is a great role model for Caregivers, whom she continually encourages to develop their own skills.

Enrica Simone Job Title: Recruitment and Training Coordinator Joined: 2022
Enrica Simone

Enrica has worked in care since 2020 She has progressed from CareGiver to Senior CareGiver and Team Leader. She is now our Recruitment, Training and Social Media Coordinator.

Enrica is full of enthusiasm and energy and makes Induction and Refresher Training fun and relatable.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Wimbledon, Putney & Kingston) to verify any information. View our terms and conditions. Right at Home (Wimbledon, Putney & Kingston) has an Enhanced Service - more info.